SOFTSWISS数据分析师
Data Analyst for SOFTSWISS
SOFTSWISS是一家国际技术公司，为iGaming行业提供软件解决方案和专家服务。
自2009年以来，该公司构建了一个集成的技术生态系统，涵盖在线赌场、游戏聚合、体育博彩、联盟管理以及其他iGaming解决方案。如今，SOFTSWISS在国际上汇聚了超过2,200名员工，有超过1,500个品牌使用其软件。
职位概述
SOFTSWISS正在扩大其分析团队，现寻找一名数据分析师来支持合作伙伴和业务表现的分析工作。
该职位主要负责处理不同领域的各种分析请求，包括产品、留存、营销、获客以及合作伙伴项目的运营表现。
职责
- 分析合作伙伴项目中的关键业务和产品指标，包括转化率、留存率、收入、利润率、获客、玩家活动、群体分析以及其他绩效指标。
- 调查表现的变化和异常情况，并识别其潜在的根本原因。
- 分析表现变化是否由获客、留存、新或现有群体、利润率、玩家行为或其他因素驱动。
- 处理分析团队、运营经理和其他相关方的临时分析请求。
- 与现有的Tableau数据源和报告协作，查找并分析相关信息。
- 为重复性分析请求构建简单的Tableau报告和仪表盘。
- 将一次性分析转化为可重复使用的报告，以减少重复的手动请求。
- 在需要额外的数据提取或验证时，使用SQL和ClickHouse。
- 综合不同的指标和数据点，形成清晰、面向业务的结论。
- 向分析负责人和相关利益相关者展示发现和分析假设。
- 要求
- 3年以上数据分析师、产品分析师、业务分析师、运营分析师或类似分析岗位的工作经验。
- 在iGaming/赌博行业有实际工作经验，并了解其核心业务指标。
- 具备强大的分析思维能力，能够识别不同指标和业务驱动因素之间的关系。
- 熟悉产品和业务分析概念，包括漏斗、群体分析、留存率、转化率、获客、收入和生命周期指标。
- 有BI工具的实际操作经验，优先考虑Tableau。
- 能够独立工作，快速理解业务需求并提供有效分析支持。
查看英文原文
SOFTSWISS is an international technology company providing software solutions and expert services for the iGaming industry.
Since 2009, the company has built an integrated technology ecosystem covering online casino, game aggregation, sports betting, affiliate management, and other iGaming solutions. Today, SOFTSWISS brings together more than 2,200 employees internationally, with over 1,500 brands using its software.
Role overview
SOFTSWISS is expanding its Analytics team and is looking for a Data Analyst to support the analysis of partner and business performance.
The role is focused on handling a variety of analytical requests across different areas, including product, retention, marketing, acquisition, and operational performance of partner projects.
Responsibilities
- Analyse key business and product metrics across partner projects, including conversion, retention, revenue, margin, acquisition, player activity, cohorts, and other performance indicators.
- Investigate changes and anomalies in performance and identify their potential root causes.
- Analyse whether performance changes are driven by acquisition, retention, new or existing cohorts, margin, player behaviour, or other factors.
- Handle ad-hoc analytical requests from the Analytics team, operational managers, and other stakeholders.
- Work with existing Tableau data sources and reports to find and analyse relevant information.
- Build simple Tableau reports and dashboards for recurring analytical requests.
- Turn one-off analyses into reusable reporting where it can reduce repetitive manual requests.
- Work with SQL and ClickHouse when additional data extraction or validation is required.
- Combine different metrics and data points to form clear, business-oriented conclusions.
- Present findings and analytical hypotheses to the Head of Analytics and relevant stakeholders.
Requirements
- 3+ years of experience as a Data Analyst, Product Analyst, Business Analyst, Operations Analyst, or in a similar analytical role.
- Practical experience in the iGaming / gambling industry and understanding of its core business metrics.
- Strong analytical thinking and the ability to identify relationships between different metrics and business drivers.
- Good understanding of product and business analytics concepts, including funnels, cohorts, retention, conversion, acquisition, revenue, and lifecycle metrics.
- Hands-on experience with BI tools, preferably Tableau.
- Ability to independently investigate a business problem, identify relevant data, test hypotheses, and provide clear conclusions.
- Working knowledge of SQL and the ability to read, adapt, and write analytical queries when needed.
- Ability to manage multiple smaller ad-hoc requests and switch efficiently between different analytical topics.
- Ability to communicate analytical findings clearly to non-technical stakeholders.
Company offers
- Private health insurance.
- Sports benefits.
- Comprehensive Mental Health Program.
- Language learning support.
- Paid time off.
- Maternity leave support.
- Performance-based bonuses.
- Referral program rewards.
- Professional development opportunities, internal workshops, and participation in conferences and corporate events.
- An international team and the opportunity to work with large-scale iGaming products and data.
Originally posted on Himalayas