实施经理
Implementation Manager
Parachute Health 正在通过作为医疗设备和用品的领先数字订购平台，重塑后急性护理。我们连接主要的医疗系统、医保计划和供应商，帮助患者在家获得救命的产品。自推出以来，我们已连接了 300,000+ 临床医生和 3,000+ 供应商地点，覆盖所有 50 个州，并帮助了 15M+ 患者。最初作为 DME 电子处方工具，现已发展为家庭医疗设备的首选订单管理平台。
加入我们的团队，为患者护理带来改变。
#### **你将负责**
**项目管理与数字化转型**
- 领导将医疗设备和用品的 HME 提供商顺利接入 Parachute 平台的全流程项目管理，确保平稳过渡并满足关键时间线。与 HME 提供商领导合作，推动整个市场上的数字化订购快速成长，采用咨询方式根据每个客户的目标和运营需求定制体验。
- 将具体项目任务委派给实施助理，以加快实施时间表。监督并管理这些专家，确保任务准确且按时完成，并根据需要调整资源以保持项目进展。
**战略激活**
- 实施我们创新的产品功能套件（AI 入院、文件及签名请求等），使 Parachute 平台成为患者需求的数字指挥中心。与 HME 提供商和内部合作伙伴（销售与客户成功团队）紧密合作，优化激活策略并简化平台采用流程，协调里程碑、设定目标并跟踪绩效指标，以确保成功结果。
**数据报告与分析**
- 运用你的咨询技能，开发、解读并呈现可操作的见解，指导合作关系向前发展。跨职能协作解决 HME 提供商的机会和挑战，利用数据支持决策并提升我们合作关系的价值。
**流程改进与优化**
- 识别、设计并执行流程改进，以提高入职和转型效率。应用项目管理原则实施最佳实践，减少摩擦点，提高 HME 提供商入职流程中的运营效率。
**新产品发布咨询**
- 与客户合作，介绍我们简单、以用户为中心的新产品。
查看英文原文
Parachute Health is transforming post-acute care as the leading digital ordering platform for medical equipment and supplies. We connect major health systems, health plans, and suppliers to help patients get the life-saving products they need at home. Since launching, we've connected 300,000+ clinicians and 3,000+ supplier locations across all 50 states and helped 15M+ patients. What started as a DME ePrescribing tool has become the order management platform of choice for home medical equipment.
Join our team and make a difference in patient care.
#### **What You’ll Do**
**Project Management & Digital Transformations**
- Lead end-to-end project management for onboarding HME Providers of medical equipment and supplies to the Parachute Platform, ensuring smooth transitions and meeting critical timelines. Partner with HME Provider leaders to drive rapid growth of Digital Ordering across the marketplace, applying a consultative approach to tailor the experience to each customer's goals and operational needs.
- Delegate specific project tasks to Implementation Associate to support a faster implementation timeline. Oversee and project-manage these specialists, ensuring tasks are completed accurately and on schedule, and adjusting resources as needed to maintain project momentum.
**Strategic Activations**
- Implement our innovative suite of product features (AI Intake, Documentation & Signature requests, etc) making Parachute Platform a digital command center for patient needs. Work closely with HME Providers and internal partners (Sales & Customer Success) to optimize activation strategies and streamline platform adoption, coordinating milestones, setting objectives, and tracking performance metrics to ensure successful outcomes.
**Data Reporting & Analysis**
- Leverage your consulting skills to develop, interpret, and present actionable insights that guide partnerships forward. Collaborate cross-functionally to address HME Provider opportunities and challenges, using data to support decision-making and enhance the value of our partnerships.
**Process Improvement & Optimization**
- Identify, design, and execute process improvements to enhance onboarding and transformation efficiency. Apply project management principles to implement best practices, reduce friction points, and increase operational effectiveness within the HME Provider onboarding journey.
**New Product Launch Consulting**
- Collaborate with customers to introduce our simple, user-centric experiences and support new product launches. Act as a consultant to communicate product benefits and gather feedback, providing critical insights to the Product team to refine our offerings.
**Partner Training & Enablement**
- Lead customized demos and training sessions to equip partners with a comprehensive understanding of the Parachute Platform. Utilize change management techniques to support end users throughout the training process, ensuring they feel confident and empowered.
**Technical Integrations & Interoperability**
- Develop deep expertise in Parachute Platform interoperability and consult on API integration best practices to enhance seamless connections with our supplier partners’ systems. Guide customers through technical implementations, facilitating efficient integration and scalability.
#### **Requirements**
- Passionate about improving patient outcomes & operational efficiencies through digital transformation in a traditionally manual (fax & paper) industry.
- Process-oriented with experience developing and executing transformation roadmaps.
- Strong analytical thinker who leverages data to solve problems and drive decisions.
- Proactive, adaptable, and solutions-focused self-starter.
- Experienced in leading cross-functional projects, especially involving technology adoption or process modernization.
- Consultative and customer-centric mindset, with the ability to communicate complex ideas clearly.
- Excited by AI and digital tools as levers for systemic improvement.
#### **More About You**
- 3+ years of experience in consulting, digital transformation, or project-based work in healthcare or health tech.
- Proven experience implementing or managing healthcare or SaaS platforms.
- Exposure to AI solutions, digital workflow automation, or system interoperability is a strong plus.
- Comfortable with tools such as Excel (advanced), Tableau, HubSpot, JIRA; experience with API integrations is a plus.
- Thrives in fast-paced, evolving environments and is able to quickly come up to speed on technical topics.
#### **Benefits**
- Medical, Dental, and Vision Coverage: Comprehensive plans with options for low-to-no-cost premiums.
- Employer HSA Contribution: Company-funded contributions to your Health Savings Account.
- 401(k) Retirement Plan
- Equity Incentive Plan
- Annual Company-Wide Bonus: Opportunity for up to 15% bonus based on company performance.
- Remote-First Culture: We are remote-first with a dedicated NYC office and reimbursement options for co-working spaces.
- Flexible Vacation Policy
- Summer Fridays: 5 additional Fridays off during the summer (separate from PTO).
- Home Office and Wellness Stipend
- Monthly Internet Stipend
- Annual Learning and Development Stipend
#### **Base Salary (based on level and experience)**
$75k-$105k
_California job applicants may access the Notice of Collection of Personal Information and Privacy Policy with information and rights required by the California Privacy Rights Act (CPRA) the link [here](https://www.parachutehealth.com/cpra)._
_We are proud to be an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances._
**_This role is not eligible for employer visa sponsorship. Applicants must be legally authorized to work in the United States at the time of application and for the duration of employment. The Company does not sponsor employment authorization for this position._**