学习主管
Director, Learning
关于Practifi(真实故事)
在Practifi,我们构建金融科技,但更重要的是,我们打造一个人们喜欢工作并真正关心彼此的地方。在众多宣扬文化的金融科技公司中,我们真正践行它——你在面试中看到的,就是你每天会经历的。你将加入一个为真实的人解决真实问题的团队。
职位描述
在这里的学习内容面向两个受众:需要从每次发布都获得价值的客户,以及需要保持领先于产品的内部团队。
你将领导学习团队,负责两个产品线的内容和认证,并与产品和市场负责人一起参与发布计划。基础已经很好:稳定的发布节奏、我们的门户、知识库,以及一份业务部门真的会阅读的月度评分表。接下来要证明的是所有这些对客户采用的影响。
这是一个有影响力的职位。学习影响每个客户和每个内部团队,你将在发布形成的地方拥有一个席位,并向我们的首席运营官汇报。接下来的发展方向很大程度上由你来塑造。
你将负责
- 从内部入职到客户认证的学习策略
- 团队本身:学习体验设计师、技术作家、培训顾问和学习运营人员
- 作为产品和市场团队的同行参与发布计划,并跟进每次发布的知识库、门户和小品库内容周期
- 与PractifiU一起为客户特定的学习环境从构建到退役
- 学习预算,以及将学习参与度与产品采用率联系起来的报告
我们希望遇到的人
5年以上学习、赋能或技术培训经验,其中3年有团队管理经验。你曾大规模管理过文档和LMS系统,并与产品或工程团队合作进行发布驱动的内容。你会亲自检查产品行为:在撰写任何内容之前,先打开一个组织并查看权限集。
除此之外,我们持开放态度。B2B SaaS经验有帮助,尤其是产品发展足够快以至于保持内容更新成为一种专业技能的地方。Salesforce术语在这里也能快速发挥作用。金融服务或财富科技经验是加分项,但快速掌握专业语言的意愿同样有效。如果AI工具改变了你构建内容的方式,请告诉我们发生了什么变化。
薪资和福利
- 基础薪资13万美元至14.5万美元。我们公开薪资范围
查看英文原文
About Practifi (The Real Story)
At Practifi, we build financial technology, but more importantly, we build a place where people enjoy working and genuinely care about each other. In a crowd of fintechs preaching culture, we actually live it—what you see in interviews is what you'll experience every day. You'll join a team that solves real problems for real people, together.
The role
Learning here serves two audiences: clients who need value from a product that changes every release, and our own team who needs to stay ahead of it.
You'd lead the Learning team, own content and certification across both product lines, and sit in release planning alongside the Product and Marketing leads. The foundations are already good: a steady release cadence, our portals, a knowledge base, and a monthly scorecard the business actually reads. What's next is proving what all of that does for client adoption.
It's a role with reach. Learning touches every client and every internal team, you'd have a seat where releases take shape, and you'd report to our COO. Where it goes from here is largely yours to shape.
What you'd own
- Learning strategy, from internal onboarding through to client certification
- The team itself: a learning experience designer, a technical writer, training consultants, and learning operations
- Release planning as a peer to Product and Marketing, and the content cycle that follows each release across the knowledge base, portals, and vignette library
- The client-specific learning environments alongside PractifiU, from build through retirement
- The Learning budget, and the reporting that ties learning engagement to product adoption
Who we're hoping to meet
5+ years in learning, enablement, or technical training, three of them leading a team. You've run a documentation and LMS estate at some scale and partnered with Product or Engineering on release-driven content. And you check product behavior for yourself: opening an org and reading a permission set before you write anything up.
Past that, we're open. B2B SaaS helps, especially somewhere the product moved fast enough that keeping content current was its own discipline. Salesforce vocabulary earns its keep quickly here too. Financial services or wealthtech is a bonus, though an appetite for picking up specialist language fast does the same job. And if AI tools have changed how you build content, tell us what changed.
Pay and benefits
- $130,000 to $145,000 base. We publish our ranges because we'd rather have that conversation up front than dance around it later.
- 20 days annual leave, 10 sick days, 3 personal days, and 3 volunteering days, all from day one
- A learning stipend we call Learnbucks, because we couldn't help ourselves
- Two company summits a year in Chicago
How we work
Growth, Collaboration, Transparency, Curiosity, and Integrity aren't posters on a wall here, they're how this specific role gets judged. We measure training against whether it actually moved someone forward, not whether it filled a calendar. This job doesn't work without a real partnership across Product, Engineering, Client Success, and Client Support. And we'd rather hear from you that something isn't working before it shows up in the numbers than get a polished report after the fact.
If that's the kind of ownership you're looking for, we'd like to hear from you.
Practifi is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
We value transparency in our hiring process. Please note that portions of our recruitment process may involve the use of AI-assisted tools to help review applications and match candidates to job requirements. All final hiring decisions are made by our human recruitment team, ensuring fair and thoughtful consideration for every applicant.
Originally posted on Himalayas