出海雷达

研究与开发现场客户经理(战略客户)

Research & Development Field Account Manager Strategic Accounts

市场运营职能支持限定地区(需当地身份)
公司Sartorius
薪资未公开
工作地点United States
地域资格限定地区(需当地身份)
时区要求日间重叠约 9 小时,基本正常作息
用工类型Full Time
发布时间18 天前
数据来源Himalayas
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注意地域限制:该职位明确限定在 United States 招聘。如果你是位于中国大陆的求职者,通常需要当地工作身份才能投递,或需与雇主确认是否接受独立合同(Contractor)形式合作。

负责战略客户的研发现场客户经理是一个需要驻场工作的职位,通过在指定的战略客户处建立深入的客户研发现场参与,保持在发现和研发实验室的定期现场存在,支持试点和临床阶段的流程试验,确保分子和流程足迹的透明度和控制力,并将经过验证的技术种子转化为商业团队的结构化机会。你将与我们共同完成以下工作:

  • 在战略客户研发现场与科研和管理利益相关者建立持续的关系,以增加访问机会、信任度、早期对分子项目、发现和研发流程决策的可见性
  • 通过跟踪项目状态、现场足迹和从发现到研发的决策点,维护分子管线的可见性,以实现及时的技术种子植入和机会创造
  • 通过将研发流程需求和发现阶段的要求(例如培养基、细胞系、关键原材料、数据/分析能力)转化为具体的用例,并协调所需业务部门的技术专家进行验证支持,识别并优先考虑早期技术种子植入机会,包括新分子、新流程和新疗法,以创造超越现有业务的长期价值
  • 通过与客户合作进行流程和产品试验以及定义的流程步骤来推动选定技术的验证,包括适用时的放大/缩小和制造敏感型验证,采用流程咨询的方法,记录结果和准备信号,以支持向试点/临床或制造采用的进展
  • 通过与产品开发、技术转移和CMO合作,支持试点和临床阶段(I-III期)的流程和产品试验,包括放大/缩小验证、流程优化和制造敏感型准备
  • 通过及时标记足迹变化、风险和影响,控制和监控客户内部的新流程环境(新流程、转移、新疗法)并通知相关内部利益相关者
  • 通过打包利益相关者地图、流程背景、验证证据和下一步行动,将已验证的项目结构化地移交给商业范围

以下条件会让我们印象深刻:

  • 生命科学、生物技术、生物化学工程或相关领域的学士学位
  • 3年以上相关经验
查看英文原文

The Research & Development Field Account Manager Strategic Accounts is a field-based role who drives early‑stage value creation in assigned Strategic Accounts by building deep customer R&D site engagement, maintaining regular on‑site presence at discovery and R&D labs, supporting pilot and clinical‑phase process trials, ensuring transparency and control of the molecule and process footprint, and converting validated technology seedings into structured opportunities for commercial teams.What you will accomplish together with us:

  • Build sustained relationships at Strategic Account R&D sites with scientific and managerial stakeholders to increase access, trust, early visibility of molecule programs, discovery and R&D process decisions
  • Map and maintain molecule pipeline visibility by tracking program status, site footprint, and upcoming decision points from discovery through R&D to enable timely technology seeding and opportunity creation
  • Identify and prioritize early‑stage technology seeding opportunities by translating R&D process needs and discovery‑stage requirements (e.g. media, cell line, critical raw materials, data/analytics enablement) into concrete use cases and aligning required Business Units technical experts for validation support, including new molecules, processes, and modalities to create future long‑term value beyond existing business
  • Drive validation of selected technologies through process & product trials and defined process steps with the customer, including scale‑up / scale‑down and manufacturing‑sensitive validation where applicable, applying a process‑consultancy approach, documenting outcomes and readiness signals to support progression toward pilot/clinical or manufacturing adoption
  • Support pilot and clinical‑phase (Phase I–III) process and product trials by enabling scale‑up / scale‑down validation, process optimization, and manufacturing‑sensitive readiness in collaboration with Product Development, Tech Transfer, and CMOs
  • Control and monitor the new process landscape within the account (new processes, transfers, new modalities) by flagging footprint changes, risks, and implications early to relevant internal stakeholders
  • Execute structured handovers of validated programs to the commercial scope by packaging stakeholder maps, process context, validation evidence, and next actions

What will convince us:

  • Bachelor’s degree in Life Sciences, Biotechnology, Biochemical Engineering, or comparable field
  • 3+ years in customer-facing roles in biopharma environments (e.g., process development support, technical sales, applications, scientific support) with strong exposure to R&D contexts
  • Demonstrated ability to operate credibly in highly scientific environments and translate early R&D needs into structured validation and adoption paths
  • Confident communicator able to influence diverse, senior decision makers and partner with Technical Sales to shape complex customer solutions
  • Strong stakeholder management across customer R&D networks and internal matrix teams
  • High proficiency in CRM (SFDC) and disciplined documentation for structured handover (pipeline tracking, customer processes, validation evidence, decision points) for data‑driven sales steering
  • Willing to travel >50% as this role is heavily focused on external customers
  • Identification with our core values: Sustainability, Openness, Enjoyment

What We Offer
As a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits:
Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings
Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules
Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform
Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network”
Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.
Intelligent Working Environment: Working in smart buildings with the latest technology and equipment.
Retirement Savings Plan: 401 k (with generous company match)
Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account
Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate
Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service
Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability or based on status in any other protected group of class.
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Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution. We are looking forward to receiving your application.
We look forward to receiving your application.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by e-mail at
Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability, or based on status in any other protected group of class.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by e-mail at
About Sartorius
Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.
Join our global team and become part of the solution. We are looking forward to receiving your application.

Originally posted on Himalayas

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