Inbound Sales Representative (Remote/Central Time)
作为 A Place for Mom 的入境销售代表，你将是寻求老年人护理解决方案的家庭首个可信联系点。在这个具有影响力的销售角色中，你将使用同情感，洞察力和战略指导来帮助照顾者探索最好的照料选择给他们的亲属。责任：你会做什么 · 在一个不断增长的快速发展的行业工作，作为对老年人保健选项的专家资源，为我们公司使命提供出一种特殊经验 · 从你的办公室里远程接待入口预先选的领袖，担任销售代表。开展与家庭进行深入的初步咨询电话 · 教育家庭定制老年人照顾选项，并努力寻找适合他们的需求的老年人生活社区和家用护理提供商 · 在成功完成4周的新雇员培训计划后，作为家庭和老年人住房社区或护理提供者的联系人。作为欢迎顾问，你将是公司与家庭的首次互动，目的是对他们的情况有同情感并提供一个伟大的家庭体验。资格 · 在内部销售/入口呼叫中心工作经历两年或以上 · 超过销售目标的历史 · 多任务能力；同时在电话上聊天和笔记在计算机上 ·强大的计算机和键字技能，包括 Word 和 Excel 以及学习和导航内部 CRM 系统的能力时间表你会每小时无限地工作40小时的工作日程。计划是根据业务需求设置的，可能包括定期安排的晚上和周末，以及一年中的一些假期班。补偿 · 基本工资：$45,760 （$22.00/小时）· 在目标收入：$74,000 （$28,240可变奖励 （不限）· 福利：· 401 ((k）加匹配 ·牙科保险 · 健康保险 ·视觉保险 · 有偿休息时间 #LI-JR1关于一个地方为 一个地方为 是指导家庭在老龄化旅程每一阶段的主要平台。我们一起简化了免费，个人护理老年人搜索。
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As an Inbound Sales Representative at A Place for Mom, you’ll be the trusted first point of contact for families searching for senior care solutions. In this high-impact sales role, you’ll use empathy, insight, and strategic guidance to help caregivers as they explore the best care options for their loved ones.
Responsibilities:
What you will do
- Work in a growing, fast-paced industry as an expert resource for families on senior care options, delivering an exceptional experience aligned to our company mission
- Take inbound, pre-screened leads working remotely from your home office as an inside sales representative, working an assigned shift with strong schedule adherence
- Conduct in-depth initial consultation calls with families
- Educate families on customized senior care options, and work to find the senior living communities and home care providers that best match their needs
- Act as the liaison between families and senior housing communities or care providers once you successfully complete the 4 week new hire training program
What will make you successful:
Success is measured by reaching daily production benchmarks (inbound calls and outbound return calls), which consists of referring families out to communities and scheduling tours for them to ultimately drive move-ins. As a Welcome Advisor you will be the company’s first interaction with a family with the goal of being empathetic to their situation and delivering a great family experience.
Qualifications
- Two or more years of experience in inside sales/inbound call center
- History of exceeding sales targets
- Ability to multitask; simultaneously talk on the phone and take notes on the computer
- Strong computer and typing skills necessary, including Word and Excel and ability to learn and navigate internal CRM system
Schedule
You will work a 40-hour work schedule on an hourly, non-exempt basis. Schedules are set based on business needs, and may include regularly scheduled evenings and weekends, along with some holiday shifts during the year.
Compensation
- Base Salary: $45,760 ($22.00 an hour)
- On Target Earnings: $74,000 ($28,240 variable bonus (Uncapped)
- Benefits:
- 401(k) plus match
- Dental Insurance
- Health Insurance
- Vision Insurance
- Paid Time Off
#LI-JR1
About A Place for Mom
A Place for Mom is the leading platform guiding families through every stage of the aging journey. Together, we simplify the senior care search with free, personalized support — connecting caregivers and their loved ones to vetted providers from our network of 15,000+ senior living communities and home care agencies.
Since 2000, our teams have helped millions of families find care that fits their needs. Behind every referral and resource is a shared goal: to help families focus on what matters most — their love for each other.
We’re proud to be a mission-driven company where every role contributes to improving lives. Caring isn’t just a core value — it’s who we are. Whether you’re supporting families directly or driving innovation behind the scenes, your work at A Place for Mom makes a real difference.
Our employees live the company values every day:
- Mission Over Me: We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy.
- Do Hard Things: We are energized by solving challenging problems and see it as an opportunity to grow.
- Drive Outcomes as a Team: We each own the outcome but can only achieve it as a team.
- Win The Right Way: We see organizational integrity as the foundation for how we operate.
- Embrace Change: We innovate and constantly evolve.
Additional Information:
A Place for Mom has recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. APFM will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments, or access to financial accounts; and/or extend an offer without conducting an interview.
If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation and obtain more information regarding online scams at the Federal Trade Commission.
All your information will be kept confidential according to EEO guidelines.
A Place for Mom uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.