HR Service Lead
公司简介 由印尼制造，总部位于印度尼西亚.MyRobin.ID 在24小时内为企业提供了按需预先选的灵活工作人员解决方案。我们社区拥有超过2.6百万员工，以确保信任，承诺和灵活性来简化人才流程.MyR Robin 致力于通过提供支付日期贷款等优势来改善印尼100万员工的生活。作为亚洲最大的人资 SaaS 平台 BetterPlace 的一部分，MyRobin .ID 支持物流，仓库，电话销售，客户服务，F&B 和酒店等广泛行业：·经验证明在 BPO/MPO/外包公司工作 （优先）. ·领导和管理10名以上成员的团队。·强大的领导，沟通和协作技能。·能够将客户，管理层和内部团队之间的交流桥梁。·有自信，适应性和沟通能力，并且能提供清晰的方向给团队而不过于严格。·支持有效决策的强大分析思维。·熟悉工资表，就业合同，BPJS （社会保障）和人力资源管理流程 （优先）.关键责任：·为薪资和行政目的管理员工数据。· 管理员工签订，续约和终止就业合同。· 按照公司的 SOP 保持员工文件。· 对员工进行 BPJS 注册和禁用。·审查并确保员工出席记录的准确性。· 作为公司，客户和运营团队之间的联系人。· 在解决可能出现的人类或行政问题方面提供支持。原始地发布在喜马拉雅山。
查看英文原文
Company Description
Made and based in Indonesia, MyRobin.ID provides on-demand, pre-screened, flexible workforce solutions to businesses within 24 hours. With over 2.6 million workers in our community, we streamline the staffing process to ensure trust, commitment, and flexibility. MyRobin is dedicated to improving the lives of 100 million workers in Indonesia by offering benefits like payday loans to boost retention and satisfaction. As part of BetterPlace, Asias largest human capital SaaS platform, MyRobin.ID supports a wide range of industries including logistics, warehousing, telesales, customer service, F&B, and hospitality.
Qualifications:
- Proven experience working in a BPO/MPO/outsourcing company (preferred).
- Experienced in leading and managing a team of 10+ members.
- Strong leadership, communication, and collaboration skills.
- Ability to bridge communication between clients, management, and internal teams.
- Assertive, adaptive, and communicative, with the ability to provide clear direction to the team without being overly rigid.
- Strong analytical thinking to support effective decision-making.
- Familiarity with payroll, employment contracts, BPJS (social security), and HR administration processes (preferred).
Key Responsibilities:
- Manage employee data for payroll and administrative purposes.
- Handle the creation, renewal, and termination of employment contracts.
- Maintain employee documentation in compliance with company SOPs.
- Administer BPJS registration and deactivation for employees.
- Review and ensure the accuracy of employee attendance records.
- Act as a liaison between the company, clients, and operational teams.
- Provide support in resolving people-related or administrative issues that may arise.
Originally posted on Himalayas