Salesforce业务系统分析师
Salesforce Business Systems Analyst
AssetWatch通过提供无与伦比的设备状态监测体验，为全球制造商提供制造运行时间保障。我们致力于关心客户每天重视的资产。我们是一个专注且有能力的团队，包括世界知名的工程师和杰出的商业领袖，他们有着共同的目标——打造预测性维护的未来。在进入快速发展的下一阶段时，我们正在寻找能够带领这一进程的人才。
### **关于该职位**
该职位是AssetWatch业务利益相关者与收入系统交付团队之间的分析和操作纽带。合适的人选需要具备真正的业务分析直觉——能够挖掘需求、解决优先级冲突，并将复杂的业务需求转化为开发团队可以执行的内容——同时还需要具备组织纪律性，以保持快速迭代的节奏。
### **机会是什么**
**需求收集与业务分析**
你将主导与收入运营、销售运营、市场运营、客户成功运营、工程和产品团队中利益相关者的结构化发现会议——不仅仅是参加，而是推动这些会议。这意味着挖掘未明确表达的假设，识别在开发前就出现的冲突需求，并以足够精确的方式记录达成一致的内容，使团队能够基于此进行开发而无需反复确认。你将把这些对话转化为结构良好的用户故事，并带有清晰的验收标准，根据实际业务约束评估解决方案选项，并在工作开始前指出权衡点。
**利益相关者对齐与冲突解决**
多个团队往往会带来相互竞争的优先事项和对系统应实现功能的不同理解。你将负责对齐工作——让正确的人参与讨论，使权衡可见，并在问题变成交付延迟之前解决冲突。这包括向依赖团队透明地展示冲刺承诺，并在范围或时间表需要调整时主动管理预期。该职位需要同时处理多个团队和内部请求——良好的组织习惯以及同时推进多个优先事项而不失去任何一项的进展能力，是这里成功的关键因素。
查看英文原文
AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey.
### **About the role**
This role is the analytical and operational link between AssetWatch’s business stakeholders and the Revenue Systems delivery team. The right person brings genuine business analysis instincts — the ability to surface requirements, resolve competing priorities, and translate complex business needs into something a development team can execute — alongside the organizational discipline to keep a fast-moving sprint cadence on track.
### **What's the opportunity**
**Requirements Gathering and Business Analysis**
You will lead structured discovery sessions with stakeholders across Revenue Operations, Sales Operations, Marketing Operations, Customer Success Operations, Engineering, and Product — not just attending them but facilitating them. That means surfacing unstated assumptions, identifying conflicting requirements before they reach development, and documenting what was agreed to with enough precision that the team can build from it without circling back. You will translate those conversations into well-formed user stories with clear acceptance criteria, evaluate solution options against real business constraints, and flag trade-offs before work begins.
**Stakeholder Alignment and Conflict Resolution**
Multiple teams will often bring competing priorities and different interpretations of what a system should do. You will own the alignment work — getting the right people in the room, making trade-offs visible, and resolving conflicts before they become delivery delays. That includes keeping sprint commitments transparent to dependent teams and managing expectations proactively when scope or timelines need to shift. This role operates across many teams and inbound requests simultaneously — strong organizational habits and the ability to carry multiple priorities forward at once without losing momentum on any of them are part of what makes someone successful here.
**Process Improvement and UAT**
You will document current-state business processes, identify opportunities for automation and workflow improvement, and own the full UAT lifecycle for every enhancement before it reaches production. That means writing test scripts, coordinating business reviewers, triaging defects, and confirming sign-off before any deployment goes live.
**Sprint Operations and User Support**
You will manage the Jira backlog, run sprint planning and daily standups, follow up before sprint deadlines, and send action items and release notes after each deployment. You will also triage inbound Salesforce support requests through the team’s Slack channel, acknowledge requests promptly, route issues appropriately, and keep stakeholders informed throughout.
### **What we're looking for**
- 3+ years in a BSA, Revenue Operations, or Salesforce-adjacent role in a B2B SaaS environment
- Demonstrated experience facilitating requirements sessions and writing user stories with acceptance criteria
- Comfortable navigating competing stakeholder priorities and resolving cross-team conflicts
- Strong written communication with an instinct for documenting decisions and process
- Proven organizational skills with the ability to manage multiple competing priorities simultaneously and maintain pace across all of them
- Agile sprint management experience with Jira
- Familiarity with Salesforce CPQ/NUE, NetSuite, or Boomi is a plus
The base salary range for this full-time position is posted below, plus equity and benefits. Variable pay, bonuses, and other cash compensation will be discussed throughout the interview process.
The salary range was determined by role, level, and location. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range applicable to your location during the hiring process.
AssetWatch Salary Range (US)
$100,000—$119,580 USD
**What We Offer:**
AssetWatch is a remote-first company that puts people at the center of everything we do. We want our team members to thrive - that’s why we offer a range of benefits and perks designed to support your well-being, growth, and work-life balance.
- Competitive compensation package including stock options
- Flexible work schedule
- Comprehensive benefits including retirement plan match
- Opportunity to make a real impact every day
- Work with a dynamic and growing team
- Unlimited PTO
We have a distributed team that works remotely across locations in the United States and Ontario, Canada. Collaboration within core working hours is required.