持牌交易员
Licensed Trader
关于该职位：
IntelligentInvesting Securities Inc.（前身为MogoTrade），Orion的子公司，是一家在多伦多证券交易所（TSX）和纳斯达克（NASDAQ）上市的金融科技公司，专注于构建财富管理、支付和资本配置领域的创新金融基础设施。
我们正在寻找一名持牌交易员加入IntelligentInvesting团队，在交易与运营职能中发挥关键作用。该职位将直接向首席合规官和最终指定人员（UDP）汇报，与合规和运营紧密合作，以支持我们不断扩大的客户群。
该职位适合对提供卓越客户体验充满热情，并对投资和金融科技领域的发展感兴趣的人士。作为持牌交易员，你将在为会员提供优质服务的同时，确保交易请求准确、高效地处理，并符合监管要求。
该职位基础薪资：60,000 - 75,000美元
你将负责：
- 接收IntelligentInvesting Securities Inc.会员通过我们的应用提交的股票、ETF及其他投资产品的买入/卖出订单，并撰写交易单
- 确认已提供足够的信息以处理交易
- 确保会员订单正确标记并按指示执行
- 通过电话、邮件和聊天为会员提供客户服务
- 确认会员身份以确保指令可以执行
- 处理会员关于自愿重组的指令
- 输入会员关于注册账户受益人变更的指令
- 完成内部账户转账以及与其他机构之间的证券转入/转出
- 检查和调查买入/卖出订单，并向会员反馈
- 确保正确的结算和交割，必要时上报任何差异
- 维护交易的准确每日记录
- 与我们的托管人进行每日对账
你将具备：
- 在银行或投资行业从事客户服务的经验，有支持基于应用的产品经验者优先
- 完成加拿大证券课程（CSC）和行为规范手册（CPH）
- 在作为全职员工的经纪商公司工作期间，完成CIRO规定的30天培训计划
- 极强的细节关注度
- 能够同时处理多项任务并灵活调整优先级
- 丰富的客户问题解决经验
查看英文原文
About the Role:
IntelligentInvesting Securities Inc. (formerly MogoTrade), a subsidiary of Orion, is a dual-listed fintech company (TSX/NASDAQ) focused on building innovative financial infrastructure across wealth management, payments, and capital allocation.
We are seeking a Licensed Trader to join our IntelligentInvesting team and play a key role within our Trading and Operations function. In this role, you will report directly to the Chief Compliance Officer and Ultimate Designated Person (UDP), working closely with both Compliance and Operations to support our expanding client base.
This position is ideal for someone passionate about delivering exceptional client experiences and interested in the evolving world of investments and fintech. As a Licensed Trader, you will be instrumental in providing outstanding service to our members while ensuring trade requests are processed accurately, efficiently, and in accordance with regulatory requirements.
Base Salary for this role: $60,000 - $75,000
What You’ll Do:
- Take IntelligentInvesting Securities Inc. member’s buy/ sell orders, made through our app, for stocks, ETFs and other investment products, and write trade tickets
- Verify sufficient information has been provided in order to process a trade
- Ensure member orders are tagged correctly and executed as per instructions
- Provide customer service to our members on the phone, through email, and chat
- Confirm member identity in order to ensure instructions can be executed
- Process member instructions with regard to voluntary re-orgs
- Input member instructions with regard to changes in registered account beneficiaries
- Complete internal account transfers and transfers in/out of securities from/to external institutions
- Check and investigate buy/ sell orders and report back to members
- Ensure proper settlement and delivery, escalating any discrepancies as required
- Maintain accurate daily records of trades
- Perform daily reconciliations with our Custodian
What You’ll Bring:
- Background in customer service in the Banking or Investment industry, experience supporting an app based product would be a bonus
- Completion of the Canadian Securities Course (CSC) and Conduct Practices Handbook (CPH)
- Completion of the 30-day training program as defined by CIRO while employed with a Dealer Member firm on a full-time basis
- Excellent attention to detail
- Ability to multitask and reprioritize on the fly
- Solid experience resolving customer situations
- Must be bilingual (English/French)
Originally posted on Himalayas