项目/交付经理
Project/ Delivery Manager
Hairball 是一家经过认证的 NetSuite 和 Celigo 合作伙伴，专注于为 NetSuite 驱动的电子商务和产品公司自动化和集成业务流程。我们通过集成平台和应用人工智能构建连接的运营，设计数据、系统和工作流如何协同工作，使我们的客户在扩展的同时不会失去控制。随着公司的发展，我们正在寻找一位项目经理来领导复杂的客户项目并确保交付成果在实际操作压力下依然可靠。
你将负责什么
项目经理负责交付。你负责从启动到上线和稳定阶段的 NetSuite 和集成项目的规划、协调和推动。你与客户、顾问和技术团队紧密合作，保持项目进度，消除障碍，并确保交付的内容在现实世界中确实有效。
你对 NetSuite 有足够了解，可以挑战假设，及早发现风险，并在业务、功能和技术团队之间进行翻译。这不是一个只做状态报告的项目经理角色——你对结果负责。
主要职责
- 负责 NetSuite 和集成项目的端到端交付，从启动到上线和上线后稳定阶段。
- 作为范围、时间表、风险和交付质量的主要责任方。
- 建立和管理项目计划、时间表、依赖关系和里程碑。
- 主持客户会议，推动决策，并保持利益相关者一致并向前推进。
- 协调 NetSuite 顾问、集成工程师和客户团队的工作。
- 确保需求明确界定、文档化并转化为可执行的计划。
- 及早识别风险并主动管理范围、时间表和资源权衡。
- 确保充分测试、切换计划和上线准备就绪。
- 对团队的承诺保持问责，同时维护良好的客户关系。
- 确保项目遵循 Hairball 的交付标准和最佳实践。
- 支持项目交付流程和工具的持续改进。
- 你是谁
- NetSuite 知识：对 NetSuite 有扎实的了解，包括核心 ERP 概念如订单到现金、采购到付款、库存和财务。你不需要每天配置，但你了解系统的工作方式以及项目失败的地方。
- 项目领导力：在咨询或代理环境中，有 3 年以上管理 ERP、NetSuite 或系统集成项目的经验。
查看英文原文
About Hairball
Hairball is a Certified NetSuite and Celigo Partner focused on automating and integrating business processes for NetSuite-driven eCommerce and product companies. We build connected operations using integration platforms and applied AI, designing how data, systems, and workflows work together so our clients can scale without losing control. As we grow, we’re looking for a Project Manager to lead complex client engagements and ensure delivery that holds up under real operational pressure.
What You’ll Do
The Project Manager owns delivery. You are responsible for planning, coordinating, and driving NetSuite and integration projects from kickoff through go-live and stabilization. You work closely with customers, consultants, and technical teams to keep projects on track, remove blockers, and make sure what gets delivered actually works in the real world.
You understand NetSuite well enough to challenge assumptions, spot risks early, and translate between business, functional, and technical teams. This is not a status-report PM role — you are accountable for outcomes.
Key Responsibilities
- Own end-to-end delivery of NetSuite and integration projects, from kickoff through go-live and post-go-live stabilization.
- Act as the primary point of accountability for scope, timeline, risks, and delivery quality.
- Build and manage project plans, timelines, dependencies, and milestones.
- Lead customer meetings, drive decisions, and keep stakeholders aligned and moving forward.
- Coordinate work across NetSuite consultants, integration engineers, and customer teams.
- Ensure requirements are clearly defined, documented, and translated into executable plans.
- Identify risks early and proactively manage scope, timeline, and resource tradeoffs.
- Ensure proper testing, cutover planning, and go-live readiness.
- Hold teams accountable to commitments while maintaining strong customer relationships.
- Ensure projects follow Hairball delivery standards and best practices.
- Support continuous improvement of project delivery processes and tooling.
Who You Are
- NetSuite Knowledge: Strong working knowledge of NetSuite, including core ERP concepts such as Order to Cash, Procure to Pay, Inventory, and Financials. You don’t need to configure daily, but you understand how the system works and where projects fail.
- Project Leadership: 3+ years of experience managing ERP, NetSuite, or systems integration projects in a consulting or agency environment.
- Client-Facing Operator: Comfortable leading executive and operational stakeholders, driving tough conversations, and keeping projects grounded in reality.
- Delivery-Focused: You care about outcomes, not just plans. You push projects across the finish line.
- Organized and Decisive: Strong ability to manage multiple workstreams, priorities, and deadlines without losing control.
- Clear Communicator: Able to translate between business needs and technical execution.
- Accountable: You take ownership when things go wrong and fix them.
Preferred Skills
- Experience managing Celigo, NSIP, NetSuite Connector, or systems integration projects.
- Background working with eCommerce platforms (Shopify, Amazon, marketplaces).
- Experience in fast-paced consulting or implementation environments.
- NetSuite certifications are a plus, but real delivery experience matters more.
WhyHairball?
- Real Responsibility: You own delivery, not just project artifacts.
- Remote Flexibility: Work remotely with a distributed, senior-level team.
- Meaningful Projects: Complex NetSuite and integration work for growing, real businesses.
- Growth: Opportunity to grow into program leadership as Hairball scales.
Location
LATAM (US Eastern Time Zone required).
Apply Now
If you’re a NetSuite-savvy Project Manager who knows how to run real implementations and keep projects moving under pressure, we’d love to hear from you. Join Hairball.IO and help clients deliver systems that actually work.
Originally posted on Himalayas