Danish Customer Advisor in Greece
你是个亲生或流利的丹麦人，喜欢帮助人们并梦想着地中海生活方式吗？我们正在寻找热情的丹麦语客户服务代理商来远程或现场加入我们的客户在希腊充满活力的国际团队。在这个角色中，你将成为友好的声音 （或者聊天/电子邮件专家）支持丹麦客户为科技，电子商务，汽车和娱乐领域领先的全球品牌。你的使命：快速解决查询，提供顶级服务，使每一个互动都变成积极的体验！责任 ·通过电话，电子邮件和流利地聊天处理客户查询 ·分析问题，咨询知识库或团队专家，提供准确有效的解决方案 ·建立强的客户关系并促进高满意度分数 ·与团队分享见解以帮助改善流程和服务要求 · 丹麦语 (C1-C2) · 英语语言熟练或接近本土水平 (B2) ·良好的计算机技能和技术精通 - 使用多屏幕，CRM 软件，MS Office 工具，快速打字以及有效地导航数字平台工作 - 一种积极，针对客户的思维 · 优秀的沟通，同情心和解决问题的技巧 · 不需要先前经验 - 该公司提供付费培训！收益 · 竞争性工资 （每月1300€~1500€）· 14个工资 （1节日奖金，四月和7月两次奖金）· 月薪表现奖金 ·医疗保健福利和其他许多折扣 ·持续培训和教育平台的访问 ·从国外迁移申请人的搬家包，包括旅行费用和初始住宿原先发布在喜马拉雅山。
查看英文原文
Are you a native or fluent Danishspeaker who loves helping people and dreams of a Mediterranean lifestyle? We're looking for enthusiastic Danish-Speaking Customer Service Agents to join our client's vibrant international team in Greece either remotely or on-site.
In this role, you'll be the friendly voice (or chat/email expert) supporting Danish customers for a leading global brand in tech, e-commerce, automotive, or entertainment. Your mission: resolve inquiries quickly, deliver top-notch service, and turn every interaction into a positive experience!
Responsibilities
- Handle customer queries via phone, email, and chat in fluent Danish
- Analyze issues, consult knowledge bases or team experts, and provide accurate, efficient solutions
- Build strong customer relationships and contribute to high satisfaction scores
- Share insights with the team to help improve processes and services
Requirements
- Native or near-native fluency in Danish (C1-C2)
- Solid English skills (B2)
- Good computer skills and tech-savviness - comfortable working with multiple screens, CRM software, MS Office tools, fast typing, and navigating digital platforms efficiently
- A positive, customer-focused mindset
- Excellent communication, empathy, and problem-solving skills
- No prior experience required - the company offers paid training!
Benefits
- Competitive Salary (1.300€ - 1500€ gross/per month)
- 14 Salaries (1 bonus salary provided in Christmas, and 1 bonus salary provided in two installments, April and July)
- Monthly performance bonuses
- Health care benefits and numerous other discounts
- Continuous training and access to educational platforms
- Relocation package for candidates relocating from abroad, including travel expenses and initial accommodation
Originally posted on Himalayas