合规协调员 - 有机认证机构
Compliance Coordinator - Organic Certifiers
合规协调员（远程，美国）
职位描述
根据OC的投诉和调查请求政策和程序，负责开展投诉和调查请求的调查。作为调查团队的一员，确定OC调查的下一步行动，并准备和报告调查的最终结果。这是一个远程职位。能够独立工作，并与其他专业人士合作。
职责和义务
- 接收来自国家有机计划/CDFA、指定第三方和匿名第三方的投诉和调查请求。
- 完整审查投诉和调查请求的提交内容，包括但不限于抽样结果、检查报告和支持文件，以核实所提出的指控。
- 根据OC的投诉和调查请求政策和程序处理投诉和调查请求，包括制定调查计划。高级合规协调员或质量与认证经理可能需要对调查计划进行同行评审。
- 根据确定的调查计划，对来自国家有机计划、指定第三方和匿名第三方的投诉和调查请求进行调查。
- 维护和跟踪投诉和调查请求，包括活动时间表和截止日期。
- 根据OC的政策和程序准备调查报告。
- 准备信息请求、不合规通知和拟议的不利措施，并在发布前提交给高级合规协调员进行审核和批准。
- 与相关人员沟通有关活动、发现和结论的信息。
- 其他分配的职责。
资格要求
- 必须具备足够的有机生产或处理技术知识，以成功完成所分配的职责。足够的专业知识必须包括对USDA有机标准认证的知识，以及在农业、科学或有机生产与处理领域相关的教育、培训或专业经验的证明。
- 必须具备执行所分配范围和复杂度的操作认证审查所需的知识、技能和经验，并评估符合相关法规的情况。
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Compliance Coordinator (Remote, US)
Job Description
Responsible for conducting investigations of complaints and investigation requests in accordance with OC’s Complaints and Investigation Requests Policy and Procedure. Works as part of an investigative team to determine next steps in OC investigations, and prepares and reports the final results of an investigation. This is a remote position. Must be able to work independently and as part of a team with other professionals.
Duties and Responsibilities
- Completes intake of complaints and investigation requests from the National Organic Program/CDFA, identified third parties, and anonymous third parties.
- Reviews complaints and investigation request submissions in their entirety, including but not limited to sampling results, inspection reports, and supporting documents for the allegations made.
- Processes complaints and investigation requests in accordance with OC’s Complaints and Investigation Requests Policy and Procedure, including development of the investigative plan. Peer review of the investigative plan may be required by the Senior Compliance Coordinator or the Quality & Accreditation Manager.
- Conducts investigations of complaints and investigation requests from the National Organic Program, identified third parties, and anonymous third parties in accordance with the determined investigative plan.
- Maintains and tracks complaints and investigation requests, including the timeline of activities and due dates.
- Prepares Investigation Reports in accordance with OC policy and procedures.
- Prepares Requests for Information, notices of noncompliance, and proposed adverse actions, and submits them to the Senior Compliance Coordinator for review and approval prior to issuance.
- Communicates with appropriate staff and personnel regarding activities, findings, and conclusions.
- Other duties as assigned.
Qualifications
- Must have sufficient expertise in organic production or handling techniques to successfully perform the duties assigned. Sufficient expertise must include knowledge of certification to USDA organic standards and evidence of education, training, or professional experience in the fields of agriculture, science, or organic production and handling that relates to assigned duties.
- Must have the knowledge, skills, and experience required to perform certification review of operations of the scope and complexity assigned and to evaluate compliance with the applicable regulations of the USDA National Organic Program.
- Bachelor of Science degree, or five years of working knowledge and experience with the USDA National Organic Program (NOP) standards and regulations.
- Meets all qualifications listed in the Certification Specialist and Final Reviewer Job Descriptions.
- Excellent communication skills in person, on the phone, and in writing.
- Ability to clearly communicate complex and technical concepts.
- Comfort using a computer for multiple hours at a time.
- Competency in word processing, formatting, databases, and email applications, including Microsoft Outlook, Word, and Excel.
- Excellent skills to organize, monitor, and track numerous activities throughout the year.
Training Requirements
Prior to Formal Authorization
· Initial basic training on policies, forms, files, web system, etc.
- Monitored training period as needed to demonstrate competence.
Yearly Requirements to Maintain Authorization
· Attendance of department update meetings and review of all notifications of industry updates.
- Attendance of Annual OC Training Seminar.
- All certification review personnel continuously maintain adequate knowledge and skills in the current USDA organic standards, certification and compliance processes, traceability audits, mass-balance audits, and practices applicable to the type, volume, and range of review activities assigned.
- Certification review personnel with less than one year of certification review experience must complete at least 50 hours of training within their first year performing certification review.
- Certification review personnel with one or more years of certification review experience must annually complete at least 10 hours of training if conducting certification review related to one area of operation and an additional 5 hours of training for each additional area of operation.
Job Description
FoodChain ID, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Human Resources Department at .
Originally posted on Himalayas