项目经理
Engagement Manager
描述
Quantum Sky 正在招聘一名参与经理,加入我们不断壮大的云和合规专家团队。我们寻找一位有经验的专业人士,负责领导我们的云和合规项目中的客户参与和服务交付。此职位需要一位积极主动、灵活,并能在没有严格流程的快速变化环境中工作的人员。如果你有交付云、合规或基础设施项目的实际经验,并且具备管理工作说明书(SOW)、协调技术团队并保持客户满意度的实证能力,这将是一个在网络安全、合规和云领域发展的绝佳机会。
交付职责:
- 从启动到收尾全程负责项目生命周期,包括规划、排期、执行、监控和过渡到运营。
- 审阅并理解每个项目的工作说明书(SOW);确保所有工作都在范围内,同时主动管理范围变更、风险、依赖关系和客户期望。
- 领导客户启动活动,包括展示启动材料、定义项目目标、建立时间表,并说明交付计划和沟通频率。
- 制定并维护详细的项目计划,包括里程碑、交付物、资源分配和风险/问题日志。
- 协调安全工程师、构建工程师、SecOps 分析师和合规团队的工作——作为所有交付活动和跨职能协作的中心协调者。
- 管理多个并行项目的日程、资源和预算;跟踪进度与基准线对比,并通过周报、仪表盘和管理层更新进行状态沟通。
- 主持日常项目运作,包括客户会议、内部站会和后续跟进,以确保任务按时完成和障碍得到解决。
- 监督合规驱动型项目的成果,包括理解漏洞、POA&M 和 FedRAMP/FISMA/NIST/CMMC 要求,并确保交付物符合监管标准。
持续监控(ConMon)职责:
- 领导和管理客户的持续监控(ConMon)活动,确保每月、每季度和年度合规交付物准确且按时完成。
- 协调证据收集、文档更新、漏洞评审周期和 POA&M 维护,跨工程、SecOps 和合规团队进行。
- 跟踪和管理风险
查看英文原文
Description
Quantum Sky is hiring an Engagement Manager to join our growing team of Cloud and Compliance experts. We’re looking for an experienced professional to lead customer engagement and service delivery across our cloud and compliance program. This role requires someone proactive, flexible, and comfortable operating in fast-moving environments without rigid processes. If you have hands-on experience delivering cloud, compliance, or infrastructure projects and a proven ability to manage SOWs, coordinate across technical teams, and keep customers satisfied, this is an excellent opportunity to grow in the cybersecurity, compliance, and cloud space.
Delivery Responsibilities:
- Own the project lifecycle from kickoff through closeout, including planning, scheduling, execution, monitoring, and transition to operations.
- Review and internalize each project’s SOW; ensure all work remains in scope while proactively managing scope changes, risks, dependencies, and customer expectations.
- Lead customer kickoff activities, including presenting kickoff materials, defining project objectives, establishing timelines, and outlining delivery plans and communication cadences.
- Develop and maintain detailed project plans, including milestones, deliverables, resource assignments, and risk/issue logs.
- Coordinate work across security engineers, build engineers, SecOps analysts, and compliance teams—acting as the central orchestrator for all delivery activities and cross‑functional alignment.
- Manage schedules, resources, and budgets across multiple concurrent projects; track progress against baselines and communicate status through weekly reports, dashboards, and leadership updates.
- Facilitate day‑to‑day project operations, including customer meetings, internal standups, and follow‑ups to ensure timely completion of tasks and resolution of blockers.
- Oversee project outcomes for compliance-driven programs, including understanding vulnerabilities, POA&Ms, and FedRAMP/FISMA/NIST/CMMC requirements, and ensuring deliverables meet regulatory standards.
Continuous Monitoring (ConMon) Responsibilities:
- Lead and manage ongoing Continuous Monitoring (ConMon) activities for customers, ensuring monthly, quarterly, and annual compliance deliverables are completed accurately and on schedule.
- Coordinate evidence collection, artifact updates, vulnerability review cycles, and POA&M maintenance across engineering, SecOps, and compliance teams.
- Track and manage recurring ConMon tasks in GitLab, ensuring timely updates, ownership clarity, and closure of findings.
- Monitor system changes, configuration updates, and security events to ensure they are properly documented and reflected in compliance artifacts.
- Serve as the primary customer-facing point of contact for ConMon activities, including status updates, reporting, and audit preparation.
- Ensure continuous monitoring outputs meet FedRAMP/FISMA/NIST/CMMC requirements and are always audit‑ready.
- Identify trends, recurring issues, or systemic risks surfaced through ConMon activities and drive remediation plans with internal teams.
General Delivery Responsibilities (continued):
- Track, manage, and resolve customer tasks and operational issues using GitLab as the primary delivery, workflow, and ticketing platform.
- Ensure effective alignment, coordination, and accountability across all internal and external stakeholders, escalating issues when needed to maintain delivery momentum.
- Identify, document, and escalate financial, operational, or programmatic risks, drive mitigation strategies, and contingency planning.
- Support projects through transition from implementation to steady‑state operations, ensuring knowledge transfer, documentation, and handoff completeness.
- Manage multiple customers and internal team members simultaneously, leveraging broader support as needed to maintain delivery quality and velocity.
- Contribute to continuous improvement by refining delivery processes, templates, and best practices across the engagement management function.
Qualifications
Required:
- 4+ years of direct project delivery experience, including Project Management, Engagement Management, Project Coordination, Customer Success, or similar roles.
- 2+ years of experience with cloud, compliance (FedRAMP, FISMA, NIST, etc.), or infrastructure projects for government or commercial customers.
- Experience with schedule management, resource management, budget tracking, and service delivery.
- Proven ability to manage multiple projects, customers, and cross-functional teams.
- Experience managing SOWs, staying in scope, handling change orders, and executing delivery best practices (status reporting, tracking milestones, etc.).
- Strong written and verbal communication skills and a customer-success mindset.
- Comfortable working in environments that require flexibility, initiative, and the ability to operate without rigid processes or structured training.
Desired:
- Bachelor’s degree in a business or technical field; MBA or master’s degree.
- Demonstrated familiarity with cloud computing (AWS, Azure, GCP, etc.).
- Experience with GitLab or similar tools for issue and task tracking.
- Prior experience in security or compliance-driven environments (FedRAMP, FISMA, NIST, etc.).
Location:
· US Remote, must be willing to work east coast hours
About Quantum Sky
Compensation:
· Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically between $110,000-$130,000. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.
Benefits:
· Highlights of our benefits include Health/Dental/Vision, 401(k) match, Paid Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and parental leave.
The world the mission operates in is going post-quantum, contested, and machine-speed. Quantum Sky engineers the advantage across cyber, networks, software, and quantum because the mission demands dominance, not parity. We don't follow the map. We draw it.
At Quantum Sky, we believe that success starts with our people. We foster a collaborative, innovative, and mission-driven environment where every team member plays a critical role in shaping the future of technology. Are you ready to join #TeamQuantumSky?
Quantum Sky Engineering LLC is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, [sexual orientation, gender identity,] national origin, disability, status as a protected veteran, or any characteristic protected by applicable law.
Originally posted on Himalayas