Product Manager Lead [Communications Platform]
我们正在寻找一个产品领先者，以拥有和塑造我们的未来的通信平台。该内部产品为银行中每个客户沟通提供动力。该平台不负责通信内容，而是对它们背后的技术：使团队能够快速创建新的通知类型，保证可靠交付，连接新道，管理发送逻辑，并优化在推广，弹出，旗，短信，WhatsApp,电子邮件等道上交货成本。这是一个产品，战略和领导作用。你将在应用程序通信领域定义一个单一的产品愿景。在应用程序通讯，供应商道，通知中心和活动运营中，同时直接拥有应用程序通訊领域的发展。你将在产品，工程和外部提供者的交叉口上工作，与公司各地每天依赖该平台的产品团队合作。你将领导2名产品经理和1名项目经理组成的跨职能团队。等待你的挑战：·所有产品视野和通讯平台的长期路线图 （应用程序通信，供应商道，通知中心，活动运营）及设定平台的总体方向 ·直接拥有应用程序通信区域 （推力，弹出，横幅）作为产品主人 ·与使用平台的产品团队密切合作 收购，收集等 汇集他们的需求并将它们纳入平台战略和应用程序通信后备份 ·提高平台的经济性 服务通知成本，付费通讯与免费通讯之间的平衡以及通讯传输规则 ·驱动平台性能 稳定性，交货速度和创建新通知事件的快速 · 与工程公司紧密合作，在基础设施，交货和整合方面进行技术交易 ·支持新通讯道的集成和与外部供应商 （SMS,WhatsApp,电子邮件）的合作。•让你适合什么：·至少12年担任产品领导角色 ·经验证明开发平台产品 不仅面向用户或增长产品
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We are looking for a Product Lead to own and shape the future of our Communications Platform — the internal product that powers the delivery of every customer communication across the bank. The platform is responsible not for the content of communications, but for the technology behind them: enabling teams to quickly create new notification types, guaranteeing reliable delivery, connecting new channels, managing send logic, and optimizing the cost of delivery across Push, Pop-ups, Banners, SMS, WhatsApp, Email, and other channels.
This is a product, strategy, and leadership role. You will define a single product vision across the platform's areas — In App Communications, Vendor Channels, Notification Center, and Event Operations — while directly owning the development of the In App Communications area. You will work at the intersection of product, engineering, and external providers, partnering with the product teams across the company that rely on the platform every day.
You will lead a cross-functional team of 2 Product Managers and 1 Project Manager.
Challenges that await you:
- Own the product vision and long-term roadmap for the Communications Platform across all areas (In App Communications, Vendor Channels, Notification Center, Event Operations) and set the overall direction of the platform
- Directly own the In App Communications area (Push, Pop-up, Banners) as product owner — shaping and prioritizing the backlog, tracking metrics, and driving releases
- Lead and grow the team — development, goal-setting, and building the processes that let the team scale
- Work closely with the product teams that consume the platform — Acquisition, Collection, and others — gathering their needs and factoring them into the platform strategy and the In App Communications backlog
- Improve the economics of the platform — the cost of service notifications, the balance of paid vs. free channels, and the rules for sending communications across channels
- Drive platform performance — stability, delivery speed, and the speed of creating new notification events
- Partner closely with Engineering on infrastructure, delivery, and integrations, making technical trade-offs together
- Support the integration of new communication channels and the work with external providers (SMS, WhatsApp, Email)
What makes you a great fit:
- At least 1–2 years in a Product Lead role
- Proven experience developing platform products — not only user-facing or growth products — with a genuine platform mindset: infrastructure, scalability, stability, and the efficiency of internal processes
- Strong product leadership: product strategy, long-term roadmap, and people management (you will manage a team of 3 from day one)
- Strong stakeholder management and cross-functional communication — the ability to align the needs and priorities of the internal product teams that use the platform
- The ability to work closely with Engineering — enough technical fluency to hold technical discussions and make trade-offs together with the team (an engineering background is not required)
- B2 or higher English level for effective communication within an international team
Your bonus skills:
- Experience with communication platforms (the ideal profile is a Product Lead of a communications platform)
- Background in banking or fintech
Our ways of working:
- Innovative Spirit: A commitment to creativity and groundbreaking solutions
- Honest Feedback: valuing open, transparent communication
- Supportive Team: a strong, collaborative community
- Celebrating Achievements: recognizing our wins together
- High-Tech Environment: a team full of smart and revolutionary people who dare to challenge the status quo of incumbent finances
Our benefits:
- Relocationsupport to one of our hubs — Cyprus, Spain, Serbia or Georgia — with assistance for the employee and their family
- Flexible work from one of our offices or remote
- Healthcare Coverage
- Education Budget: Language lessons, professional training and certifications
- Wellness Budget: Mental health and fitness activity reimbursements
- Vacation policy: 20 days of annual leave and paid sick leave
Originally posted on Himalayas