Medical Virtual Assistant
关键职责：患者接入和排序 ·通过 BrightTree 和合作伙伴系统管理输入并验证人口统计和保险信息 ·根据 CPAP/CCM 合规度量标准应用临床排序协议 ·将病人分配给基于决策树的适当临床人员 医疗数据与系统管理 ·在 EMR 系统和内部平台之间协调患者信息 · 每天上传符合法规的报告，保持准确日志 ·确保 HIPAA 合适的数据处理和文档报道和文档 ·维护所有交易的清晰，结构化和实时文档 · 提供支持开发高效的工作流程和合规性跟踪操作工作流程执行 · 每天处理5080例患者推，确保速度和准确性 · 在多个系统和工具中管理任务 · 与内部团队进行有效沟通解决问题或澄清所需资格：· 2年以上作为医疗虚拟助理或临床管理员的经验 ·强有力的掌握 Microsoft Excel 和 Google Sheets ·大量数据输入和分类工作流程的经验 •优秀的书面英语和细节关注 · 高度组织，能够在远程环境中自行管理要求优先资格：· 在睡眠治疗，CPAP/DME 工作流程方面的经验 · 在医疗办公室或临床运营的背景 （未获得许可可接受）· 对保险核实和采用工具的接触 · 使用 CRM 或医学工作流程平台的经验 ·熟悉 EMR 系统 （例如 BrightTree 或类似平台）主要能力：· 特别关注细节和数据精确性 · 熟练使用 Microsoft Excel 并且能够生成和解释报告 · 强大的组织和多任务技能来管理大量的工作流程 · 快速学习者，跨多平台和系统具有卓越的技术适应能力 · 自主且以过程为导向的工作道德，有强烈的责任感 · 在合作团队环境中舒适地远程工作，最小监督；• 福利员工福利 · 健康与健康：对你及其依赖者的全面 HMO 覆盖。· 安全和心灵和平：集体生命保险福利保护你的未来。· 金融
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This is a remote position.
Key Responsibilities:
Patient Intake & Triage
- Manage inbound patient referrals through BrightTree and partner systems
- Accurately enter and verify demographic and insurance information
- Apply clinical triage protocols based on CPAP/CCM compliance metrics
- Assign patients to appropriate clinical personnel based on decision trees
Medical Data & System Management
- Reconcile patient information between EMR systems and internal platforms
- Upload daily compliance reports and maintain accurate logs
- Ensure HIPAA-compliant data handling and documentation
Reporting & Documentation
- Maintain clear, structured, and real-time documentation of all transactions
- Contribute to internal SOPs and process documentation (Playbook)
- Provide support in developing efficient workflows and compliance tracking
Operational Workflow Execution
- Process 50–80 patient referrals per day, ensuring speed and accuracy
- Manage tasks across multiple systems and tools
- Communicate effectively with internal teams for issue resolution or clarification
Required Qualifications:
- 2+ years experience as a Medical Virtual Assistant or in a clinical admin role
- Strong command of Microsoft Excel and Google Sheets
- Experience with high-volume data entry and triage workflows
- Excellent written English and attention to detail
- Highly organized and capable of self-management in a remote setting
Requirements
Preferred Qualifications:
- Experience in sleep therapy, CPAP/DME workflows
- Background in medical office or clinical operations (non-licensed acceptable)
- Exposure to insurance verification and intake tools
- Experience using CRMs or medical workflow platforms
- Familiarity with EMR systems (e.g., BrightTree or similar platforms)
Key Competencies:
- Exceptional attention to detail and data accuracy
- Proficient in Microsoft Excel and capable of generating and interpreting reports
- Strong organizational and multitasking skills to manage high-volume workflows
- Fast learner with excellent tech adaptability across multiple platforms and systems
- Independent and process-driven work ethic, with a strong sense of accountability
- Comfortable working remotely with minimal supervision in a collaborative team environment
Benefits
Employee Benefits
· Health and Wellness: Comprehensive HMO coverage for you and your dependents.
- Security and Peace of Mind: Group Life Insurance Benefit to safeguard your future.
- Financial Flexibility: Virtual Credit Card for added convenience and purchasing power.
- Work-Life Balance: Generous Paid Leaves to recharge and prioritize personal time.
- Government Benefits: Full support for required government benefits.
Supplemental Pay Types
- 13th Month Salary: A festive bonus to celebrate the year’s hard work.
- Overtime Pay: Compensation for your extra effort and time.
- Night Differential: Additional pay for working late hours or shifts.
- Incentives: Performance-based incentives to reward your contributions and achievements
Originally posted on Himalayas