RevOps承包商
RevOps Contractor
Clozd 是决策智能领域的领导者，通过在整个客户旅程中捕捉直接反馈，帮助公司发现真相。
我们相信大多数营收团队都在缺乏完整信息的情况下运作。CRM 和通话数据只讲述了故事的一部分。Clozd 提供缺失的真相层，为高管提供他们需要的洞察，以提高成交率、留存率和增长。
我们需要能够应对模糊性、解决复杂问题并让客户满意的团队成员。我们雇佣积极主动、善于简化和扩展、具备强大人际和沟通能力、重视谦逊和学习、渴望快节奏初创环境且从不妥协诚信的员工。
作为 RevOps 合同工，你将负责管理 Clozd 市场推广团队所使用的系统。这是一个每周约 20 小时的兼职岗位，要求有经验的 Salesforce 管理员，热爱干净的数据和明确范围的项目。你将负责 Salesforce 的日常管理，确保 Salesforce 和 Gong 中的数据干净可靠，并交付一组高优先级的系统项目。你将与我们的 GTM 战略与运营及数据与 AI 团队紧密合作。
你将负责的工作：
● 负责我们 50 多人销售、客户成功和市场团队的 Salesforce 日常管理，处理代表、经理和管理层在权限集、页面布局、流程和用户支持方面的请求
● 主导 Salesforce 的卫生审计和清理，包括重复规则、验证规则、字段合理化以及阶段和记录类型定义
● 在我们重新划分 AE 和 AM 书籍时执行区域和书籍重新分配，包括批量所有权变更及跟踪这些变更的报告
● 构建 Salesforce 对象、字段和仪表板，用于续约归属和留存追踪，淘汰目前依赖的电子表格
● 审计和优化我们的 Gong、Salesforce 和 BigQuery 集成，记录同步关系，修复问题，并在一天内解决集成故障
● 为 Salesforce 字段和对象创建数据字典，这些是 BigQuery 报告所依赖的内容，使我们的分析不再依赖部落知识
● 构建声明式流程（必要时进行轻量脚本），从收入团队中移除手动工作
● 确保所有内容比你发现时更易于文档化，包含系统、集成和已知数据问题的清晰地图，并为需要持续维护的内容提供书面交接
资格要求：
● 3 年以上经验
查看英文原文
Clozd is the leader in Decision Intelligence, helping companies uncover the truth by capturing direct feedback throughout the customer journey.
We believe most revenue organizations are operating without the full picture. CRM and call data only tell part of the story. Clozd delivers the missing truth layer, giving executives the insights they need to improve win rates, retention, and growth.
We need team members who can tackle ambiguity, solve complex problems, and delight customers. We hire dynamic employees who take initiative, find ways to simplify and scale, possess strong interpersonal and communication skills, value humility and learning, crave a fast-paced startup environment, and never compromise their integrity.
As a RevOps Contractor, you'll own the systems Clozd's go-to-market team runs on. This is a part-time (~20 hours/week), hands-on engagement for an experienced Salesforce admin who loves clean data and well-scoped projects. You'll administer Salesforce, keep our data clean and trustworthy across Salesforce and Gong, and ship a set of high-priority systems projects. You'll work closely with our GTM Strategy and Ops and Data & AI teams.
What you will be doing:
●Own day-to-day Salesforce administration for our 50+ person sales, CS, andmarketing teams, triaging and resolving requests from reps, managers, and leadershiparound permission sets, page layouts, flows, and user support● Lead a Salesforce hygiene audit and cleanup, including duplicate rules, validationrules, field rationalization, and stage and record-type definitions● Execute territory and book reassignments as we restructure our AE and AM books,including the bulk ownership changes and the reporting to track them● Build the Salesforce objects, fields, and dashboards for renewal ownership andretention tracking, retiring the spreadsheets that hold this today● Audit and tune our Gong, Salesforce, and BigQuery integrations, document whatsyncs where, fix what's broken, and troubleshoot integration breaks within onebusiness day● Create a data dictionary for the Salesforce fields and objects our BigQuery reportingdepends on, so our analytics don't rely on tribal knowledge● Build declarative flows (and light scripting where needed) that remove manual workfrom the revenue team● Leave everything better documented than you found it, with a clear map of oursystems, integrations, and known data issues, plus a written handoff for anything thatneeds ongoing care
Qualifications:
● 3+ years of experience administering Salesforce, ideally at more than one company(Salesforce certification a plus, not required)● Deep comfort with data hygiene, reporting structure, and CRM governance, includingexperience cleaning up someone else's org● Hands-on experience with Gong and at least one of Outreach, HubSpot, or a similarsales engagement tool, including their Salesforce sync● Some scripting or automation experience (light Python, Zapier, n8n, or similar) andcomfort going beyond point-and-click configuration● Familiarity with BigQuery or another data warehouse fed by Salesforce is a plus
● Strong ownership and independence, with the ability to drive a scope to completion,flag early when something is bigger than it looked, and document what you built so itlasts● Availability for a consistent ~20 hours a week during US Mountain business hours,with the ability to respond to break/fix issues within one business day● Alignment with Clozd's core values: vision, drive, empathy, stewardship, authenticity,and integrity
Engagement Details
● Type: Independent contractor (1099 or through your own entity)● Hours: ~20 hours/week, billed hourly against a monthly cap● Term: 3-month initial term, then month-to-month with 2 weeks' notice either way● Location: Remote, US-based; Mountain time overlap preferred● Start: As soon as possible
Clozd is an Equal Opportunity Employer. Clozd does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Clozd participates in E-Verify.
All Clozd employees are required to successfully pass a background check upon being hired.