高级营销AI能力经理
Sr. Manager, Marketing AI Capabilities
### **职业类别**
市场部
### **职位描述**
### **你将负责的工作**
让我们一起行动，改变世界。在这个关键的岗位上，向市场人工智能能力总监汇报，你将作为市场营销指挥中心及相关优先级人工智能营销能力的日常业务产品和转型负责人。你将通过将营销人员和客户的需求、企业能力、相关外部趋势以及创新试点的学习成果转化为实际的、受控的工作流程、产品发布、采用计划和可衡量的结果，来协助执行安进公司市场营销的未来战略。
**主要职责包括：**
- 负责市场营销指挥中心的日常业务产品和交付工作，将战略转化为优先级路线图、用户旅程、需求、产品待办事项、发布计划、试点评估和采用活动。
- 与分析师、营销人员、品牌团队和商业领导者合作，设计针对不同角色的指挥中心及其他技术驱动的体验，为每个用户提供适当的信息、背景和操作选项。确保用户能够通过共享的数据定义、证据和治理标准，从可信的洞察力过渡到决策、审批、行动和学习。
- 将市场营销的未来优先事项转化为实际的运营模式需求，包括工作流程、决策权、人工审核期望、审批路径、责任归属、反馈循环以及衡量营销人员和客户价值的指标。
- 与神经网络、企业数据和分析团队、数字技术和创新团队以及其他能力负责人合作，将受控的数据产品、分析、知识资产和AI生成的信号整合到营销工作流程中。
- 协助评估和激活AI合作伙伴关系和创新试点，协调业务需求、用户测试、跨职能准备情况、治理需求、实施依赖性，并提出建议以扩展、优化或停止某项能力。
- 推动市场营销、商业、医学、法律/监管、隐私、信息安全、市场准入、患者服务、技术、代理机构和供应商之间的跨职能交付、变革准备和采用。制定实用的指南、工作坊和反馈机制，并为高级利益相关者综合结果、风险、依赖性和建议。
### **我们对你的期望**
我们每个人都不相同，但……
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### **Career Category**
Marketing
### **Job Description**
### **What you will do**
Let's do this. Let's change the world. In this vital role, reporting to the Director, Marketing AI Capabilities, you will serve as the day-to-day business product and transformation lead for the Marketing Command Center and related priority AI marketing capabilities. You will help execute Amgen's Future of Marketing strategy by translating marketer and customer needs, enterprise capabilities, relevant external trends, and innovation-pilot learnings into practical, governed workflows, product releases, adoption plans, and measurable outcomes.
**Responsibilities include:**
- Lead the day-to-day business product and delivery work for the Marketing Command Center, translating the strategy into a prioritized roadmap, user journeys, requirements, product backlog, release plans, pilot measures, and adoption activities.
- Work with analysts, marketers, brand teams, and commercial leaders to design role-aware Command Center and other tech-driven experiences that give each user the appropriate information, context, and action options. Ensure users can move from trusted insight to decision, approval, action, and learning using shared data definitions, evidence, and governance standards.
- Translate Future of Marketing priorities into practical operating-model requirements, including workflows, decision rights, human-review expectations, approval pathways, accountable ownership, feedback loops, and measures of marketer and customer value.
- Partner with Neural Nexus, enterprise data and analytics teams, Digital Technology and Innovation, and other capability owners to incorporate governed data products, analytics, knowledge assets, and AI-derived signals into marketing workflows.
- Support the evaluation and activation of AI partnerships and innovation pilots by coordinating business requirements, user testing, cross-functional readiness, governance needs, implementation dependencies, and recommendations to scale, optimize, or stop a capability.
- Drive cross-functional delivery, change readiness, and adoption across Marketing, Commercial, Medical, Legal/Regulatory, Privacy, Information Security, Market Access, Patient Services, Technology, agencies, and vendors. Develop practical playbooks, working sessions, and feedback mechanisms, and synthesize results, risks, dependencies, and recommendations for senior stakeholders.
### **What we expect of you**
We are all different, yet we all use our unique contributions to serve patients. The strategic and collaborative professional we seek is a business product and transformation leader with these qualifications.
**Basic Qualifications:**
- Doctorate degree OR Master's degree and 3 years of experience in marketing, commercial strategy, digital product management, data and analytics, or a related field OR Bachelor's degree and 5 years of such experience OR Associate's degree and 10 years of such experience OR High school diploma / GED and 12 years of such experience.
- Demonstrated experience leading complex cross-functional initiatives from problem definition through implementation, adoption, and performance measurement.
- Experience translating customer or business needs into product requirements, roadmaps, implementation plans, or technology-enabled workflows.
- Working fluency in AI, data, and digital-product concepts sufficient to guide requirements, assess feasibility and risk, and partner credibly with technical experts.
- Ability to work effectively across marketing or commercial teams, data and analytics, technology, and relevant governance functions.
- Strong communication, facilitation, prioritization, and stakeholder-management skills, with the ability to create clarity across interdependent workstreams.
**Preferred Qualifications:**
- Experience in pharmaceutical, biotechnology, healthcare, or another highly regulated industry, particularly in commercial marketing, HCP engagement, patient services, market access, or omnichannel customer experience.
- Experience launching or scaling AI, generative AI, machine learning, predictive analytics, next-best-action, personalization, content intelligence, or decision-support capabilities.
- Experience with product delivery practices such as user research, journey mapping, Agile delivery, product backlogs, pilot design, service design, and adoption measurement.
- Familiarity with responsible-AI considerations, including data provenance, model limitations, privacy, security, human review, monitoring, and auditability.
- Experience working with Medical, Legal, Regulatory, Privacy, Information Security, Quality, or other formal governance partners in a regulated environment.
- Experience managing external vendors or partners and driving adoption across distributed teams.
**What you can expect of us**
As we work to develop treatments that take care of others, so we work to care for our teammates' professional and personal growth and well-being.
Clear and disciplined strategic vision for the future that leverages superior-quality products, operational excellence and top-shelf-talent.
Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act.
In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:
- Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models, including remote work arrangements, where possible
**Apply now**
**for a career that defies imagination**
Objects in your future are closer than they appear. Join us.
**careers.amgen.com**
Application deadline
Amgen's application deadline for this position is on 10/22 and we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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**Salary Range**
149,349.25USD -202,060.75 USD