双语BDC代表（EN/FR）
Bilingual BDC Representative (EN/FR)
如果你是受结果驱动的，在快速发展的环境中壮成长的，并且喜欢将对话转化为机会，这是你加入 Optimy.ai 团队的机会。Optimy.AI 是一个已知电子商务解决方案，帮助汽车经销商提供个性化的高质量的客户体验在线。随着我们继续扩大我们的汽车部门，我们正在寻找一个以销售为中心的 BDC 代表来管理和转换大量进出的潜在客户。在这个角色中，你将与 Optimy.ai 的 AI 培养技术一起工作，在自动化停止时吸引客户并应用一个人为驱动销售的方式来确保销售和服务团队获得合格约会。你将通过持续转换领先者到预订约会，同时保持强大的客户体验发挥关键作用。角色和责任 · 对电话，短信，电子邮件以及交谈进行高量进出通信管理。· 通过 Optimy .ai 平台监控和参与领先者，进入人工智能工具停留的地方处理反对意见和安全约会。· 符合客户需求，并将潜在客户转换为预订约会，同时保持强大的客户体验。· 保持不出售的潜在客户，没有展示和服务机会的一致跟踪，以推动转型。· 正确追踪 CRM 系统中的所有客户互动和领先进展。·执行与性能标准相符的工作流程和脚本，以确保一致的转化和任命率。·满足或超过包括会议设置，显示率和总体领先转变在内的 KPI. 资格和要求：· 12年的经验在业务开发，内部销售或呼叫中心资产角色；汽车经验是一个条件。· 舒适使用人工智能驱动的通信工具。· 熟练使用汽车 CRM 平台 （例如 VinSolutions,eLead,DealerSocket 等）. · 优秀的口头和书面沟通技能。·强大的组织能力和有效多任务的能力。· 满足或超越约会设定和绩效指标的能力。最喜欢：· 在销售和服务 BDC 功能方面的经验。· 对数字零售工具和聊天平台的熟悉性。为什么加入我们？· 在不断增长的空间中与创新的人工智能技术一起工作。· 竞争激烈的薪酬20美元/小时。
查看英文原文
If you’re driven by results, thrive in a fast-paced environment, and enjoy turning conversations into opportunities, this is your chance to join the Optimy.ai team, a division of Kognitive Tech Inc.
Optimy.ai is an established eCommerce solution helping automotive dealerships deliver personalized, high-quality customer experiences online. As we continue to expand our automotive division, we are looking for a sales-focused BDC Representative to manage and convert a high volume of inbound and outbound leads.
In this role, you will work alongside Optimy.ai’s AI Nurture technology, engaging customers where automation leaves off and applying a human, sales-driven approach to secure qualified appointments for both Sales and Service teams. You will play a key role in driving dealership growth by consistently converting leads into booked appointments while maintaining a strong customer experience.
Roles and Responsibilities
· Manage high-volume inbound and outbound communication across calls, texts, emails, and chat for both Sales and Service.
· Monitor and engage leads through the Optimy.ai platform, stepping in where AI tools leave off to handle objections and secure appointments.
· Qualify customer needs and convert leads into booked appointments while maintaining a strong customer experience.
· Maintain consistent follow-up with unsold leads, no-shows, and service opportunities to drive conversion.
· Accurately track all customer interactions and lead progress within the CRM system.
· Execute workflows and scripts aligned with performance standards to ensure consistent conversion and appointment rates.
· Meet or exceed KPIs including appointment setting, show rate, and overall lead conversion.
Qualifications & Requirements
Required:
· 1–2 years of experience in business development, inside sales, or call center role; automotive experience is an asset.
· Comfortable working with AI-driven communication tools.
· Proficiency with automotive CRM platforms (e.g., VinSolutions, eLead, DealerSocket, etc.).
· Excellent verbal and written communication skills.
· Strong organizational skills and ability to multitask effectively.
· Proven ability to meet or exceed appointment-setting and performance metrics.
Preferred:
· Experience in both sales and service BDC functions.
· Familiarity with digital retailing tools and chat platforms.
Why Join Us?
· Work alongside innovative AI technology in a growing space.
· Competitive compensation of $20/hour and performance-based incentives.
· Comprehensive sales training and mentorship to excel in and enhance sales skills.
· Fast-tracked career progression opportunities as Optimy.ai continues its upward trajectory, offering ample chances for advancement within the organization.
· Flexible schedule.
· Fully Remote.
We thank all applicants for their interest, but only those selected for an interview will be contacted. Kognitive Sales Solutions is an equal opportunity employer. If you need any type of accommodation, please let us know.
Our hiring process may include AI screening for keywords and minimum qualifications. Recruiters review all results and make all hiring decisions.
Benefits
Originally posted on Himalayas