商务拓展代表
Business Development Representative
关于 Upserve, Inc.
Upserve 正在为独立的全服务餐厅重新构建餐厅 POS 平台。
如今，餐厅正面临着不断上升的人工成本、人员短缺、运营复杂性以及来自碎片化技术系统的压力。通用的零售 POS 系统并不是为餐饮业的实际运营而设计的。
Upserve 通过专为餐饮业设计的原生餐厅 POS、支付、报告、客户智能和运营流程，帮助独立餐厅提升服务、增加每桌收入并实现更高效的运营。
我们正在以以下重点重建我们的市场进入团队：
●运营纪律，
●可衡量的销售线索生成，
●可扩展的销售执行，
●以及牢固的客户关系。
职位概述
Upserve 正在寻找高度积极的业务发展代表（BDR），以帮助建立和扩展我们的销售线索生成引擎。
该职位负责：
●外向开发，
●内向线索筛选，
●会议生成，
●以及为客户经理团队创造新的销售机会。
理想的候选人应具备：
●充满活力，
●高度可指导，
●有竞争力，
●以及能够与餐厅经营者和企业主进行交流。
这是一个非常适合以下人群的机会：
●在 SaaS 销售领域建立职业，
●学习现代外向销售技能，
●并成长为未来的客户经理或销售管理职位。
该职位向业务发展代表经理汇报。
主要职责
外向开发
●通过以下方式生成销售线索：
○冷电话，
○邮件推广，
○LinkedIn 开发，
○以及本地市场定位
●识别并接触：
○餐厅业主，
○经营者，
○总经理，
○以及决策者
●开发的目标包括：
○独立餐厅，
○多门店运营商，
○以及竞争对手替换机会
内向线索筛选
●快速响应内向演示请求和营销线索
●根据以下方面筛选机会：
○业务匹配度，
○运营需求，
○时间安排，
○以及决策流程
●为客户经理安排发现会议和演示
信息传递与竞争定位
●学习并清晰传达 Upserve 的价值主张
●了解餐厅运营痛点，包括：
○人员招聘，
○人力效率，
○客户体验，
○支付，
○以及服务速度
●帮助将 Upserve 与其它餐厅 POS 竞品进行对比
查看英文原文
About Upserve, Inc.
Upserve is rebuilding the restaurant POS platform for independent full-service restaurants.
Restaurants today are navigating rising labor costs, staffing shortages, operational complexity, and increasing pressure from fragmented technology systems. Generic retail POS systems are not built for the realities of hospitality operations.
Upserve helps independent restaurants improve service, increase revenue per table, and run more efficient operations through restaurant-native POS, payments, reporting, guest intelligence, and operational workflows designed specifically for hospitality.
We are rebuilding our go-to-market organization with a focus on:
●operational discipline,
●measurable pipeline generation,
●scalable sales execution,
●and strong customer relationships.
Role Summary
Upserve is seeking highly motivated Business Development Representatives (BDRs) to help build and scale our pipeline generation engine.
This role is responsible for:
●outbound prospecting,
●inbound lead qualification,
●meeting generation,
- and creating new sales opportunities for the Account Executive team.
The ideal candidate is:
●energetic,
●highly coachable,
●competitive,
- and comfortable speaking with restaurant operators and business owners.
This is an excellent opportunity for someone looking to:
●build a career in SaaS sales,
●learn modern outbound sales skills,
- and grow into future Account Executive or sales leadership roles.
This role reports to the Manager of Business Development Representatives.
Key Responsibilities
Outbound Prospecting
●Generate pipeline through:
○cold calling,
○email outreach,
○LinkedIn prospecting,
○and local market targeting
●Identify and engage:
○restaurant owners,
○operators,
○general managers,
○and decision-makers
●Prospect into:
○independent restaurants,
○multi-location operators,
○and competitive replacement opportunities
Inbound Lead Qualification
- Respond quickly to inbound demo requests and marketing leads
●Qualify opportunities based on:
○business fit,
○operational needs,
○timing,
○and decision-making process
- Schedule discovery meetings and demos for Account Executives
Messaging & Competitive Positioning
- Learn and communicate Upserve’s value proposition clearly
- Understand restaurant operational pain points including:
○staffing,
○labor efficiency,
○guest experience,
○payments,
○and service speed
- Help position Upserve against other restaurant POS competitors
CRM & Sales Process Discipline
- Maintain accurate activity and lead tracking in Salesforce
- Use sales engagement platform and other GTM tools consistently
- Follow defined outbound processes, SLAs, and qualification standards
Team Collaboration
●Partner closely with:
○Account Executives,
○Marketing,
○RevOps,
○and Sales Leadership
- Share prospect feedback, objections, and competitive insights
- Contribute to a collaborative, high-performance sales culture
Required Qualifications
- 0–3 years of sales, customer-facing, hospitality, or business development experience
- Strong communication and interpersonal skills
- Comfortable making outbound calls and engaging new prospects
- Highly organized with strong follow-through
- Competitive mindset and strong work ethic
- Ability to work in a fast-paced, metrics-driven environment
Preferred Qualifications
- Restaurant, hospitality, retail, or customer service experience
- SaaS, fintech, payments, or technology sales exposure
- Familiarity with Salesforce or CRM systems
- Experience working in team-oriented environments
What Success Looks Like
Within the first 6–12 months, successful BDRs will:
- Consistently hit or exceed meeting and pipeline goals
- Generate qualified opportunities for the sales team
●Improve outbound conversion rates
- Develop strong prospecting and qualification skills
- Build confidence speaking with restaurant operators
- Contribute to refining Upserve’s outbound sales motion
Originally posted on Himalayas