社交媒体内容专员 - 全天候远程办公（美国）
Social Media Content Specialist - Overnight Remote US-Based
职位描述：
ICUC在过去20多年里一直是全球社交媒体解决方案的领导者。截至目前，ICUC团队成员超过350人，分布在35多个国家，覆盖50种语言，全天候运作。在变化是唯一常数的环境中，我们在品牌和受众之间建立共同点，跨越社区和社交媒体。我们以独特的文化为动力，这种文化建立在精英制度之上，我们带来热情、专业知识和必要的平衡，以保持我们为自己设定的路线：成为最好的，我们雇佣最好的。你准备好成为ICUC团队的一员了吗？
如果你喜欢社交媒体，对写作充满热情，并且知道如何在线与人建立联系，我们很期待收到你的简历。
我们一直在寻找有才华的人加入我们的团队。
我们正在寻找能够灵活安排以下工作时间的团队成员：
- 夜班：北美中部时间凌晨12点–早上8点
以及
·
日班：北美中部时间早上8点–下午4点
或者
·
晚班：北美中部时间下午4点–凌晨12点
请注意，该职位需要轮值夜班，同时还需要轮值日班或晚班。该职位需要灵活的工作时间，包括晚上和周末。
你将负责：
· 使用客户的独特品牌语气，在客户的社会渠道上进行评论审核和回复。
· 撰写有深度、吸引人的内容，激发对话并提高参与度。
· 确保在线社区安全、尊重，并符合客户指南。
· 在需要时将问题、见解或趋势上报给内部团队。
· 真正成为我们客户品牌的延伸——理解他们的策略、语气和受众。
你将带来的：
· 英语书面沟通能力强（拼写、语法、清晰度），具备较强的文化意识
· 有管理社交媒体平台的经验，特别是评论管理和互动
· 能够为品牌撰写内容，并根据不同受众调整语气
· 熟悉所有主要社交媒体平台，如Facebook（根据客户需求可能需要使用账户）
· 能够处理各种内容主题（例如科技、零售、食品、酒店、旅游、健康、制药）
· 强大的组织能力、可靠性和优秀的客户服务意识
· 有可靠的高速互联网接入，适合远程工作
为什么与我们合作：
· 从第一天起即可100%远程办公，并且一直如此。
· 加入一个
查看英文原文
Job Description:
ICUC has been the global leader in Social Media solutions for over 20 years. To date, the ICUC team consists of over 350 people, in over 35 countries, covering 50 languages around the clock. In an environment where the only constant is change, we create common ground between brands and audiences across communities and social media. Fueled by a unique culture built in and around meritocracy, we bring the passion, the know-how and the balance necessary to maintain the charted course we set for ourselves: to be the best, we employ the best. Are you ready to be part of the ICUC team?
If you enjoy social media, have a passion for writing, and know how to connect with people online, we’d love to hear from you.
We’re always looking for talented individuals to join our team.
We're looking for team members who are available to work a mix of the following shifts:
- Overnights:12AM–8AM North American Central Time
AND
·
Days: 8AM–4PM North American Central Time
OR
·
Evenings: 4PM–12AM North American Central Time
Please note that the overnight shift is required for this role, as well as either the day or evening shift. This role requires flexibility to work a variety of shifts, including evenings and weekends.
What You’ll Be Doing:
· Moderating and responding to comments across our clients' social channels using their unique brand voice.
· Writing thoughtful, engaging content to spark conversations and drive engagement.
· Ensuring online communities are safe, respectful, and aligned with client guidelines.
· Escalating issues, insights, or trends to the internal team when needed.
· Becoming a true extension of our clients’ brands - understanding their strategy, tone, and audience.
What You Bring to the Table:
· Strong written communication skills (spelling, grammar, clarity) in English with strong cultural awareness
· Experience managing social platforms, specifically moderating and engaging
· Ability to write for brands and adapt tone for different audiences
· Familiarity with all major social platforms such as Facebook (account use may be required depending on client needs)
· Ability to engage with a variety of content topics (e.g., tech, retail, food, hospitality, tourism, health, pharma)
· Strong organizational skills, reliability, and excellent customer service instincts
· Access to reliable, high-speed internet suitable for remote work
Why Work With Us:
· 100% remote from day one - and always will be.
· Be part of a creative, supportive, and fast-moving team.
· Work with exciting global brands.
· Contribute to a people-first culture that values authenticity and inclusion.
Additional Information
Vacancy: Is this posting for the purposes of filling an existing vacancy? [Y/N]
The hourly pay range for this position is $14.42 - $17.13 USD. Actual hourly pay within the hourly range will be based on a variety of factors including location, relevant experience, knowledge, and skills.
From a benefits standpoint, U.S Content Specialists receive sick and safe time, flexible time off (paid time off like vacation), and a range of benefits (medical, dental, vision, etc.). In regard to eligibility, U.S employees need to work a minimum of 21 hours per week or more for benefits and flexible time off.
AI Disclosure: [dentsu] utilizes artificial intelligence tools as part of its recruitment process, as during the sourcing and screening stages. All other parts of the dentsu application and hiring processes do not utilize artificial intelligence tools.
Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex, sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.
To begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis.
Location:
USA – Remote – Michigan – Eastern TimeBrand:
IcucTime Type:
Full timeContract Type:
Permanent
Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.
Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to by clicking on the link to let us know the nature of your accommodation request and your contact information. We are here to support you.
Originally posted on Himalayas