Swedish Customer Service Agent(Chat/email) in Greece - Remote
你正在寻找一个对瑞典语的热爱和帮助他人发挥重要作用的角色吗？我们的客户目前在寻找瑞典语用户服务代理商，以通过聊天和电子邮件提供优秀的客户服务，从希腊任何地方远程工作！在这个机会中，你将有机会协助客户询问，有效地解决问题，并确保整体积极的经验。你将成为一种动态的国际团队的一部分，该团队重视沟通，同情感和解决问题的价值。责任 ·管理接入式聊天和电邮。·识别和评估客户需达到满意度。·通过开放和互动沟通建立信任关系。· 遵循通信程序，指南和政策。要求 · 熟悉瑞典语 (C1 - C2) · 英文非常好掌握 (B2 C1) · 好的 MS 办公室技能。·客户导向能力和适应/响应不同类型的人物。
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Looking for a role where your love for the Swedish language and helping others plays a major factor? Our client is currently looking for Swedish-Speaking Customer Service Agents to provide excellent customer care via chat and email, working remotely from anywhere within Greece!
In this opportunity, you will have the chance to assist customers with inquiries, resolve issues efficiently, and ensure a positive overall experience. You'll be part of a dynamic, international team that values communication, empathy, and problem-solving.
Responsibilities
- Manage incoming chat and emails.
- Identify and assess customers’ needs to achieve satisfaction.
- Build relations of trust through open and interactive communication.
- Follow communication procedures, guidelines, and policies.
Requirements
- Fluency in Swedish (C1 - C2)
- Very good command of English (B2 – C1)
- Good MS Office skills.
- Customer orientation and ability to adapt/respond to different types of characters.
Benefits
- Competitive Salary
- Monthly Bonuses
- Meal Vouchers
- Health care benefits and numerous other discounts
- Continuous Training and access to Educational Platforms
- Relocationpackage for candidates relocating from abroad, including travel expenses and initial accommodation
Originally posted on Himalayas