普通责任索赔代表
General Liability Claims Representative
通用责任索赔代表直接处理业主责任索赔。该职位需要分析承保问题，以及常规的索赔调整功能。此外，该职位将涉及起草承保信函、评估并频繁与各方沟通，包括律师。出色的写作和人际交往能力至关重要，同时需要了解标准行业责任格式。
岗位职责
- 管理业务主政策下的通用责任人身伤害、财产损失和车库主索赔的活跃案件
- 分析三种承保格式下的承保问题
- 分析、调查和评估新的损失通知和索赔申请
- 作为责任索赔调整的一部分，调整全部汽车损失
- 迅速分析并确定适用承保范围下的索赔
- 协作设定索赔的适当准备金
- 在索赔调查中运用良好的判断力来管理附加费用
- 按照既定指南适当记录索赔文件
- 获取并保持所需的索赔调整员执照
任职要求
绩效要求：
- 强大的分析能力
- 强大的口头和书面沟通能力，包括正确的语法使用和清晰简洁地传达信息
- 强大的人际交往能力
- 能够独立工作并完成分配的截止日期
- 对查询做出迅速响应，并具有紧迫感
- 能够以协作和合作的方式工作
- 能够多任务处理并有效应对干扰
- 能够遵循指示和既定程序
- 熟练使用MS Word、Excel和互联网应用
- 高度关注细节
- 能够在压力下工作，并在敏感情况下做出良好判断
教育背景：
- 需要学士学位（BA/BS）
- 持有CPCU或其他行业认证者优先
- 持有州索赔调整员执照者优先
工作经验：
- 3年以上一般责任索赔调整经验优先
- 具有人身伤害索赔经验优先
关于我们
biBerk 是商业保险买家可以从伯克希尔哈撒韦保险公司集团的保险公司获得其业务保障的地方，伯克希尔哈撒韦是世界上资本最雄厚的保险公司之一。我们的最终母公司伯克希尔哈撒韦公司（berkshirehathaway.com）是一家控股公司，在众多领域拥有多元化投资。
查看英文原文
The General Liability Claims Representative directly handles business owner liability claims. This position will require the ability to analyze coverage issues, in addition to routine claim adjusting functions. Additionally, the position will involve drafting coverage letters, evaluating and frequent communication with various parties including attorneys. Strong writing and interpersonal skills are essential, as well as knowledge of standard industry liability forms.
Job Responsibilities
- Manages an active desk of General Liability bodily injury, property damage, and garagekeeprs claims under business owner policies
- Analyzes coverage issues under the THREE coverage form.
- Analyzes, investigates, and evaluates new loss notices and claim tenders
- Adjusts total auto losses as part of adjusting liability claims
- Expeditiously analyzes and positions claim under applicable coverage
- Collaborates on setting reserves at appropriate level for claims
- Uses good judgment in managing ALAE in claims investigation
- Appropriately documents claim files in accordance with established guidelines
- Obtains and maintains adjuster licenses, as required.
Qualifications
Performance Requirements:
- Strong analytical skills
- Strong verbal and written communication skills including proper grammar usage and imparting information in a clear and concise manner
- Strong interpersonal skills
- Ability to work independently and meet assigned deadlines
- Promptly responds to inquiries with a sense of urgency
- Ability to work in a collaborative and cooperative approach
- Ability to multi-task and effectively deal with interruptions
- Ability to follow instructions and established procedures
- Proficiency with MS Word, Excel and internet applications
- Highly attentive to details
- Able to work under pressure and execute good judgment in sensitive situations
Education:
- BA/BS degree required
- CPCU or other industry designation a plus
- State adjuster license(s) a plus
Experience:
- 3+ years prior general liability claims adjusting experience preferred
- Experience in bodily injuries claims preferred
About Us
biBerk is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through biBerk.com will be underwritten by Berkshire Hathaway Direct Insurance Company ("BHDIC"), which is an AM Best rated A++ insurer.
BHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at biBerk are focused on helping small business owners quickly and easily buy affordable insurance directly from a financially strong insurance company they can trust.
BHDIC is excited to announce our comprehensive benefits package with some new and enhanced features for 2026 that include:
- Medical (PPO/HDHP), vision, disability, and life insurance.
- Enhanced dental plan with orthodontia coverage in addition to a standard plan.
- Generous PTO plan for all benefit-time eligible employees.
- Paid company holidays and 4 floating holidays.
- Paid parental leave.
- Employee Retirement Savings Plan/401(k) with company match and immediate vesting.
- Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs.
- Service Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment.
- Wellness Initiatives that include Fitness Center and Weight Watchers Reimbursement programs.
- Voluntary benefits that include accident, critical illness, and hospital indemnity.
- Employee discount and rewards program on travel, tickets, electronics, home, and more.
In accordance with pay transparency laws and regulations, the following good faith compensation range estimate is being provided. The salary range for this position is $80,000-$95,000 per year. Final compensation will be based on candidate qualifications, geographic location, and other considerations permitted by law.
Originally posted on Himalayas