客户经理，供应商
Account Manager, Provider
**关于Definitive Healthcare：**
在Definitive Healthcare（纳斯达克股票代码：DH），我们热衷于将数据、分析和专业知识转化为有意义的智能，帮助我们的客户取得成功并塑造医疗保健的未来。我们赋能他们发现正确的市场、机会和人员——为更明智的决策和更大的影响铺平道路。
总部位于马萨诸塞州波士顿郊外，Definitive Healthcare 在北美、欧洲和印度运营，自2011年成立以来，已为超过2400家客户提供服务。
我们也是一个很棒的工作场所。2024年和2025年，我们获得了多项工作场所荣誉，包括Built In的“波士顿最佳工作场所100强”（连续两年）、Stevie青铜奖“优秀雇主”，以及在印度被列为“值得工作的优秀公司”。
我们营造了一个协作、包容的文化，多元化的观点推动创新。通过DefinitiveCares和由员工主导的兴趣小组等项目，我们努力促进联系、教育和包容性。
**职位描述**
作为Definitive Healthcare的客户经理，您将负责一组指定的医疗机构客户，包括美国各地的医疗系统和诊所。您将通过帮助组织充分利用我们的医疗商业智能平台来管理并拓展客户关系组合。您将成为战略合作伙伴——识别扩展机会，推动续约，并指导客户如何最好地利用我们的数据、分析和洞察来实现他们的目标。该职位结合了关系管理与咨询式的问题解决，与客户成功团队及跨职能合作伙伴紧密合作，确保客户从我们的解决方案中看到可衡量的影响。这是一个适合那些善于建立信任、发现增长机会并提供卓越客户体验的人的理想机会。
**您将负责**
- 负责并执行针对指定客户群的账户策略，这些客户主要是中小规模的医疗机构
- 推动增长并与客户成功团队合作，识别治疗领域的增长机会
- 在客户中“高而广”地建立关系，与潜在买家和影响者建立联系；采用咨询式方法识别客户问题，这些问题是DHC可以解决的
- 发起关于新机会的对话，并与DHC客户成功团队及跨职能合作伙伴合作，制定并完成交易
查看英文原文
**About Definitive Healthcare:**
At Definitive Healthcare (NASDAQ: DH), we’re passionate about turning data, analytics, and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower them to uncover the right markets, opportunities, and people—paving the way for smarter decisions and greater impact.
Headquartered just outside of Boston, Massachusetts, Definitive Healthcare operates across North America, Europe, and India, supporting a growing global client base of more than 2,400 customers since our founding in 2011.
We’re also a great place to work. In 2024 and 2025, we earned multiple workplace honors, including Built In’s 100 Best Places to Work in Boston (both years), a Stevie Bronze Award for Great Employers, and recognition as a Great Place to Work in India.
We foster a collaborative, inclusive culture where diverse perspectives drive innovation. Through programs like DefinitiveCares and our employee-led affinity groups we strive to promote connection, education, and inclusion.
**About the position:**
As an Account Manager at Definitive Healthcare, you will own a named book of provider accounts composed of health systems and clinics across the U.S. You will manage and grow a portfolio of client relationships by helping organizations unlock the full value of our healthcare commercial intelligence platform. You’ll serve as a strategic partner - identifying opportunities for expansion, driving renewals, and guiding clients on how to best leverage our data, analytics, and insights to achieve their goals. This role blends relationship management with consultative problem‑solving, working closely with Customer Success and cross‑functional partners to ensure clients see measurable impact from our solutions. It’s an ideal opportunity for someone who thrives on building trust, uncovering growth opportunities, and delivering exceptional customer experience.
**What you'll do:**
- Own and execute account strategies across a named book of existing small/medium sized provider accounts
- Drive growth and collaborate with Customer Success to identify growth opportunities across therapeutic areas
- Go “high and wide” in accounts to build relationships with potential buyers and influencers; take a consultative approach to identify client issues that DHC can solve
- Initiate conversations about new opportunities and partner with DHC Customer Success and cross-functional partners to develop and close opportunities
- Work with the Customer Success and Customer Experience Team to optimize usage and value of DHC services
- Lead critical renewals conversations
- Meet and exceed renewal and expansion quotas
- Accurately forecast opportunities and utilize CRM to manage your portfolio
**What you'll need:**
- 3+ years of individual, quota-carrying account management experience, selling into provider organizations, health systems, or other healthcare focus markets
- Experience selling technology, data, analytics, or research solutions into small to mid-market healthcare environments
- Experience in account planning and collaborating with cross-functional teams
- Demonstrated track record of consistently achieving quota against net dollar retention or blended revenue goals
- Excellent interpersonal, communication, and relationship-building skills
- Strong negotiation, deal management, and closing skills for multi-year service contracts
- Strong work ethic, sound judgment, and a high level of professionalism, energy, and empathy
- Superior communication skills and proficiency crafting compelling narratives using MS Office tools
- A. or B.S. degree
**Compensation and Benefits:**
The salary range for this position is $64,000 – $96,000 per year, which represents the base pay the company reasonably and in good faith expects to pay for this role. Actual pay within this range will be determined based on factors such as relevant experience, skills, and qualifications.
Depending on the position, employees may also be eligible to participate in a company bonus or commission plan. All employees are eligible for a comprehensive benefits package, including medical, dental, and vision coverage, unlimited paid time off, and participation in the company’s 401(k) plan with employer contribution.
**Why we love Definitive, and why you will too!**
- Industry leading products
- Work hard, and have fun doing it
- Incredibly fast growth means limitless opportunity
- Flexible and dynamic culture
- Work alongside some of the most talented and dedicated teammates
- Definitive Cares, our community service group, gives all of us a chance to give back
- Competitive benefits package including great healthcare benefits and a 401(k) match
**What our Employees are saying about us on Glassdoor:**
“Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed.”
_-Business Development Manager_
“Great team. Amazing growth. Employees are treated very well.”
_-Research Analyst_
“I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there.”
_-Profile Analyst_
**_If you don’t fit all of these qualifications, but believe you’re still a great fit, feel free to apply and tell us why in your cover letter._**
_**If you are a California, Colorado, New York City or Washington resident and this role is a remote role, you can receive additional information about the compensation and benefits for this role, which we will provide upon request.**_
**_Definitive Hiring Philosophy_**
_Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status. If you’re interested in working in a fast growing, exciting working environment – we encourage you to apply!_
_**Privacy**_
_Your privacy is important to us. Please review our [**Candidate Privacy Notice**](https://www.definitivehc.com/candidate-privacy-policy) which tells you how we use and process your personal information._
_**Please note:** All communications regarding the hiring process at Definitive Healthcare will come directly from one of our corporate recruiters or coordinators using an @definitivehc.com email address. We do not advertise open roles on Facebook and will never request money transfers or ask candidates to purchase equipment with a promise of reimbursement. If you receive any suspicious communication, please contact [careers@definitivehc.com](mailto:careers@definitivehc.com) to verify your status in the application process._