计费质量保证
Billing QA
职位：FM-RentokilBLI/流程名称：NA Billing
职位名称：高级分析师
人数：1
新员工/替换员工（HC）按职位分类：替换
已计费/未计费/业务单元/运营人才库
可计费
SFDC ID：已计费新机会
未计费/人才库招聘原因：N/A
城市/地点：马尼拉都会区
标准化技能集：[请参阅附件中的 Excel]
班次（APJ / EMEA / US / 任何组合）：美国
汇报经理：Kristine Tamayo
教育背景：本科毕业
所需经验：2~3年
职位描述：主要职责
- 审核发票和账单，确保准确、完整并符合公司政策和合同条款。
- 识别账单数据中的差异、错误或不一致之处，并及时解决。
- 与账单、应收账款和客户服务团队合作，调查并纠正账单问题。
- 详细记录审计发现和纠正措施。
- 准备审计报告和摘要供管理层审查。
- 监控账单流程，确保遵守内部控制和监管标准。
- 协助制定和实施账单审计程序和最佳实践。
- 在内部和外部审计中提供文档和解释。
- 分析账单趋势和模式，以检测潜在的欺诈、多收费或少收费情况。
- 建议流程改进，以提高账单准确性和效率。
- 确保及时跟进审计发现并跟踪解决进度。
- 将账单数据与合同、服务协议和采购订单进行验证。
- 与 IT 或系统团队协调，解决账单系统问题或数据不匹配。
- 对账单人员进行合规标准和审计程序的培训和支持。
- 跟踪行业法规、账单标准和最佳实践。
客户批准邮件：
备注
首选开始日期（入职日期）：30天
协作人员：Maria Antonette Sambas
工作地点：WFM, WIO, 混合办公
远程办公
最初发布于 Himalayas
查看英文原文
Program:FM-RentokilBLI/Process Name:NA BillingDesignation:Senior AnalystNo of Head Count (s):1New Hires/Replacement Hires (HC) by DesignationReplacementBilled /Unbilled / BU / OPS BenchBillableSFDC ID for Billed New OpportunityReasons to hire Unbilled / BenchN/ACity / Location:Muntinlupa City
Standardized skillset: [Refer attached excel]Shift (APJ / EMEA / US / Any combination):USReporting Manager :Kristine TamayoEducational Background:College GraduateExperience Required:2~3 yearsJob Description:Key Responsibilities
- Audit invoices and billing statements for accuracy, completeness, and compliance with company policies and contractual terms.
- Identify discrepancies, errors, or inconsistencies in billing data and resolve them promptly.
- Collaborate with billing, accounts receivable, and customer service teams to investigate and correct billing issues.
- Maintain detailed records of audit findings and corrective actions.
- Prepare audit reports and summaries for management review.
- Monitor billing processes to ensure adherence to internal controls and regulatory standards.
- Assist in the development and implementation of billing audit procedures and best practices.
- Support internal and external audits by providing documentation and explanations as needed.
- Analyze billing trends and patterns to detect potential fraud, overcharges, or underbilling.
- Recommend process improvements to enhance billing accuracy and efficiency.
- Ensure timely follow-up on audit findings and track resolution progress.
- Validate billing data against contracts, service agreements, and purchase orders.
- Coordinate with IT or systems teams to troubleshoot billing system issues or data mismatches.
- Train and support billing staff on compliance standards and audit procedures.
- Stay current with industry regulations, billing standards, and best practices.Client Approval mail:CommentsPreferred Start date: (induction date)30 DaysCollaborators:Maria Antonette SambasWorkplace: WFM, WIO, HybridWFHOriginally posted on Himalayas