Reconciliation Support Specialist
概述费雷尔加斯正在寻找一个和解支持专家加入团队！这个职位负责支持每天的现金申请活动，研究未应用资金，并协助解决支付差异，包括过度支付和错误支付。该职位与内部团队和客户合作确保准确及时的支付处理，保持适当的文件，以及支持账户和解活动。为什么你会喜欢在这里工作？在费雷尔格斯，我们致力于支持我们的团队提供促进健康，财务安全和个人成长的好处：·全面的医疗覆盖范围：医疗，牙科，视力，事故和危险疾病保险 ·收入保护：公司提供的短期和长期残疾，生命保险和 AD&D ·财务健康 401 (k) 与公司匹配，员工股权计划 (ESOP),灵活支出账户 (FSA) 和卫生储蓄帐户 (HSA) ·休息时间和家庭支持：付费休息时间 (PTO),父母假期和学费补偿 ·养生与援助方案：保健项目，雇员协助计划 (EAP) 和医疗保险支持 ·雇员福利项：推计划，雇员折扣计划和普罗巴恩节约责任 ·现金抵押。·为更大的客户创造每天支付卡。·与团队成员合作，研究未申请的支付并协助解决差异。· 研究和解决现金申请问题。· 与客户沟通有关未申请的款项和相关询问。· 调查过额支付。· 对客户任何关于支付申请问题的询问作出回应。· 调研常规的支付差异并致力于及时解决。·通过收集支付记录和和解文件来帮助审计请求。资格。· 会计或相关领域中获得副学历优先。· 1年以上相关工作经验。·能够专业地与 Ferrellgas 内部和外部客户互动。·熟练使用 Microsoft Office 应用程序 (Word,Excel). ·优秀的沟通 （书面和口头）和解释技能。·详细化和高度组织性。·销售力量/PeopleSoft/Navision 广场经验优先。·必须是美国公民或国民，合法居民，永久居住者或有许可在美国工作。
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Overview
Ferrellgas is looking for a Reconciliation Support Specialist to join the team! This role is responsible for supporting daily cash application activities, researching unapplied funds, and assisting with the resolution of payment discrepancies, including overpayments and misapplied payments. This position works collaboratively with internal teams and customers to ensure accurate and timely payment processing, maintain appropriate documentation, and support account reconciliation activities.
Why You’ll Love Working Here
At Ferrellgas, we’re committed to supporting our team with benefits that promote health, financial security, and personal growth:
- Comprehensive Health Coverage: Medical, dental, vision, accident, and critical illness insurance
- Income Protection: Company-provided short-term and long-term disability, life insurance, and AD&D
- Financial Wellness: 401(k) with company match, Employee Stock Ownership Plan (ESOP), Flexible Spending Account (FSA), and Health Savings Account (HSA)
- Time Off & Family Support: Paid Time Off (PTO), parental leave, and tuition reimbursement
- Wellness & Assistance Programs: Wellness program, Employee Assistance Program (EAP), and Medicare support
- Employee Perks: Referral program, employee discount programs, and propane savings
Responsibilities
- Posts daily incoming cash.
- Creates payment loaders for larger customers.
- Researches unapplied payments and assists with resolving discrepancies in collaboration with team members.
- Researches and resolves cash application issues.
- Communicates with customers regarding unapplied payments and related inquiries.
- Researches overpayments.
- Responds to customer inquiries regarding any payment application issue.
- Investigates routine payment discrepancies and works toward timely resolution.
- Assists with audit requests by gathering payment records and reconciliation documentation.
Qualifications
- Associate degree in accounting or related field preferred.
- 1+ years of related work experience.
- Able to interact professionally with internal and external Ferrellgas customers.
- Proficiency in Microsoft Office applications (Word, Excel).
- Excellent communication (written and verbal) and interpretation skills.
- Detail oriented and highly organized.
- Salesforce/PeopleSoft/Navision Great plains experience preferred.
- Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States.
- Applicants must not now, or any time in the future, require sponsorship for an employment visa.
Why work for Ferrellgas?
We pride ourselves in providing the best customer service in the propane industry. Ranked consistently as one of the top propane suppliers in the country, Ferrellgas is in the business of providing meaningful moments. Memories full of warmth, dependability you can trust, and outcomes you had only dreamed possible.
Ferrellgas has been recognized by Forbes as one of the Best Employers in America. Please visit our Life at Ferrellgas page for more information.
Originally posted on Himalayas