URGENT HIRING: Home Care Training Coordinator • Admin
紧急招聘：家庭护理培训协调员 建立构建我们的 VA 的教练。你设计的每个模块和你所教练的每一个队伍都将一个新的虚拟助手变成一种自信，插件和游戏的家用护理专业人员。在 OLIVIA,培训是我们区别，这个角色是它核心。你不仅是教学。你正在塑造标准。全职。远程。美国美元利率。独立承包商。响应时间：我们仔细审查每项申请，并会在24-48小时内更新你的状态。关于 OILIVIA OLIVIA 专业解决方案列车和安置高资格的菲律宾虚拟助理与美国家务机构。我们为全国家庭护理机构客户提供服务，并以训练有素的虚拟安排人员，虚拟护理员招聘人员和虚拟管理助手来支持他们。我们的培训计划是我们不同之处：我们不仅将 VA 配置到职业单位中，还使其成为最优秀的家庭护理专业人士。我们相信同情问责，这意味着高标准与同情心，一致性和关怀相应。关于角色这个角色对于已经成功的家务安排者，工作人员协调员或时间表经理的人来说非常理想，并且热衷于帮助他人取得成功。你将领导新和现有虚拟助理的培训计划，主要关注家庭护理安排运营，护理人员员工，客户安排和规划软件平台。你在现实世界中经验将弥合理论与执行之间的差距。你会做什么？促进 OLIVIA 核心课程和基于 WellSky 的普遍规划师认证中的真实实培训，包括安装 bootcamp,让每个新的队伍都在客户配置之前准备好。协调对规划者，招聘人员和家庭护理支持 VAs 的角色特定轨道，并为需要额外支持的 VA 提供一对一个辅导。维护和改进现有培训资产 （模块甲板，Taglish 叙述脚本，知识检查和评估）并根据客户反，平台更新和行业变化构建新的模块。与服务体验协调员合作将不断复发的客户问题转换为课程改善。保持所有内容最新 HIPAA,家庭保健合规和平台最佳实践。从客户反？? ,审计和绩效评价中识别 VA 技能差距，然后设计针对性补救计划或课程更新。
查看英文原文
🌟 URGENT HIRING: HOME CARE TRAINING COORDINATOR
Build the trainers who build our VAs.
Every module you design and every cohort you coach turns a new virtual assistant into a confident, plug-and-play home care professional. At OLIVIA, training is our differentiation, and this role sits at the heart of it. You are not just teaching. You are shaping the standard.
⏰ Full-Time | Remote
💰 US Dollar Rate | Independent Contractor
📩 Response time: We review every application carefully and will update you on your status within 24-48 hours.
ABOUT OLIVIA
OLIVIA Professional Solutions trains and places highly qualified Filipino virtual assistants with US home care agencies. We serve home care agency clients across the country, supporting them with trained virtual schedulers, virtual caregiver recruiters, and virtual admin assistants. Our training programs are the foundation of our difference: we don't just place VAs, we develop them into best-in-class home care professionals. We believe in compassionate accountability, which means high standards delivered with empathy, consistency, and care.
ABOUT THE ROLE
This role is ideal for someone who has succeeded as a Home Care Scheduler, Staffing Coordinator, or Scheduling Manager and is passionate about helping others succeed. You will lead training programs for new and existing virtual assistants, with a primary focus on home care scheduling operations, caregiver staffing, client scheduling, and scheduling software platforms. Your real-world experience will bridge the gap between theory and execution.
WHAT YOU WILL DO
Facilitate live virtual training across OLIVIA's core curricula and the WellSky-focused universal scheduler certification, including onboarding bootcamps that get every new cohort ready before client placement. Coordinate role-specific tracks for schedulers, recruiters, and home care admin support VAs, and deliver one-on-one coaching for VAs who need extra support. Maintain and improve existing training assets (module decks, Taglish narration scripts, knowledge checks, and assessments) and build new modules in response to client feedback, platform updates, and industry shifts. Partner with the Service Experience Coordinator to translate recurring client issues into curriculum improvements. Keep all content current on HIPAA, home care compliance, and platform best practices. Identify VA skill gaps from client feedback, audits, and performance reviews, then design targeted remediation plans or curriculum updates. Maintain individual VA training records, certifications, and continuing education tracking, and celebrate the wins. Run a centralized, clearly versioned training library, and track completion, assessment, and certification metrics across the workforce. Report weekly to the Training & Development Manager and Director of Operations on training operations and program effectiveness, tied to VA performance and client retention.
PLATFORM EXPERIENCE (at least one major home care platform)
WellSky, AxisCare, ClearCare, or HHAeXchange.
WHAT WE ARE LOOKING FOR
Previous experience as a Lead Scheduler, Staffing Coordinator, Scheduling Manager, or Workforce Coordinator in the home care industry. Prior experience creating SOPs, training materials, or instructional content. Experience training, mentoring, coaching, or onboarding team members. Strong organizational and documentation skills. Comfort facilitating virtual training sessions via Zoom or Google Meet. Tagalog and English bilingual communication skills. Experience working with remote teams or virtual assistants. Knowledge of HIPAA and home care compliance requirements.
WHY OLIVIA
Shape the training engine of one of the fastest-growing home care VA staffing companies in the US. Enjoy a direct line to leadership and a real seat at the table for strategic decisions about VA development. Grow along career pathways into senior leadership, instructional design, or operations management. Earn competitive compensation, performance bonuses, and meaningful professional development. Join a team culture rooted in compassionate accountability, learning, and long-term growth.
MINIMUM SYSTEM REQUIREMENTS
Computer
📌 Operating System:Windows 10 / Windows 11 or latest macOS.
📌 CPU:Windows: Intel i5 (8th Gen+) or AMD Ryzen 5+; Apple/MacBook: Intel i5+ or Apple M1 chip or newer (M2, M3, etc.).
📌 Memory:8 GB+ (16 GB ideal for multitasking).
📌 Storage:256 GB SSD/HDD.
Internet, Primary Connection
📌 Download and Upload:Minimum 85 Mbps each, verified via live speed test at the IT System Check.
📌 Type: DSL or Fiber.
📌 Ownership:home-owned/in-house DSL, Fiber, or Cable.
📌 Recommended Plan: at least 150 Mbps advertised, since Philippine ISP plans often deliver below the advertised rate, so this margin reliably clears the 85 Mbps minimum.
📌 Connection:Wired (Ethernet) recommended for the check; WiFi is acceptable if it meets the threshold at test time.
Internet, Backup Connection
📌Download and Upload:Minimum 50 Mbps each, verified via live speed test.
📌 Recommended Plan: at least 100 Mbps advertised (e.g., LTE pocket WiFi or hotspot) to reliably clear the 50 Mbps minimum.
📌 Acceptable Options: home WiFi from major providers (e.g., Smart, Globe), a strong 5G/LTE data hotspot (prepaid or postpaid) via a mobile phone, or an LTE antenna-type router.
Backup Power
📌 Acceptable Sources:gas or diesel generator; high-powered inverter (at least 300 watts, laptops only); or a heavy-duty power bank (minimum 120,000 mAh, laptops only).
📌 Duration:must power both computer and internet for 8 to 9 hours to cover a full shift during outages.
Peripherals and Workspace
📌 Headset & Microphone:USB noise-cancelling set (e.g., Logitech H390 or equivalent).
📌 Camera: 720p minimum, 1080p recommended for Zoom/Google Meet. A quiet, well-lit workspace with no heavy background noise.
READY TO JOIN US?
Fill out the quick application form and attach your resume. Your next chapter with OLIVIA starts here.
Originally posted on Himalayas