高级客户经理

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Job Description:
The primary responsibilities for this position are to prospect, present, and sell technically advanced products and services to new small, medium-sized business and large enterprise customers, thereby generating new revenue. The Senior Account Executive will help in running customer solutions more efficiently and securely to achieve their domestic and global goals. This position will uncover their most pressing challenges—whether it’s helping them protect their information to make it more secure, cloud computing, or tailored network solutions to increase efficiency—we can help. The full portfolio of our enterprise services will be in your toolkit for you to craft an unbeatable solution to address the most pressing client needs. You’ll use your energy and expertise to develop and deliver unique packages that won’t just satisfy your clients but delight them.
Essential Duties and Responsibilities include the following: (Other duties may be assigned.)

• Generate and develop new customer accounts to increase revenue by cold calling, utilizing existing business partners and attending networking events

• Responsible for generating leads and developing a client base by marketing our products in a defined territory

• Be a trusted advisor to prospective customers

• Understand client needs by tailoring custom solutions through consultative selling

• Responding to RFPs, making compelling business cases, and contracting for work

• Collaborating with internal and external partners from sale through implementation.

• Use business savvy and problem-solving skills to help customers understand opportunities to serve their own customers, save resources, secure information, and sustain systems

• Streamline processes and effectively managing sales activities and forecasting

• Manage contact records and customer relationships by utilizing tools and resources, offer suggestions for driving efficiency and productive interactions with customers, and develop one’s own sales technique within our consultative, solutions focused sales model

• Mentor Account Executives when applicable

Knowledge, Skills and Abilities Requirements:

• A high energy, dynamic personality with a sense of urgency, and a strong commitment to working within a team-oriented environment

• Effective communication skills via phone, email, and in person. Strong listening skills are a must

• Self-motivation and strong goal orientation, with a disciplined work ethic

• A demonstrated ability to quickly form business relationships with executive level professionals

• A “hunter’s mentality” – a strong desire and ability to seek, generate, and acquire new sales opportunities.

• Ability to be an expert on enterprise offerings and knowing what the competition is doing

• Knowledge of Salesforce a plus

Education and/or Experience Requirements:

• A bachelor’s degree is preferred

• 3-5 years of B2B sales experience is required.

• Experience selling UCaaS and CCaaS is required.

• Experience selling Microsoft solutions is highly desirable

• A demonstrated interest in technology and working knowledge of computers and networking

Originally posted on Himalayas