项目经理 - 运营负责人
Project Manager - Operations Lead
职位编号
2026-4324职位概述
Aptive/Artemis 寻找一名运营主管，负责监督支持大规模联邦过渡援助服务的项目运营的日常执行、协调和管理，这些服务面向军人和退伍军人。该职位负责在全球多个地点的分散团队中提供运营领导，确保服务的一致性、人员覆盖、排班协调和运营准备。运营主管是政府领导、区域管理团队和现场人员之间的关键联络人，以确保所有运营要求、报告义务和客户服务活动高效执行，并符合合同和项目标准。
主要职责
运营主管负责管理人力资源运营，监控绩效指标，支持人员配置和部署活动，跟踪运营风险，并确保所有指定地点的服务连续性。该职位负责运营报告，促进利益相关者之间的沟通，支持培训和入职计划，并协助实施质量保证和流程改进工作。运营主管还需确保运营与项目管理计划保持一致，支持问题解决，并保持对不断变化的项目要求的了解，以减少中断并保持高水平的客户服务和任务有效性。
理想的候选人具备在联邦政府或国防部环境内管理运营项目的丰富经验，有协调大规模运营和领导分布式团队的显著能力。候选人应具备出色的组织、沟通、解决问题和领导能力，能够在快节奏的环境中管理多项优先任务。有管理地理上分散的人员、协调日程和资源以及支持政府项目执行的经验者优先。
这是一份合同制招聘职位。
该职位为远程办公。但偶尔需要参加面对面会议，因此需要出差。
最低资格要求
- 6年相关工作经验。
- 相关领域的学士学位。
- 有管理分散员工日常运营的实操经验。
- 能够发布指令和安排日程。
查看英文原文
Requisition ID
2026-4324Job Summary
Aptive/Artemis seeks an Operations Lead responsible for overseeing the day-to-day execution, coordination, and management of program operations supporting large-scale federal transition assistance services for military Service members and Veterans. This position provides operational leadership for geographically dispersed teams across multiple installations worldwide, ensuring consistent service delivery, staffing coverage, scheduling coordination, and operational readiness. The Operations Lead serves as a key liaison between Government leadership, regional management teams, and onsite personnel to ensure all operational requirements, reporting obligations, and customer support activities are executed efficiently and in compliance with contractual and program standards.
Primary Responsibilities
The Operations Lead is responsible for managing workforce operations, monitoring performance metrics, supporting staffing and deployment activities, tracking operational risks, and ensuring continuity of services across all assigned locations. This role oversees operational reporting, facilitates communication between stakeholders, supports training and onboarding initiatives, and assists with implementing quality assurance and process improvement efforts. The Operations Lead also ensures operational alignment with program management plans, supports issue resolution, and maintains awareness of evolving program requirements to minimize disruptions and maintain high levels of customer service and mission effectiveness.
The ideal candidate possesses strong experience managing operational programs within the Federal Government or Department of Defense environment, with demonstrated expertise in coordinating large-scale operations and leading distributed teams. Candidates should have excellent organizational, communication, problem-solving, and leadership skills, with the ability to manage multiple priorities in a fast-paced environment. Experience overseeing geographically dispersed personnel, coordinating schedules and resources, and supporting government program execution is highly preferred.
This is a contingent hire position.
This position is remote. However, travel for occasional in-person meetings will be required.
Minimum Qualifications
- 6 years of experience.
- Bachelor’s degree in related field.
- Proven experience in managing the day-to-day operations of a dispersed workforce.
- Ability to issue directives and schedules necessary to ensure effective project management.
- Ability to manage competing deadlines.
- Experience supporting complex projects and transformation efforts within the federal government.
- Comfortability with supporting complex client relationships.
- Ability to obtain and maintain a public trust clearance.
- Legal authorization to work in the U.S.
Originally posted on Himalayas