临床协调专员
Clinical Coordinator Specialist
职位描述摘要
临床协调专员负责支持患者护理协调工作，确保及时联系患者，促进患者与护理团队之间的沟通，并协助开展人群健康计划。该职位通过监测护理缺口、管理患者联系活动、协调服务以及支持质量和价值医疗项目来改善患者结果。临床协调专员在患者、医务人员、临床工作人员和外部医疗资源之间起到关键的联络作用。
你将产生的影响及要求
患者护理协调
- 通过外呼联系患者，讨论预约、慢性病管理、预防性筛查和护理计划依从性。
- 在住院、急诊科就诊和专科医生就诊后协调后续护理。
- 协助患者安排预约并获取社区资源。
- 监控指定的患者登记册和工作队列，以确保及时干预。
- 在电子健康记录（EHR）中准确记录患者互动。
人群健康管理
- 识别并解决与质量指标和价值医疗计划相关的护理缺口。
- 对高风险和慢性病患者进行常规联系。
- 支持年度健康检查活动和预防性健康计划。
- 协助管理患者群体，确保推荐服务按时完成。
- 与医务人员和护理团队合作，提高质量绩效指标。
临床支持
- 审阅患者病历，寻找干预和护理协调的机会。
- 将临床问题、护理障碍或患者需求上报给相应的临床团队成员。
- 协助药物依从性联系和患者教育计划。
- 支持慢性病管理和其他护理协调项目。
沟通与协作
- 在患者、医务人员、专科医生、医院和社区组织之间担任联络人。
- 与多学科团队有效沟通，确保护理连续性。
- 参与团队会议和质量改进计划。
- 保持患者隐私并遵守HIPAA法规。
行政职责
- 保持准确和及时的文档记录。
- 跟踪联系工作、患者参与活动和护理情况。
查看英文原文
Job Description Summary
The Clinical Coordinator Specialist is responsible for supporting patient care coordination activities, ensuring timely outreach, facilitating communication between patients and care teams, and assisting with population health initiatives. This role helps improve patient outcomes by monitoring care gaps, managing patient outreach activities, coordinating services, and supporting quality and value-based care programs. The Clinical Coordinator Specialist serves as a key liaison between patients, providers, clinical staff, and external healthcare resources.
How will you make an impact & Requirements
Patient Care Coordination
- Conduct outbound calls to patients regarding appointments, chronic condition management, preventive screenings, and care plan adherence.
- Coordinate follow-up care after hospitalizations, emergency department visits, and specialist appointments.
- Assist patients with scheduling appointments and accessing community resources.
- Monitor assigned patient registries and work queues to ensure timely interventions.
- Document patient interactions accurately in the electronic health record (EHR).
Population Health Management
- Identify and address care gaps related to quality measures and value-based care initiatives.
- Perform routine outreach to high-risk and chronic disease patients.
- Support annual wellness visit campaigns and preventive health initiatives.
- Assist in managing patient panels and ensuring timely completion of recommended services.
- Collaborate with providers and care teams to improve quality performance metrics.
Clinical Support
- Review patient records to identify opportunities for intervention and care coordination.
- Escalate clinical concerns, barriers to care, or patient needs to the appropriate clinical team members.
- Assist with medication adherence outreach and patient education initiatives.
- Support chronic care management and other care coordination programs.
Communication and Collaboration
- Serve as a liaison between patients, providers, specialists, hospitals, and community organizations.
- Communicate effectively with multidisciplinary teams to ensure continuity of care.
- Participate in team meetings and quality improvement initiatives.
- Maintain patient confidentiality and comply with HIPAA regulations.
Administrative Responsibilities
- Maintain accurate and timely documentation.
- Track outreach efforts, patient engagement activities, and care coordination outcomes.
- Generate reports and assist with the monitoring of department performance indicators.
- Ensure compliance with organizational policies and regulatory requirements.
Compensation Range:
$19.00to
$28.50The anticipated base salary range represents the Company's good-faith estimate of the compensation it reasonably expects to pay for this position at the time of posting. Actual compensation will be determined based on factors including experience, skills, qualifications, geographic location, internal equity, and business needs.
Originally posted on Himalayas