业务系统分析师（SAP - Ariba）
Business System Analyst (SAP - Ariba)
我们是谁
凭借其由人工智能驱动的机器人技术平台，Symbotic 正在改变消费品在供应链中的流动方式。智能软件协调先进的机器人，构建一个高密度、端到端的系统——重新定义仓储自动化，以提高效率、速度和灵活性。
我们需要什么
我们正在寻找一位注重细节、以客户为中心的业务系统分析师，以支持我们在供应商网络中成功实施和采用供应商协作门户。理想的候选人应具备采购系统的经验，优秀的沟通和培训技能，并能够在重大系统转型期间为内部利益相关者和外部供应商提供支持。
作为业务系统分析师，你将在将供应商引入 Ariba 供应商协作门户的过程中发挥关键作用，主持培训会议，开发用户文档，并在实施期间担任主要的供应商帮助台。你将与我们的集成合作伙伴、内部采购团队和供应商紧密合作，确保准确设置、无缝采用并符合新系统流程。此职位还通过撰写用例、执行用户验收测试（UAT）以及识别流程或配置差距来支持系统测试工作。
我们做什么
生产控制团队负责复杂、客户定制的自动化系统的项目规划和物料执行。该小组负责物料协调、供应执行和物流对齐，以确保物料和设备在需要时和地点可用，以支持安装和调试。生产控制与供应链其他团队，包括采购、供应商合作伙伴等密切合作，以在大型客户项目中协调需求、供应和执行。
你会做什么
· 协调和管理 Ariba 供应商协作门户的供应商上线活动，确保按时完成并符合上线要求。
· 作为供应商的主要联系人，在实施过程中提供故障排除、指导和持续支持。
· 主持供应商培训会议——包括线上和线下形式——重点讲解系统导航、交易执行和最佳实践。
· 编写清晰简洁的培训材料，包括快速参考指南（QRGs）、操作辅助工具、流程文档、常见问题解答和录制的培训内容。
· 与 Ariba 合作
查看英文原文
Who we are
With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.
What We Need
We areseekinga detail-oriented and customer-focused Business Systems Analyst to support the successful implementation and adoption ofa Supplier Collaboration Portalacross our supplier network. The ideal candidate will have experience with procurement systems,strong communicationand training skills, and the ability to support both internal stakeholders and external suppliers through a major system transition.
As a Business Systems Analyst, you will play a pivotal role in onboarding suppliers to the Ariba Supplier Collaboration Portal, hosting training sessions, developing user documentation, and serving as the primary supplier help desk during the implementation. You will collaborate closely with our integration partner, internal procurement teams, and suppliers to ensureaccuratesetup, seamless adoption, and compliance with new system processes. This role also supports system testing efforts by drafting use cases, executing UAT, andidentifyingprocess or configuration gaps.
What We Do
The Production Control team manages project-based planning and material execution for complex, customer-specific automation systems. This group oversees material coordination, supply execution, andlogisticsalignment to ensure materials and equipment are available when and where needed to support installation and commissioning. Production Control works closely with other Supply Chain teams, including Sourcing, Procurement, and Supplier partners, to align demand, supply, and execution across large-scale customer projects.
WhatYou’llDo
- Coordinate and manage supplier onboarding activities for the Ariba Supplier Collaboration Portal, ensuringtimelycompletion and compliance with onboarding requirements.
- Serve as the primary point of contact for suppliers, providing troubleshooting, guidance, and ongoing support during the implementation.
- Host supplier training sessions—both virtual and in-person—focused on system navigation, transaction execution, and best practices.
- Develop clear and concise training materials, including Quick Reference Guides (QRGs), job aids, process documentation, FAQs, and recorded training content.
- Collaborate with the Ariba integration partner to support connectivity, technical setup, and supplier enablement milestones.
- Track onboarding progress, escalate issues, and communicate risks or delays to project leadership.
- Work with procurement, accounts payable, IT, and other cross-functional teams to ensure supplier readiness and alignment with internal processes.
- Gather and document business requirements related to supplier enablement, data capture, and system workflows.
- Draft use cases, test scripts, and processflowsto support User Acceptance Testing (UAT) cycles.
- Execute UAT activities, document defects,validatefixes, and communicate testing results to project stakeholders.
- Identifyprocess gaps or supplier pain points and recommend improvements to enhance portal usability and supplier experience.
- Support change management efforts through communication, training, and guidance for both suppliers and internal stakeholders.
- Other duties as assigned.
Whatyou’llneed
- Bachelor’s degree inBusiness, Supply Chain, Information Systems, or related fieldrequired.
- Minimum of 2–4 years of experience in procurement, supplier management, business systems support, or similar role.
- Experience supporting ERP or procurement platforms (SAP, Ariba, Coupa, Oracle, etc.) preferred.
- Strong communicationand presentation skills, with experience delivering customer or supplier training.
- Experience drafting process documentation, use cases, or UAT test scriptsrequired.
- Strong analytical abilities and problem-solving skills with the ability to troubleshoot system and process issues.
- Demonstrated ability to work collaboratively with cross-functional teams and external partners
- Ability to analyze and interpret data and metrics to drive process improvements.
- Ability to provide critical technical thinking at the team level to triggerappropriate discussionsaround requirements, design, and process challenges that the team may face.
Our Environment
- Up to 25%of travel may berequired. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
- The employeeis responsible forowning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.
About Symbotic
Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit .
We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer.
We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
The base range for this position in the posted location is $87,000.00 - $119,900.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.Originally posted on Himalayas