法律助理 / 客户支持分析师
Legal Assistant / Client Support Analyst
我们寻找一位积极主动、专注的人，最近12个月内有在房产中介公司工作或在住宅产权转让领域有法律经验，加入我们快速发展的律师事务所。
Juno是一家面向数字时代的律师事务所。我们致力于改变购房和售房的体验。我们让产权转让更简单、更清晰、更快捷。
我们发展迅速，正在寻找法律助理/客户支持分析师加入我们热情且富有同理心的团队。
过去做过这份工作的人都被晋升到Juno的其他职位——如律师助理、合作伙伴专员和流程开发员。
Juno让产权转让更简单、更清晰、更快捷
- Juno是一家现代律师事务所，专注于住宅产权转让，在英格兰和威尔士运营。
- 我们每年完成数千笔买卖和再抵押交易，受到80多家抵押贷款机构的推荐。
- 我们在客户中被评为英国最好的产权转让事务所之一（Trustpilot评分4.9/5），房产中介和经纪人经常告诉我们他们非常享受与我们合作。
- 我们自主研发了软件。客户可以在线完成所有产权转让事务，并始终了解进展。我们优化了流程，使交易速度比普通律师事务所快50%。
关于该职位
- 你将作为当天的首要联系人，通过电话或邮件提供更新信息并回答问题，确保每个人都能获得良好的Juno体验。
- 对于更复杂的问题，你将直接与我们的法律团队合作，内部转接电话、记录留言或升级复杂邮件。
- 你将协助推进案件，催促客户、其他律师事务所和第三方提供缺失的文件和信息。
- 你将把法律文件和信息上传到我们的系统中。
- 通过确保沟通清晰、及时且无专业术语，帮助维护出色的客户体验。
- 不需要法律学位，但有加分。
- 这是一个居家办公的职位，正常全职工作时间是周一至周五上午9点至下午6点。
这是一个适合喜欢与客户交流并在繁忙环境中茁壮成长的人的理想职位。这是一次在法律行业发展的绝佳机会，同时可以在快节奏、支持性的团队中获得房地产法律和产权转让的实际经验。
灵活工作
超过60%的Juno员工有
查看英文原文
We’re looking for a motivated and focused person with recent experience (i.e. last 12 months) either working in an estate agency or legal experience in residential conveyancing to join our fast-growing law firm.
Juno is a law firm for the digital age. We’re on a mission to transform the experience of buying and selling a home. We make conveyancing simpler, clearer and faster.
We’re growing fast, and we’re looking for Legal Assistants / Client Support Analysts to join our enthusiastic and empathetic team.
People who’ve done this job in the past have been promoted to other roles within Juno – Paralegal, Partnerships Associate and Workflow Developer.
Juno makes conveyancing simpler, clearer and faster
- Juno is a modern law firm specialising in residential conveyancing and operating throughout England and Wales.
- We complete thousands of sale, purchase and remortgage transactions each year, and we’re trusted with panel membership by 80+ mortgage lenders.
- We’re rated as one of the best conveyancing firms in the UK by our clients (4.9/5 on Trustpilot) and estate agents and brokers frequently tell us how much they enjoy working with us.
- We’ve built our own software in-house. Clients can do all their conveyancing online, and always know what’s going on. And we’ve optimised the process to complete transactions 50% faster than the average law firm.
About the role
- You’ll be the first point of contact on either phones or emails for the day, providing updates and answering questions to ensure everyone has a great experience of Juno.
- For more complex matters you’ll be working directly with our legal teams to transfer calls internally, take messages or escalate complex emails.
- You’ll help to progress cases by chasing clients, other law firms and third parties for outstanding documents and information.
- You’ll be uploading legal documents and information to our system.
- Help maintain an excellent client experience by ensuring communication is clear, timely and jargon-free.
- You don’t need a law degree but it’s a bonus.
- This is a work-from-home role with normal full time working hours between 9am-6pm, Monday to Friday.
This is an ideal role for someone who enjoys speaking with clients and thrives in a busy environment. It’s a great opportunity to develop your career in the legal sector while gaining hands-on experience in property law and conveyancing within a fast-paced, supportive team.
Flexible working
More than 60% of people at Juno have flexible working hours, and 30% work part-time (typically four days a week). At Juno, we believe in a healthy work–life balance. Our flexible working patterns help make room for life’s commitments whilst keeping the team running smoothly.
In exchange we expect our people to treat their home working the same as if they were in an office — with dedication, concentration and minimum distractions during working hours. We expect childcare to be in place for all working hours in the same way it would be if you worked in an office.
Each person’s needs are unique, and we aim to build teams with a mixture of working patterns which are mutually supportive.
Originally posted on Himalayas