VDI团队经理
VDI Team Manager
关于职位
在PradeepIT加速你的职业生涯
PradeepIT是全球知名的IT咨询公司，致力于将印度经过严格筛选的人才团队与全球客户连接起来。
我们总部位于班加罗尔，印度的硅谷。PradeepIT的客户包括SAP实验室、博世、劳斯莱斯、大金、戴姆勒和强生，以及数百家财富500强企业和快速发展的初创公司。
通过持续的努力和自主选择远程办公，PradeepIT被认证为值得信赖的工作场所！被全球领先的知名品牌和财富500强企业所信赖，我们已取得以下成就：
6+ 年经验
580+ 开源技术顾问
120+ SAP顾问
40+ Salesforce顾问
60+ Adobe顾问
100+ 移动性顾问
890+ 客户覆盖亚太、欧洲中东非洲及美国地区
我们的理念
PradeepIT相信连接全球的人，并为他们提供远程工作的机会。作为以员工为先的组织，PradeepIT不断寻找那些不仅能够跟上节奏，还能突破新领域、使用前沿技术并借助PradeepIT学院由垂直领域主管和高级架构师提供的课程自由提升技能的个人。
职责
- 在VDI团队经理的总体指导下，执行测试流程和实施计划，确保VDI的运营可靠性和可扩展性
- 根据项目目标，在R1和Cloudmed基础设施上为终端用户和开发团队执行相关流程
- 在既定的配置和变更管理政策范围内工作，确保对虚拟基础设施所做的更改得到充分认知、批准和成功实施
- 分析现有系统和流程，提出改进建议以最大化用户能力
- 与其他团队成员合作，确保项目交付期望得到有效沟通和实现
- 为全球VDI基础设施提供二级/三级支持（作为一级支持的升级点）
- 参与值班轮换并执行非工作时间的维护活动
- 按照分配的任务领导技术项目，并作为其他团队成员的导师
- 设计、自动化并构建高可用性、可扩展的解决方案用于新旧服务
- 部署、管理并保护VDI环境以满足业务需求（镜像管理、应用程序打包、补丁和部署）
- 研究、实施并记录新的工具和流程
- 提供技术支持和故障排除
查看英文原文
About the job
Accelerate your career with PradeepIT
PradeepIT is one of the largest, globally recognized IT Consulting firm to connect India's deeply vetted talent team to global customer.
Were headquartered in Bengaluru, Silicon Valley of India. PradeepITs customers include SAP Lab, Bosch, Rolls-Royce, Daikin, Daimler and J&J and hundreds of other Fortune 500 companies and fast-growing startups.
With continuous hard work and working remotely by choice, PradeepIT is certified as a Great Place to Work! Trusted by leading brands and fortune 500 companies from around the world, we have achieved:
6+ Years of Experience
580+ Open source technology Consultant
120+ SAP Consultant
40+ Salesforce Consultant
60+ Adobe Consultant
100+ Mobility Consultant
890+ Clients in APAC, EMEA & USA
Our Beliefs
PradeepIT believes in connecting people across the globe and provide them an opportunity work on remotely. Being a people-first organization, PradeepIT constantly strives for individuals who won't just keep up, but break new ground, work with cutting edge technology and ramp-up their skills with course created by our Vertical Heads, Senior Architect for freely with help of PradeepIT Academy.
Responsibilities
- Under a general guidance of the VDI Team Manager, carries out testing procedures and implementation plans to ensure operational reliability and scalability of VDI
- In alignment with the project goals, carries out procedures on R1 and Cloudmed infrastructure access for end users and development teams
- Works within established configuration and change management policies to ensure awareness, approval and success of changes made to the virtual infrastructure
- Analyzes existing systems and processes to recommend changes/improvements to maximize user capabilities
- Works with other Team members to ensure project delivery expectations are effectively communicated and met
- Provides Tier 2/3-type support for global VDI infrastructure (serves as a point of escalation for Tier 1 support)
- Participate in on-call rotations and perform off-hour maintenance activities
- Leads technical initiatives as assigned and acts as a mentor for other team members
- Designs, automates and engineers high-availability, scalable solutions for new and existing services
- Deploys, administers, and secures VDI environments for business needs (image management, application packaging, patching and deployment)
- Researches, implements, and documents new tools and processes
- Performs multiple tasks concurrently and responds to emergency situations effectively
- Performs duties in a professional, polite, considerate, courteous, and timely manner
- Understands, supports, enforces, and complies with company policies, procedures and standards of business ethics and conduct
Required Qualifications
- Associate or Bachelor's degree in Computer Science or related discipline, relevant experience may substitute for the degree
- 3-5 years of overall virtual desktop experience
- 3-5 years extensive Microsoft server/desktop administration and Active Directory in multi domain forest environment (including GPOs, JSON, PowerShell scripting, DNS, DHCP, ADFS, RDS, SQL)
- Expertise in the Windows 10 operating environment, imaging process and Office 365
- Experience creating, maintaining, and communicating complex information technology documentation
- Working knowledge of Azure administration
- Experience creating software packages, deployment, patch management, data, and cost analytics
- Knowledge of Azure cloud, networking, and enterprise architectures
Desired Qualifications
- Designing and supporting Microsoft infrastructure solutions including Azure Virtual Desktop, on-prem, cloud and hybrid
- Experience working with multiple vendors such as Microsoft (primary), Citrix, and VMware Horizon (desirable but not required)
- Hands-on experience with on-Prem Active directory, Microsoft Intune, and Azure AD, Infrastructure-as-Code deployment with automation
- Azure, Citrix, VMware or relevant to VDI Certifications highly desirable
- Ability to maintain the highest levels of customer satisfaction and be service-oriented
- Excellent verbal and written communication skills
- Team-oriented and adaptable
Originally posted on Himalayas