Account Manager - MN, NC, NH, or NV
总部的公司在美国，英国和美国，美国，美国和美国。我们的工作支持气候化援助计划，IRA 家庭能源优惠方案以及数十个其他项目，这些计划会真正改变人们的生活。我们是一个小规模，使命驱动的团队，低自我，勤奋，并痴迷于做好正确的事情。我们聘请一个账户经理来拥有国家能源办公室和政府客户组合的关系。你将向项目主管报告，成为你的账户的 Everblue 联系点，客户信任的人确保每个承诺都得到遵守。这不是一个支持门票工作。你拥有投资组合的登录，满意度，更新和增长，并与计划经理密切合作以确保交付符合所承诺的内容。你将成功的程序转化为长期伙伴关系。你会拥有的什么 · 拥有关系。成为国家能源办公室和政府帐户组合的主要联系点和可靠顾问。领导登陆，建立帐户计划，运行保持客户对 Everb Blue 的信心的顺序。· 保护和增长收入。推动保留，更新和扩展范围。在客户要求之前，请你找到额外的模块和服务准备好账户。· 与交付合作。与计划管理人员和交付团队密切合作，以便承诺得到满足并问题迅速解决。将客户需求转化为明确的要求，并在内部倡导客户。· 导航政府流程。熟练掌握采购周期，工作声明，更改订单和发票。准备国家机构预期的建议，定价和帐户文档，并支持 RFP 响应。· 代表 Everblue. 作为客户会议，产品演示和行业活动的面孔，我们正在寻找什么 · 4至10年的账户管理，客户成功或关系管理，理想情况下是 B2B 或 B2G SaaS 或专业服务。标题不同；结果更重要。·不断增长的客户关系记录以及保持，更新或收入目标。·客户直觉。你快速建立与高级客户利益相关者信任，并保持它。·优秀沟通，现场。
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Account Manager, Home Energy Rebates
Everblue · Remote (NC, NH, MN, or NV) · Full-time
About Everblue
Everblue helps government agencies and nonprofits run better through software, program management, and workforce training. Our work powers the Weatherization Assistance Program, IRA Home Energy Rebates, and dozens of other programs that make a real difference in real people’s lives. We’re a small, mission-driven team that’s low-ego, hardworking, and obsessed with getting it done and done right.
The Role
We’re hiring an Account Manager to own the relationship for a portfolio of state energy office and government clients. You’ll report to the Program Director and become the Everblue point of contact for your accounts, the person clients trust to make sure every promise gets kept.
This isn’t a support-ticket job. You own onboarding, satisfaction, renewals, and growth for your portfolio, and you partner closely with Program Managers to make sure delivery matches what was promised. You turn a successful program into a long-term partnership.
What You’ll Own
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Owning the relationship. Be the primary point of contact and trusted advisor for a portfolio of state energy office and government accounts. Lead onboarding, build account plans, and run the cadence that maintains client confidence in Everblue.
- Protecting and growing revenue. Drive retention, renewals, and scope expansions. Spot the accounts ready for additional modules and services before your client asks.
- Partnering with delivery. Work closely with Program Managers and delivery teams so commitments get met and issues get resolved fast. Translate client needs into clear requirements and advocate for your client internally.
- Navigating government process. Get fluent in procurement cycles, statements of work, change orders, and invoicing. Prepare the proposals, pricing, and account documentation state agencies expect, and support RFP responses when they come up.
- Representing Everblue. Show up in client meetings, product demos, and industry events as the face of the account.
What We’re Looking For
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4 to 10 years in account management, client success, or relationship management, ideally B2B or B2G SaaS or professional services. Titles vary; results matter more.
- A track record of growing client relationships and hitting retention, renewal, or revenue goals.
- Customer instinct. You build trust with senior client stakeholders quickly, and you keep it.
- Excellent communication, presentation, and negotiation skills, and the organization to run multiple accounts and competing priorities at once.
- Someone who stays curious and keeps ego low. You’d rather get the right answer than be the smartest person in the room.
- A bias to deliver on the intent behind every task, not just the letter of it. When you’re handed a problem, you go figure it out. No excuses, no reminders needed. (If A Message to Garcia doesn’t already mean something to you, give it a read.)
- Self-directed with the discipline to thrive in a remote team. Travel as needed for client engagements.
- Government or public-sector experience, energy efficiency or utilities background, familiarity with IRA Home Energy Rebates, and CRM proficiency (HubSpot or Salesforce) are all a plus, not a requirement.
What Success Looks Like (First 90 Days)
· Strong relationships built with key contacts across your assigned accounts.
- Account plans and a cadence owned and running for every client in your portfolio.
- Program Managers and Account Management working as one seamless Everblue in front of the client.
- A clear pipeline of renewal and expansion opportunities identified and underway.
Our Values
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Mission-Driven. We get it done and done right. We deliver on the intent behind every task. We own the outcome.
- Relentless Pursuit of Excellence. We challenge the status quo, stay curious, keep ego low, and stay efficient and resourceful.
- People First. We lead with trust, stay personable and real, and work hard and play hard.
Why You’ll Love Working Here
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Mission that matters. Your work powers real workforce, energy, and efficiency programs across the U.S.
- Remote-first. Home-based within your assigned states, with a team that stays close despite the distance.
- Competitive compensation. Bonus and commission eligibility, a SIMPLE IRA with company match, and a health reimbursement program.
- A small, capable team that moves fast, ships well, and stays out of each other’s way.
How to Apply
Apply here:
Opportunity
Everblue is an equal opportunity employer. We value the diverse perspectives, experiences, and talents within our team and encourage all qualified candidates to apply.
Originally posted on Himalayas