Reiseberater (m/w/d) - Deutschsprachig | Spanien Remote
为了加强我们在西班牙的团队,我们正在寻找一个德语语言的奢旅行顾问。沉浸于奢旅游世界:作为十个生活方式集团的国际领先的生活方式管理公司的旅游顾问,你将为一流的高级客户提供服务,并设计符合最高标准的定制旅行。在这个角色中,你将把你的旅行专业知识与对奢品,趋势和服务质量的敏感结合在一起。你不仅是一个顾问,而成为全球寻求卓越体验的客户的可信联系点。责任:· 咨询客户 优惠卡持有人 通过电话和电子邮件以法语和英语为语言 ·处理客户的询问,从报价准备到单独旅行费用支付 ·与航空公司,酒店和旅游机构进行预订 ·创建定制的报价,旅行文件和详细的行程 ·激情地提供建议并促进独特的旅游体验 ·积极销售特别促销和专属报价需求你的个人资料:·你具有卓越的德语和英文水平,书面和口头 (C2根据"欧洲共同框架")·对旅行和奢生活方式,包括美食学,活动和文化等有关的一切有着强烈的热情 ·具有 GDS 知识 (最好是阿马德乌斯)·对于旅游相关的所有东西,包括美餐学,活动与文化都有强烈的熱情 ·以服务为导向,灵活且能够在压力下工作 ·每周5天从07:00到21:00GMT 之间工作的灵活性,无论是在星期一至周四或周二到周六期间 · 在西班牙居住和工作的合法权利,而不需要签证赞助注意:此职位不适合改变职业的人。旅行行业相关的专业经验,以及客户咨询和预订旅游安排方面的实践经验是必不可少的。混合动力/家庭办公室选项指南:·位于西班牙 · 在确认地址设置安全的家庭办公厅,免于背景噪音或其他干扰。· 如果你想远程工作 /在我们的混合动力模型中,则必须达到最低互联网速度,并且这将在招聘过程中检查,再一次加入。我们还有一个很好的办公室可以作为替代选择。为了检查你的互联网速率请点击这里,遵循说明书,一旦加入了
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To strengthen our team in Spain, we are looking for a German-speaking Luxury Travel Consultant.
Immerse yourself in the world of luxury travel: As a Travel Consultant at Ten Lifestyle Group, an internationally leading lifestyle management company, you will serve a sophisticated premium clientele and design tailor-made journeys that meet the highest standards.
In this role, you will combine your expertise in travel with a keen sense for luxury, trends, and service quality. You are not just a consultant – you become a trusted point of contact for clients seeking exceptional experiences worldwide.
Responsibility:
- Advising our clients – premium cardholders – by phone and email in both French and English
- Handling customer inquiries from quote preparation to billing for individual trips
- Making reservations with airlines, hotels, and travel agencies
- Creating tailored offers, travel documents, and detailed travel itineraries
- Passionately advising and facilitating unique travel experiences
- Actively selling special promotions and exclusive offers
Requirements
Your Profile:
- You have excellent language skills in professional German and English, in written and spoken (C2 according to The Common European Framework)
- Have a strong passion for everything related to travel and the luxury lifestyle, including gastronomy, events and culture
- Have GDS knowledge (preferably Amadeus)
- Have a strong passion for everything related to travel, including gastronomy, events and culture
- Are service-oriented, flexible and able to work under pressure
- Flexibility to work 5 days per week between 07:00 – 21:00 GMT, either Sunday through Thursday or Tuesday through Saturday
- The legal right to live and work in Spain, without the need for visa sponsorship
Note: This position is not suitable for career changers. Relevant professional experience within the travel industry, along with hands-on experience in advising clients and booking travel arrangements, is essential.
Guidelines for Hybrid/Home Office option:
- Located in Spain
- A secure home office at your confirmed address, free from background noise or other distractions.
- You must meet our minimum internet speeds if you want to work remotely / in our hybrid model and this will be checked during the recruitment process and again when you join. We also have a great office that you can work from as an alternative. To check your internet speed please click here, follow the instructions and once you have your results, please take a screenshot and upload this on your application form.
Benefits
Our people are at the heart of our business, and we have a culture of recognition and reward—both through regular appraisals and through our annual Extra Mile Awards, where we celebrate those who have gone above and beyond in their role. We also encourage all staff to incorporate their aspirations and interests into their career at Ten, and we are there every step of the way to support their development.
Rewards Designed Around You
- Competitive Salary: Based on experience, plus an uncapped performance-based bonus.
- Hybrid Working: Combine working from home and the office. If you don’t live near one of our offices, we offer fully remote working options too.
- Paid Time Away from Work: Enjoy a competitive paid time-off package, including one paid day each year to volunteer for a cause that matters to you.
- Paid Sabbaticals: One month of paid sabbatical after every five years of service, without using annual leave.
- Extra Rewards: Our lucrative Ten Loyalty Rewards program includes bonuses and gifts to thank you for being part of Ten.
- Remote Working Holidays: Opportunities to travel and work.
- Employee Discounts: Access to great travel and entertainment discounts, just like our clients’ members enjoy!
- Be part of our global, dynamic, and inclusive team, with diversity at its core.
- Discover genuine career opportunities within a dynamic, international company.
Who We Are
Ten Lifestyle Group is a global luxury concierge service, and our travel department offers a unique opportunity to join a vibrant team. Our clients and colleagues are the cornerstones of what we do, and we serve High-Net-Worth (HNW) and Ultra-High-Net-Worth (UHNW) clients with their leisure travel requests.
At Ten, our goal is simple: to become the most trusted service business in the world.
We deliver our service through a combination of Ten’s proprietary, technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring, and improving the lives of millions of members.
As a Certified B Corp, Ten Lifestyle Group is part of a global community of businesses united by a shared goal: making a positive impact on society and the environment.
To find out more about Ten, please watch this short video Welcome to Ten
Commitment to Diversity
We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs..
Originally posted on Himalayas