客户经理 - 全球品牌
Account Executive - Global Brands
职位概述
客户经理（项目经理）是多个客户账户或一个大型客户账户相关活动的主要联系人。可能需要负责管理低级别项目管理人员，并确保所有客户的成功，包括未来业务的开发。
主要职责和工作内容
- 维护与现有客户的关系
- 识别客户的需求并解决问题
- 理解并为客户进行成本节约分析
- 通过向新老客户推广产品和服务来创造新的销售
- 为客户解决各种问题
- 按要求准备各类报告
- 完成其他指定的工作
任职资格
- 优先考虑本科学历
- 至少10年的客户管理经验，管理大型零售客户
- 至少5年的管理/监督经验
- 具有木工制造工作经验者优先，但非必需
- 熟悉Microsoft Office，包括Excel、Word、Outlook和其他商业应用软件
- 优先考虑制造业背景，但非必需
- 优先考虑对UFP组织结构、文化和产品线有了解和经验
技能和能力
- 英语读写说能力熟练
- 能够同时处理多项任务，设定优先级并按时完成任务
- 有能力持续展示能够领导多个和/或大型复杂项目，这些项目可能包括高级全球执行和物流
- 能够协调多个内部和外部供应商，注重细节并具有紧迫感
- 能够建立和维护与内部和外部客户及供应商的牢固关系
- 能够解决问题并提供持续改进的机会
- 能够领导和发展团队，包括分配任务
- 能够将商业数学应用于制造流程
薪酬与福利信息：
薪资范围：每年90,000-135,000美元
**根据所在地和生活成本调整薪资
奖金/激励薪酬：
根据公司及业务单元的表现，可能会提供年度奖金。
目前为员工提供的福利
- 医疗保险
- 公司补贴的健康储蓄账户
- 牙科保险
- 视力保险
查看英文原文
Job Summary
The Account Executive (Project Manager) is the lead point of contact for all related activities on multiple accounts or one large account. May have responsibility for managing lower-level project management staff and ensuring success on all accounts including development of future business.
Principle Duties and Responsibilities
- Services and maintains positive relationships with current customer base.
- Identify customers’ needs and solve problems
- Understand and perform cost savings analysis for customers
- Generates new sales by promoting products and services to new and existing customers.
- Troubleshoots problems for customer.
- Prepares various reports as required.
- Performs other duties as required.
Qualifications
- Preferred bachelor degree
- Minimum 10 years of Account Management Experience, managing large retail accounts
- Minimum 5 years of Management/Supervisory Experience
- Experience working with millwork manufacturing highly preferred but not required
- Working knowledge of Microsoft Office including Excel, Word, Outlook and other software for business applications
- Preferred manufacturing background, but not required
- Preferred experience and knowledge on UFP’s organization, culture, and product lines
Skills and abilities
- Proficiency in the use of the English language in reading, writing and speaking
- Demonstrated proficiency to manage multiple tasks, to set priorities, and to meet deadlines.
- Consistently demonstrates skills, knowledge and abilities capable of leading multiple and/or large complex projects that may include advanced global execution and logistics.
- Ability to coordinate with multiple internal and external vendors with an attention to detail and sense of urgency.
- Demonstrated ability to develop and maintain strong relationships with internal and external customers and suppliers.
- Ability to problem solve and offer continuous improvement opportunities.
- Demonstrated ability to lead and develop a team including delegating tasks.
- Ability to apply business math to manufacturing processes.
Compensation & Benefit Information:
Salary Range: $90,000-135,000 annually
**pay based on location and cost of living
Bonus/Incentive Pay:
A discretionary annual bonus based on Company and business unit performance may also be provided.
Benefits currently offered to our employees
- Medical insurance
- Health savings account with company contribution
- Dental insurance
- Vision insurance
- Basic and voluntary life insurance
- Disability insurance
- 401(k) plan with company match
- Paid vacation and holidays
- Stock purchase program with employee discount
- Educational reimbursement
- Wellness programs and challenges
- Other supplemental benefits
The Company is an Equal Opportunity Employer.
Originally posted on Himalayas