高级用户体验设计师
Senior User Experience Designer
职位描述
关于我们：
WebEngage 是一个客户数据平台和营销自动化套件，为消费科技企业和中小型企业简化并提高用户参与度和留存率。我们是全球最热门的 SaaS 公司之一，2021 年被 G2 评为亚洲营销自动化领导者。
该平台通过在 10 个沟通渠道上进行高度上下文相关、高度个性化的参与活动，帮助品牌从现有客户和匿名用户中获得更多收入。
我们总部位于印度孟买，在德里、班加罗尔、圣保罗和迪拜设有办事处。我们与全球各行各业的数千个品牌合作，包括电子商务、教育科技、金融科技、食品科技、媒体与出版、游戏、BFSI（银行、金融和保险）、医疗保健和在线零售。
了解更多关于我们的情况：
关于该职位：
我们正在寻找一位用户体验专业人士，负责我们主要产品（营销自动化套件）和移动应用的用户体验设计。
从用户的角度出发，主导数字产品的创建。
制定与用户目标和客户业务目标一致的交互策略，开发导航和结构，设计线框图或交互原型，整理内容，并不断倡导真实用户的需求和目标。
就设计和可用性以及功能和特性相关的战略和战术 UX 决策做出判断。
对我们的软件进行可用性评估和测试，以制定进一步改进整个体验的措施。最佳候选人应具备出色的创造力、高度细致的特质，以及帮助定义和解决复杂用户界面问题的能力。
主要职责：
- 将概念转化为用户流程、线框图、模拟图和原型，从而实现直观、优雅的用户体验。
- 进行研究、构思、草图绘制、原型设计和用户测试，为产品愿景创造最佳用户体验。
- 设计并交付针对多种设备和界面优化的 UI 设计。
- 识别设计问题并提出优雅的解决方案。
- 就核心和新功能及特性的设计和用户体验做出战略决策。
- 采用以用户为中心的设计方法，快速测试和迭代你的设计。做出基于逻辑的设计选择。
- 与其他团队成员和利益相关者合作，特别是产品经理和工程师经理。
- 清晰有效地传达设计
查看英文原文
Job Description
About us:
WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified and highly effective for consumer tech enterprises and SMBs. One of the hottest global SaaS companies, we’ve been recognized by G2 as a Marketing Automation Leader in Asia 2021.
The platform helps brands drive more revenue from their existing customers and anonymous users through highly contextual, hyper-personalized engagement campaigns across 10 communication channels.
We are headquartered in Mumbai, India, and have offices in Delhi, Bangalore, São Paulo, and Dubai. We work with thousands of brands worldwide, across industries like E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, and Online Retail.
Learn more about us at
About the role:
We are looking for a User Experience professional who will architect the user experience design for our main product (the marketing automation suite), and mobile app.
Lead the creation of digital products made from a user's perspective.
Devise interaction strategies in sync with user goals and clients' business goals, develops navigation and structure, designs wireframes or interactive prototypes, organizes content, and tirelessly advocates for the needs and goals of real users.
Will make strategic and tactical UX decisions related to design and usability as well as features and functions.
Perform usability assessments and tests on our software to devise further actions for improvising the entire experience. The best candidate will possess outstanding creativity, a highly detailed nature, and the ability to help define and solve complex user interface problems.
Key Responsibilities:
- Translate concepts into user flows, wireframes, mockups, and prototypes that lead to intuitive, elegant user experiences.
- Research, conceive, sketch, prototype and user test experiences to create best user experiences for product vision.
- Design and deliver UI design with specifications optimized for a wide range of devices and interfaces.
- Identify design problems and devise elegant solutions.
- Make strategic design and user-experience decisions related to core, and new, functions and features.
- Take a user-centric design approach and rapidly test and iterate your designs. Make logic driven design choices.
- Collaborate with other team members and stakeholders especially product & engineering managers
- Clearly and effectively communicate design processes, ideas, and solutions to teams and clients.
Life at WebEngage:
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative and productive environment.
- Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance
- Go on company-sponsored offsites, once a year and blow off steam with your work buddies! (Post Pandemic)
Perks & Benefits:
- Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers & reimbursement for your WFH setup!)
- Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Explore more here:
WebEngage
Do you think you fit the bill? Come along, let’s redefine the future of Marketing Automation!
Job Requirement
Required Skills and Experience:
- 3+ years as a Product Researcher, UX Designer, UI Designer, or similar role
- Has extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
- Has previously designed significant components of a product (as a web application)
- Strong portfolio to be presented during interview (preferably Behance/Figma/own website)
- Familiarity with interaction design and information architecture
- Proficient in design software (like Figma or others)
- Problem-solving aptitude
- Excellent collaboration and communication skills
- Knowledge of HTML/CSS or JavaScript is a plus
Originally posted on Himalayas