培训内容制作员
Training Content Producer
**关于WeBuyVintage**
WeBuyVintage是英国最大的珠宝、古董和收藏品买家之一。我们举办的路演活动比任何其他英国公司都多——每月超过250场评估活动,将值得信赖的专家带到全国各地的客户面前。
在三年内,我们从一个在酒吧桌上的想法发展成为一项数百万英镑的业务,我们致力于让WeBuyVintage成为一个人人熟知的品牌。
在WeBuyVintage,我们热衷于提供卓越的客户体验,并打造知识渊博、自信的团队。随着我们持续增长,我们正在寻找一位富有创意、亲力亲为的培训内容制作人,喜欢在一线工作,捕捉最佳实践,并将实际经验转化为引人入胜的学习内容。
**职位描述:**
作为我们的现场培训内容制作人,你将在我们的路演和运营地点之间奔波,与经验丰富的同事合作,识别培训需求并制定全公司范围的战略(包括文件、培训材料和采用流程)
作为其中的一部分,你需要花时间了解我们的员工以及他们的学习方式,通过观察日常操作来理解。制定战略需要拍摄视频、照片和采访,并将复杂流程转化为清晰、吸引人的学习资源。这个职位结合了内容创作、教学设计和现场协作,确保我们的培训反映实际的工作方式。你还需要习惯出现在镜头前。
**主要任务与职责:**
- 与经理和同事建立牢固的关系,以获取专业知识。
- **制作引人入胜的培训内容,包括:**
- 视频教程
- 流程演示
- 快速参考指南
- 数字学习模块
- 标准操作程序(SOP)文档
- 互动学习资源
- 使用专业制作技术进行拍摄、摄影和编辑。
- 撰写清晰、简洁且有吸引力的教学文案。
- 确保所有内容符合当前的业务流程和品牌标准。
- 建立、维护并组织公司的学习管理系统(LMS)
- 定期审查并更新培训材料,以适应流程的变化。
- 为新举措和运营变化及时提供学习内容。
- 为我们的下一代人才梯队设计课程内容和学习框架
- 跟踪学习者参与度
查看英文原文
**About WeBuyVintage**
WeBuyVintage is one of the UK’s largest buyers of jewellery, antiques and collectibles. We run more roadshows than any other UK company - over 250 valuation events every month - bringing trusted experts face-to-face with customers across the country.
In three years, we’ve grown from a pub-table idea into an eight-figure business, and we’re on a mission to make WeBuyVintage a brand everyone recognises.
At WeBuyVintage, we’re passionate about delivering outstanding customer experiences and building knowledgeable, confident teams. As we continue to grow, we’re looking for a creative, hands-on Training Content Producer who enjoys working in the field, capturing best practice, and turning real-world expertise into engaging learning content **.**
**The Role:**
As our Field-Based Training Content Producer, you’ll spend time across our roadshows and operational locations, working alongside experienced colleagues to identify training needs & create company wide strategy (including document, training materials & process for adoption)
As part of this, you’ll need to spend time understanding our colleagues and how they learn by observing day-to-day operations. Creating strategy will require capturing video, photography and interviews, and transform complex processes into clear, engaging learning resources. This role combines content creation, instructional design and field collaboration, ensuring our training reflects how work is really done. You’ll also need to be comfortable getting in front-off the camera too.
**Main Tasks & Responsibilities:**
- Build strong relationships with managers and colleagues to capture subject matter expertise.
- **Produce engaging training content including:**
- Video tutorials
- Process walkthroughs
- Quick reference guides
- Digital learning modules
- Standard operating procedure (SOP) documentation
- Interactive learning resources
- Film, photograph and edit content using professional production techniques.
- Write clear, concise and engaging instructional copy.
- Ensure all content reflects current business processes and brand standards.
- Build, maintain and organsie the company learning management system (LMS)
- Regularly review and update training materials as processes evolve.
- Support new initiatives and operational changes with timely learning content.
- Designing course content & consumption frameworks for our next generation talent pipeline
- Track learner engagement and completion data, producing reports and insights to support continuous improvement.
**You’ll be great in this role if:**
You’ll be someone who enjoys spending time with people, understanding how things work and turning that knowledge into engaging learning experiences.
**Qualifications & Experience:**
**Essential:**
- Experience creating training strategy, instructional or educational content.
- Excellent written and verbal communication skills
- Strong video filming and editing skills.
- Experience using content creation tools such as Adobe Creative Suite, Canva, Camtasia, Premiere Pro or similar software.
- An eye for detail and strong organisational skills.
- The ability to explain complex processes simply.
- Confidence working independently while managing multiple projects.
- A collaborative approach and excellent stakeholder management skills.
- Willingness to travel regularly between WeBuyVintage location
- Experience creating e-learning modules using authoring tools.
- Knowledge of Learning Management Systems (LMS).
**What Success Looks Like**
- High-quality, accurate training content delivered on time.
- Consistent, engaging learning materials across the business.
- Improved onboarding and colleague confidence.
- Strong engagement from operational teams.
- A continually evolving library of practical, easy-to-use learning resources.
**What You’ll Get:**
- **4-day working week**(Monday to Thursday)
- **Access to Bright Exchange -** enjoy thousands of exclusive employee discounts and perks
- **Employee Assistance Programme -** confidential, 24/7 support for you and your immediate family, covering work, personal, and home life matters
- **On-demand professional development -** access to BrightHR’s online learning platform to build new skills and support your career progression
- **Competitive pay**
- **Be part of a rapidly growing, friendly UK brand**
**The salary for this role is £35,000 - £40,000 p.a. dependent on experience**
**This role requires regular travel within the UK.**