合作伙伴洞察总监
Director, Partner Insights
在LendingPoint，我们相信每个人都有权感受可能性的力量。作为一家在线金融科技公司，我们创建了先进的消费者、小型企业和商户销售点贷款解决方案，以解锁可负担的贷款并赋能那些努力构建自身财务潜力的人。通过创造能看见你潜力的技术，我们正在通过找到更多说“是”的理由，推动更好的借贷体验。
不只是工作，LendingPoint是一个令人兴奋的职业选择，你将带着你的专业知识和经验加入一个专注于打造积极新客户体验并激发忠诚度的团队。
我们说的是你吗？继续阅读吧。
你每天的工作内容：
负责管理一组数字合作伙伴的日常运营、关系、项目交付和战略规划。需要评估业务机会，推动关键洞察，并落实新的增长举措。与多个部门（法律、产品、风险、营销和运营）跨职能协作，识别增长机会，并确保合作伙伴拥有成功开展项目的全部工具。
核心职责：
- 管理10-20个客户组合，与合作伙伴建立长期的战略业务关系。
- 与合作伙伴讨论他们的需求和增长机会。
- 制定合作伙伴增长计划，推动数据分析并为现有和新合作伙伴提供建议。
- 直接与外部合作伙伴合作，生成新线索和客户，制定营销策略，并为个人贷款产品识别新的获客机会。
- 制定通过产品、运营、营销、客户体验等领域的洞察和数据推动合作伙伴组合增长的策略和举措。
- 监控合作伙伴组合的报告和更新，并根据需要向相关委员会和/或业务线进行汇报。
- 负责每个合作的KPI，确保客户导向目标得以实现，同时保持盈利性和效率。
- 在内部倡导合作伙伴的需求，并完成产品反馈循环，以帮助指导产品路线图方向。
- 与组织内其他部门协作，审查、扩展和改进LendingPoint的产品和与合作伙伴的关系。
- 保持对商业决策和系统变更（如风险、产品、运营）的深入了解。
查看英文原文
At LendingPoint, we believe that everyone deserves to feel the power of possibilities. As an online fintech company, we’ve created advanced consumer, small business, and merchant point-of-sale lending solutions to unlock access to affordable loans and empower those working to build their financial potential. By creating technology that sees your potential, we’re driving a better lending and borrowing experience by finding more reasons to say “yes.”
More than just a job, LendingPoint is an exciting career choice where you’ll bring your expertise and experience to a talented team focused on fostering positive new customer experiences that inspire loyalty.
Are we speaking about you? Then keep reading.
What You’ll Do Day to Day:
Responsible for leading the day-to-day management, relationship, project delivery and strategic planning for a group of digital partners. Accountable to assess business opportunities, drive key insights, and deliver on new growth initiatives. Effectively works cross-functionally with multiple departments (legal, product, risk, marketing, and operations) to identify growth opportunities and ensure partners have all the tools to run a successful program.
ESSENTIAL JOB FUNCTIONS:
- Manage a portfolio of 10-20 accounts to foster long-term, strategic business relationships with our partners.
- Lead discussions with partners about their needs and growth opportunities.
- Set partner growth plans, driving analytics, and delivering recommendations to current and new partners.
- Work directly with external partners to generate new leads and customers, developing marketing strategies and identifying new acquisition opportunities for personal loan product.
- Formulate strategies and initiatives to grow partner portfolio through insights and data around product, operations, marketing, customer experience and more.
- Monitor partner portfolio reporting and updates and present to pertinent committees and/or business lines, as needed.
- Responsible for key performance indicators of each partnership to ensure customer centric goals are met while maintaining profitability and efficiency.
- Advocate internally for partner needs and complete product feedback loops to help guide product roadmap direction.
- Collaborate across the organization to review, expand, and improve LendingPoint’s product and relationship with the partner.
- Maintain a strong understanding of business decisions and system changes (i.e., risk, product, operations) that affect partners.
MINIMUM QUALIFICATIONS:
- Bachelor’s degree, preferred.
- 5+ years of experience in a client-facing role (consulting, finance, analytics, etc.)
- Proven experience managing business client relationships in a banking, technology, or marketing position
- Firm grasp on current and emerging banking and lending technologies
- Track record of successfully driving projects from end to end (from building strategy to execution)
- Ability to think critically and make solid strategic decisions to achieve business goals
- Strong interpersonal skills and ability to work in a team environment and cross-functionally
Originally posted on Himalayas