变更管理专员 III
Change Management Specialist III
职位描述:
关于该职位:
变革的成功取决于执行变革的人。作为我们的高级变革管理专家,您将在机构范围内领导变革管理的实施。您将应用并维护我们的变革管理框架和工具包,使各部门在组织变革中能够清晰且一致地推进。您还将为组织内各层级的领导者提供支持,使其在其负责领域内更好地引领变革。
您将负责的工作:
塑造我们的变革策略和框架
- 支持并协助维护与战略对齐部门优先事项一致的企业变革管理策略
- 建立并维护夜莺教育集团的变革管理框架和工具包,融入活跃项目中的最佳实践和经验教训
- 将既定的方法论(例如 Prosci ADKAR、Kotter)应用于夜莺教育的文化和结构中,并根据需要提出调整建议
推动变革行动
- 领导机构项目的变革管理,为每个项目的设计和执行制定定制化的计划,考虑其范围和风险
- 评估受影响区域的变革相关风险和抵触情绪,并推荐缓解方法
- 对受影响职能进行变革影响和准备度评估
- 与跨职能团队(包括项目管理办公室、运营卓越团队等)合作,支持结构化、有序的发布
- 领导实施后回顾,通过有针对性的行动计划解决采用差距
- 在能力允许的情况下,为单一职能或较小的跨职能项目提供变革管理支持
在组织内建立能力
- 为职能负责人提供变革管理原则、工具和实践的支持
- 通过持续的辅导和技能提升,支持企业范围内的变革管理能力建设
数据、报告与利益相关者对齐
- 定期向管理层和运营委员会报告变革采用进展、利益相关者情绪和准备度状态
- 为正在进行的项目建立并维护利益相关者地图和情绪跟踪仪表盘
- 制作变革沟通材料,包括高管更新、负责人工具包和常见问题解答,确保利益相关者在每个项目期间得到及时的信息
您具备的条件:
- 商业、组织发展、人力资源、传播、公共管理或相关领域的学士学位;硕士优先
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About the Role:
Change is only as successful as the people who adopt it. As our Specialist III, Change Management, you'll lead change management execution across the institution. You'll apply and maintain our change management framework and toolkit so departments can move through organizational change with clarity and consistency. You'll also equip leaders across the organization to lead change well within their own areas.
What You'll Do:
Shape our change strategy and framework
- Support and help maintain the enterprise change management strategy, in alignment with Strategic Alignment's priorities
- Build and maintain Nightingale Education Group's change management framework and toolkit, incorporating best practices and lessons learned from active initiatives
- Apply established methodologies (e.g., Prosci ADKAR, Kotter) to Nightingale's culture and structure, recommending adjustments as needed
Lead change in action
- Lead change management efforts for institutional initiatives, designing and executing plans tailored to each initiative's scope and risk
- Assess change-related risks and resistance across affected areas and recommend mitigation approaches
- Conduct change impact and readiness assessments across affected functions
- Partner with cross-functional teams, including PMO, Operational Excellence, and others as needed, to support structured, well-sequenced launches
- Lead post-implementation reviews and drive closure of adoption gaps through targeted action plans
- Provide change management support for single-function or smaller cross-functional initiatives as capacity allows
Build capability across the organization
- Equip Functional Leaders with change management principles, tools, and practices
- Support change management capability building across the enterprise through an ongoing cadence of coaching and skill-building
Data, Reporting & Stakeholder Alignment
- Report on change adoption progress, stakeholder sentiment, and readiness status to leadership and Ops Council on a regular cadence
- Build and maintain stakeholder maps and sentiment-tracking dashboards for active initiatives
- Develop change communication materials, including executive updates, leader toolkits, and FAQs, to keep stakeholders informed through each initiative
What You Bring:
- Bachelor's degree in Business, Organizational Development, Human Resources, Communications, Public Administration, or a related discipline; Master's preferred
- 4 to 6 years of experience in change management, organizational development, or a related discipline, leading change for complex, multi-stakeholder initiatives
- Working knowledge of a structured change management methodology (e.g., Prosci ADKAR, Kotter); Prosci Certified Change Practitioner or CCMP required, or equivalent recognized certification
- Strong communication and facilitation skills, with demonstrated ability to craft clear messaging and engage stakeholders across levels
- Solid analytical skills, able to translate adoption data and readiness metrics into actionable recommendations
- Experience in higher education or another highly regulated, multi-stakeholder environment is preferred
How Success Is Measured
- Change Adoption Rate: the share of institutional initiatives that reach target adoption within the defined timeframe.
- Department Leader Readiness & Enablement: the share of Department Leaders demonstrating change management capability.
- Stakeholder Sentiment: the trend in readiness and sentiment scores across tracked initiatives.
- Framework Utilization: the share of enterprise initiatives using our standardized change management framework.
Why Join Us
We're a mission-driven education organization, and we work as a community. We value growth, openness, accountability, and belonging. In this role, you'll help departments change well so that our employees and students can keep moving forward. If you learn from setbacks, share information openly, and want to help build a place where people belong, we'd love to meet you.
Budgeted Hiring Range
$86,000—$95,000 USD
All new hires are required to attend New Collaborator Orientation (NCO) in Salt Lake City, Utah. The College will cover travel, lodging, and other accommodations.
Nightingale’s commitment to diversity and inclusion is reflected both in our learners and collaborators because we believe the best outcomes for learners from underserved and diverse populations are achieved through collaborators with similar backgrounds and cultures. Nightingale Education Group is an equal opportunity employer.
Our Mission (not just words on the wall, we live it, love it, and daily contribute to it): With the primary focus on higher learning in healthcare professions, Nightingale Education Group contributes to elevating education, health, and employment systems through facilitation of academic achievement, personal growth, and professional development of its learners, alumni, and collaborators, while serving diverse communities.
At Nightingale Education Group, our Innovative Education model helps transform rural health landscapes through our blended-distance learning platform. Every person involved with Nightingale Education Group helps to change the lives of our learners, our communities, and ultimately the world by adding to the quality of healthcare. We are proud to have graduated nearly 5,000 nurses serving communities in need. We are serious about our outcomes and have a little bit of fun getting there.
The professional and personal development of our learners and our collaborators is our company’s foundation. Not only do we develop strategies that promote a positive work-life integration, but we also create an environment that invites you to become an expert in your field, be it through higher education or professional development. Put simply, we elevate employment, elevate health, and elevate education. We’re so happy that you’ve found us!
Employment is contingent upon successful completion of a background check and drug screen.