Salesforce 技术架构师（PST 覆盖，合同制）
Salesforce Technical Architect (PST Coverage, Contract)
地点 - 加拿大、美国或拉美地区（需覆盖PST时区，可位于大西洋、东部或中部时区）
我们正在寻找一位技术能力出众的架构师，负责在基于并扩展了托管包的复杂Salesforce实施中提供实战技术领导。该职位以交付为导向，嵌入在客户团队中，负责确保架构完整性、系统性能和长期可扩展性。
有旅游或交通行业经验者优先。
这是一次为期2个月的初步合作，可能有后续延长。
主要职责
架构所有权与交付执行
- 作为客户团队的主要技术负责人，负责Salesforce、集成、托管包和支持服务的端到端架构。
- 将详细业务和运营需求转化为可扩展、高性能的技术解决方案。
- 生成并维护技术架构文档，包括顺序图、集成模式、数据模型和平台配置标准。
- 为开发、配置和系统设计提供实战指导；解决工程团队的障碍，并确保技术决策符合既定架构。
- 支持托管包的扩展和优化，包括升级计划、兼容性评估、依赖管理及变更影响分析。
质量、性能与平台治理
- 确保解决方案符合企业级安全、可扩展性和可靠性的标准。
- 进行架构评审、代码评审和现有实现的评估。
- 监控系统性能，识别瓶颈，并与工程团队合作进行修复和优化。
- 维护客户的架构治理，确保变更遵循既定流程，不引入技术债务。
协作与客户参与
- 与产品负责人、交付经理和客户利益相关者紧密合作，确保技术决策与运营目标一致。
- 主导技术研讨会，验证需求、优化解决方案并指导实施团队。
- 为在该项目上工作的开发人员和管理员提供技术指导。
- 作为复杂技术挑战、集成问题和平台限制的最终解决人。
创新与持续改进
- 识别改进系统设计的机会，简化流程，提升效率。
查看英文原文
LOCATION - Canada or US or LatAm (PST coverage, can be in Atlantic, Eastern, or Central Time Zone)
We are seeking a highly skilled Technical Architect to provide hands-on technical leadership across a complex Salesforce implementation built on and extended through managed packages. This role is fully delivery-focused and embedded within the account, responsible for ensuring architectural integrity, system performance, and long-term scalability.
Experience within the travel or transportation sectors is strongly preferred.
This is a 2-month initial engagement with possible extension.
Key Responsibilities
Architecture Ownership and Delivery Execution
- Serve as the primary technical authority for the account, owning end-to-end architecture across Salesforce, integrations, managed packages, and supporting services.
- Translate detailed business and operational requirements into scalable, performant technical solutions.
- Produce and maintain technical architecture artefacts including sequence diagrams, integration patterns, data models, and platform configuration standards.
- Provide hands-on guidance across development, configuration, and system design; unblock engineering teams and ensure technical decisions align with established architecture.
- Support the extension and optimisation of managed packages, including upgrade planning, compatibility assessments, dependency management, and change-impact analysis.
Quality, Performance, and Platform Governance
- Ensure the solution meets enterprise standards for security, scalability, and reliability.
- Conduct architecture reviews, code reviews, and assessments of existing implementations.
- Monitor system performance, identify bottlenecks, and work with engineering teams on remediation and optimisation.
- Maintain architectural governance for the account, ensuring changes follow agreed processes and do not introduce technical debt.
Collaboration and Customer Engagement
- Work closely with product owners, delivery managers, and customer stakeholders to align technical decisions with operational goals.
- Lead technical workshops to validate requirements, refine solution approaches, and guide implementation teams.
- Provide technical mentorship to developers and admins working on the account.
- Act as the escalation point for complex technical challenges, integration issues, and platform constraints.
Innovation and Continuous Improvement
- Identify opportunities to improve system design, simplify processes, and enhance resilience.
- Advise on future platform evolution, including managed package extensions, integration enhancements, and data strategy.
- Contribute reusable patterns, documentation, and best practices to improve delivery effectiveness across the team.
Skills, Knowledge and Expertise
Requirements
- Proven experience in a hands-on Salesforce Technical Architect or Senior Technical Lead role. Previous experience as a developer is required.
- Strong expertise working with and extending Salesforce managed packages, including understanding of packaging constraints, licensing, upgrade paths, and extension patterns.
- Deep practical experience with integrations, APIs, data modelling, security, and platform limits.
- Significant background in complex delivery environments, ideally in industries with operational complexity such as travel, transportation, or hospitality.
- Ability to lead technical workshops and collaborate effectively with engineering teams, product teams, and client stakeholders.
- Strong verbal and written communication skills, with the ability to explain complex technical topics clearly.
- Minimum five years working in Salesforce delivery for an SI, ISV, PDO, or within a large multi-cloud Salesforce programme.
Desirable
- Salesforce architect-level certifications (Application Architect, System Architect, or related).
- Platform Developer I or II
- Experience guiding teams through large upgrade cycles or refactoring initiatives.
- Prior involvement in travel-industry booking, inventory, itinerary, or operations systems.
- Leadership experience within delivery teams.
Originally posted on Himalayas