先决授权药剂技术员 - 马萨诸塞州药剂执照
Prior Authorization Pharmacy Technician - Massachusetts Pharmacy License
💊 患者支持倡导者 - 马萨诸塞州认证药剂技术员
帮助患者获取他们需要的药物
您是否是一位有经验的药剂技术员，热衷于帮助患者克服护理障碍？加入我们的团队，担任患者支持倡导者，您将在改善药物获取、支持依从性以及指导患者应对保险和财务援助挑战方面发挥关键作用。
该职位结合了患者倡导、事先授权支持、保险导航、财务援助协调和药房运营，每天对患者结果产生直接影响。
🌟 您将负责的工作
作为患者支持倡导者，您将：
✅ 直接与保险公司沟通，通过事先授权促进药物批准。
✅ 帮助患者通过基金会、制造商项目和其他资金资源获得财务援助，以减轻高成本药物的负担。
✅ 操作药房系统，输入数据、处理索赔、处理复方并创建后续行动计划。
✅ 在数据库、电子病历和电子邮件系统中记录患者问题、事先授权状态更新和财务援助需求。
✅ 与医生办公室合作，确保患者及时获得适当的药物治疗。
✅ 保持患者沟通和案件活动的完整准确记录。
✅ 协助患者管理药房保险索赔并解决与覆盖范围相关的问题。
✅ 与药师和药房联络人紧密合作，提供协调的高质量患者护理。
✅ 通过电话为患者提供支持，并帮助提高药物依从性和合规性。
✅ 研究、调查和分析信息以支持决策和问题解决。
✅ 在各种数据库应用程序中管理、组织和维护数据。
✅ 识别趋势，推荐流程改进，并参与运营卓越计划。
✅ 成为组织内各利益相关者的可信赖业务合作伙伴。
✅ 保护机密信息，遵守所有隐私要求。
✅ 通过继续教育、专业出版物和网络机会保持行业知识的更新。
✅ 根据业务需求偶尔出差。
✅ 执行其他指派的任务。
🎯 我们寻找的人选
所需经验
- 至少1年的
查看英文原文
💊 Patient Support Advocate - Massachusetts Licensed Pharmacy Technician
Help Patients Access the Medications They Need
Are you an experienced Pharmacy Technician who is passionate about helping patients overcome barriers to care? Join our team as a Patient Support Advocate, where you'll play a critical role in improving medication access, supporting adherence, and guiding patients through insurance and financial assistance challenges.
This position combines patient advocacy, prior authorization support, insurance navigation, financial assistance coordination, and pharmacy operations, making a direct impact on patient outcomes every day.
🌟 What You'll Do
As a Patient Support Advocate, you will:
✅ Communicate directly with insurance companies to facilitate medication approvals through prior authorizations.
✅ Help patients access financial assistance through foundations, manufacturer programs, and other funding resources to reduce high-cost medication burdens.
✅ Navigate pharmacy operating systems to enter data, adjudicate claims, process refills, and create follow-up action plans.
✅ Document patient concerns, prior authorization status updates, and financial assistance needs across databases, electronic medical records, and email systems.
✅ Collaborate with physicians' offices to ensure patients receive timely and appropriate medication therapy.
✅ Maintain complete and accurate records of patient communications and case activity.
✅ Assist patients in managing pharmacy insurance claims and resolving coverage-related issues.
✅ Partner closely with pharmacists and pharmacy liaisons to deliver coordinated, high-quality patient care.
✅ Provide phone support to patients and help improve medication adherence and compliance.
✅ Research, investigate, and analyze information to support decision-making and problem resolution.
✅ Manage, organize, and maintain data within various database applications.
✅ Identify trends, recommend process improvements, and contribute to operational excellence initiatives.
✅ Serve as a trusted business partner to stakeholders throughout the organization.
✅ Protect confidential information and maintain compliance with all privacy requirements.
✅ Remain current on industry knowledge through continuing education, professional publications, and networking opportunities.
✅ Travel occasionally, as business needs require.
✅ Perform other duties as assigned.
🎯 What We're Looking For
Required Experience
- Minimum 1 year of Pharmacy Technician experience
- Strong customer service and patient communication skills
- Experience working with insurance claims, medication access, prior authorizations, or pharmacy operations preferred
Education
- High School Diploma or GED required
Licensure & Certification
We are seeking experienced Pharmacy Technicians who are:
✔ Massachusetts State Registered and/or State Certified Pharmacy Technicians (where applicable)
✔ National certification (CPhT or equivalent) is strongly preferred but not required
Important: If the candidate's state of residence does not offer pharmacy technician registration, national certification is required at the time of hire.
Should additional licensure be required, the candidate must obtain the necessary credentials within a mutually agreed-upon timeframe. Continued employment is contingent upon maintaining required licensure and certification requirements.
❤️ Why This Role Matters
Every day, you'll help patients navigate complex insurance requirements, secure financial assistance, and gain access to life-changing medications. Your work will directly support better health outcomes while delivering an exceptional patient experience.
💰 Compensation & Benefits
At Shields Health Solutions, we are committed to pay transparency and equal employment opportunities.
Hourly Pay Range:$20.00 - $22.00 per hour
Actual compensation may vary based on several factors, including:
- Geographic location
- Relevant experience
- Education
- Skills and abilities
- Certifications and licensure
- Other job-related qualifications
Keywords
Pharmacy Technician • Certified Pharmacy Technician (CPhT) • Patient Support Advocate • Prior Authorization Specialist • Medication Access • Specialty Pharmacy • Patient Assistance Programs • Insurance Verification • Claims Adjudication • Financial Assistance • Pharmacy Operations • Healthcare Support • Medication Adherence • Patient Advocacy
California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.
By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment.
Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.
Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email .
Originally posted on Himalayas