iGaming / 槽机供应商客户管理主管

We’re looking for a strategic and experienced Head of Account Management — someone who knows how to scale commercial operations, build high-performing teams, and turn key partnerships into long-term revenue engines. As we launch and scale our slot portfolio across the market, you will take ownership of the AM function, lead relationships with Tier 1 and Tier 2 operators, and align our commercial strategy with aggressive business goals.
Requirements
What you’ll do

• Lead and develop the team: Build, mentor, and empower a high-performing Account Management team;

• Define AM strategy: Shape and execute a scalable account strategy aligned with company revenue goals;

• Drive commercial growth: Maximize revenue across all accounts, identifying upsell opportunities, new strategic partnerships, and promo activations;

• Manage strategic relationships: Act as the primary high-level partner for key clients, including Tier 1 and Tier 2 operators and aggregators;

• Monitor performance & KPIs: Set clear targets, track critical business metrics (GGR, NGR), and continuously optimize results;

• Oversee execution: Direct smooth integrations, product launches, and promotional campaigns across partner platforms;

• Cross-functional collaboration: Partner closely with Product, Tech, Compliance, and Finance to ensure seamless delivery and client satisfaction;

• Lead negotiations: Drive high-stakes commercial deals, negotiations, and contract renewals;

• Optimize operations: Improve internal AM processes, reporting systems, and overall operational efficiency as we scale.

What you bring

• iGaming leadership: 5+ years of experience in iGaming account management, with a proven track record in a Senior / Lead / Head role;

• Tier 1 & Tier 2 expertise: Deep network and hands-on experience managing top-tier operators, aggregators, and key platform partners;

• Team-scaling background: Proven track record of building, mentoring, and scaling commercial or account management teams;

• Data-driven mindset: Fluent in key metrics (GGR, NGR, LTV, retention) and experienced with BI/analytics tools (Tableau, Power BI, or similar);

• Product & integration grasp: Solid understanding of technical integrations, compliance requirements, and slot performance mechanics;

• Master negotiator: Exceptional commercial acumen, persuasive communication, and high-level negotiation skills;

• Fluent English (additional languages are a strong plus).

Benefits

• 21 vacation days + 5 extra day-offs annually;

• 12 paid sick days;

• Fully remote format — work from anywhere you feel productive;

• Flexible schedule: start your day anytime between 08:00–11:00 CET;

• Fixed budget for health insurance and gym/fitness;

• Provided all required work equipment;

• Zero bureaucracy and direct communication with founders and C-level;

• Minimal meetings, async-friendly workflow;

• Startup energy: fast motion, creativity, and tight-knit communication;

• Business trips and team meetups several times per year;

• Multiple salary payout options (flexible formats);

• …And many more perks unlocked after we hit break-even.

Originally posted on Himalayas