产品负责人 - 美国支付
Product Owner - US Payments
**职位描述** **📝**
这是加入Form3美国产品团队的一个令人兴奋的机会，我们正在寻找一位产品负责人。该职位将作为内部团队和外部利益相关者的的产品专家，推动持续改进，并明确Form3完整的美国支付产品组合。您将利用在之前美国A2A支付通道的工作经验，支持整个团队做出明智的决策，对Form3美国支付产品的构建和交付产生实质性影响。
**主要职责**
- 与FedNow、RTP、Fedwire、Zelle和ACH产品线有效协作，紧密与产品负责人和产品经理合作，支持支付解决方案的端到端交付。
- 与更广泛的业务部门合作，发起并支持未来产品的构建，例如Form3的Zelle、Fedwire和ACH网关。
- 与美国的跨职能工程团队合作，将产品愿景转化为可操作的需求。
- 成为Form3完整美国支付产品组合的专家，为内部团队和外部利益相关者提供指导和清晰度。
- 快速有效地分析产品变更和增强的影响，制定并记录需求以支持持续改进。
- 对团队中的某些任务承担全部责任，例如编写用户故事、定义验收标准、创建功能特性和非功能性规范，以及分析数据。
- 了解整体美国产品线和底层平台架构，以进一步支持决策和优先级排序。
**我们寻找的人选** **🔍**
Form3的产品团队是我们在美国业务成功的核心，因此我们寻找一位有抱负且多面手的产品负责人，能够独立工作，同时也能在一个紧密合作、注重交付的团队中发挥关键作用。
**必备条件：**
- 3年以上产品负责人（业务分析师）经验。
- 在美国支付网关产品（如FedNow；RTP；ACH；Fedwire；Zelle）方面有经验，深入了解这些方案的工作原理。
- 有编写用户故事、定义验收标准，以及创建功能特性和非功能性规范的经验。
- 具备使用API和/或基于云的产品的经验。
- 具有数据分析师的实际经验，并能向广泛的受众展示洞察。
查看英文原文
**THE ROLE** **📝**
This is an exciting opportunity for a Product Owner to join the US Product team within Form3. This role will act as a product expert for both internal teams and external stakeholders, driving continuous improvement and providing clarity on Form3’s full US Payments product suite. With previous experience working across US A2A Payment rails, you will be supporting the wider team to make informed decisions, making a meaningful impact on the build and delivery of Form3’s US Payments products.
**Key Responsibilities**
- Collaborate effectively across the FedNow, RTP, Fedwire, Zelle and ACH product lines, working closely with Product Owners and Product Managers to support the end-to-end delivery of payments solutions.
- Partner with the wider business to initiate and support the build of future products, such as Form3’s Zelle, Fedwire and ACH gateways.
- Partner with cross-functional Engineering teams across the US to translate product vision into actionable requirements.
- Become a Subject Matter Expert on Form3’s full US payments product suite, offering guidance and clarity to both internal teams and external stakeholders.
- Analyse the impact of product changes and enhancements quickly and effectively, shaping and documenting requirements to support continuous improvement.
- Take full ownership of certain tasks within the team, such as writing user stories, defining acceptance criteria, creating functional features and non-functional specifications, and analysing data.
- Develop a high-level understanding of the overall US product line and underlying platform architecture to further inform decision-making and prioritisation.
**WE ARE LOOKING FOR** **🔍**
Form3’s Product team is a central function to the success of our US offering, we're therefore looking for an ambitious and versatile Product Owner who can act autonomously, whilst also working well as a key player within a close-knit and delivery focused team.
**Essential:**
- Over 3 years experience in a Product Owner (Business Analyst) role.
- Experienced working on US Payment gateway products (e.g. FedNow; RTP; ACH; Fedwire; Zelle), with in-depth knowledge of how these schemes work.
- Proven ability in writing user stories, defining acceptance criteria, and creating functional features and non-functional specifications.
- Technical experience working with API and/or cloud-based product offerings.
- Hands-on experience with data analysis and presenting insights to a wide range of internal and external stakeholders.
- Understanding of the full product development lifecycle.
- Excellent stakeholder management and communication skills, with the ability to collaborate effectively across multiple internal teams, particularly within Engineering.
- Ability to operate effectively in a fast-paced, high-growth environment.
**Desirable**
- Previous experience working on Zelle products, with demonstrated understanding of how Zelle differs to other US payment schemes and experience of implementing Zelle gateways.
- Experience within an external-facing role, in which partnering with customers / clients has been a core responsibility.
**INTERVIEW PROCESS** **✍️**
**Stage One:** Screening Call with the Talent Team
**Stage Two:** Team Interview with a Senior Business Analyst and Senior Product Manager
**Stage Three:** Case Study Interview with two Heads of Product
We always aim to stick to the above process; however, there may be occasions when an additional interview stage is required for us to be sure we are hiring the right person!
**HIRING LOCATIONS** **📍**
We're currently able to consider applications from candidates based in Ontario (Canada) and the following US states: Connecticut, Florida, New Jersey, New York and North Carolina.
This is a fully remote role. You'll be expected to travel occasionally for team and customer meetings, primarily to New York, with occasional travel to the UK.
**BENEFITS 🏝️**
Form3 are a 100% remote, flexible business and are able to offer part-time working arrangements. We believe this enables our people to achieve amazing things with a healthy work-life balance.
For further information on what it’s like to work here, and for more information on our full benefits package, visit our [careers page](https://www.form3.tech/careers). If you have any other questions, we’d be happy to discuss these with your during the interview process.
**ABOUT FORM3** **💭**
At Form3, we're building the technology that powers the future of account-to-account payments, helping banks and financial institutions deliver faster, smarter and more resilient payment experiences. We're committed to creating a flexible, inclusive workplace where people can do their best work. As a remote-first company, we support flexible working patterns and offer part-time opportunities where possible. We continually invest in our people through a competitive benefits package, although these vary by location. Speak to our Talent Team to learn what's available where you are.
For more information about life at Form3, check out the following pages:
[What we do](https://vimeo.com/465419215) | [Life at Form3](https://www.form3.tech/culture) | [Benefits](https://www.form3.tech/careers) | [Flexa-verified employer](https://flexa.careers/companies/form3) | [Podcasts](https://podcast.form3.tech/)
**OUR DEI&B COMMITMENT**
We hire talented people from a variety of backgrounds and experiences and are committed to a work environment based on diversity, open-mindedness and curiosity. We’re united by our company values (we even created them together!) and we celebrate our unique differences.
Our employee lifecycle processes are designed to embrace equal opportunity and prevent discrimination against our people regardless of personal characteristics. It is our strong belief that the more inclusive and belonging we are as a business, the better our work will be.
As an inclusive employer, we guarantee to interview all neurodiverse and physically disabled applicants who meet the minimum criteria for this role. We also encourage candidates to notify us of any reasonable adjustments that may be required during the recruitment process. This includes providing job adverts in alternative, accessible formats or adjustments required at interview stage.
If you consider yourself to be neurodiverse or physically disabled under the UN definition of disability and would like to be considered under this scheme and/or require any reasonable adjustments please let us know by sending an email to [careers@form3.tech](mailto:careers@form3.tech) clearly stating your consent for us to process this data.
For more information please refer to our [Recruitment Data Policy](https://www.form3.tech/legal/recruitment-data-policy).