Sr Corporate Events Manager
让人知情是世界上最以客户为中心的公司背后的人工智能驱动的保留引擎。让人知觉客户 OS 平台主导了客户旅程，从登录到结果到宣传。超过2000家公司相信让人知识应用程序和 AI 代理来推动他们的客户学习，采用，社区连接和成功。查看我们的解决方案集如何塑造客户成功的未来，请参阅 https://www.gainsight.com). _** About This Role:**_ 我们正在寻找一名全职的公司活动经理，加入我们的营销团队，向企业事件总监报告。这是一个位于美国的远程角色。在这个角色中，你将在支持 Gainsight 的活动组合方面发挥关键作用，从我们 Pulse 会议到贸易展览会，虚拟活动和内部项目，通过同时管理多项活动的规划和执行，并保持预算，供应商和报告的轨迹。这是一个很好的机会，对于一个快速发展的远程营销环境中兴旺的人来说。详细信息有意义，并且喜欢与需求生成，产品营销，销售，客户成功和创意等团队合作。理想候选人带来了全面的事件执行，预算和供应商管理以及清晰的主动沟通的能力。_**What You'll Do:**_ - 领导分配程序最终结束，拥有计划，时间表和结果，并根据需要引入伙伴和供应者来交付。- 自己的规划和执行分配的主标活动，协调会议内容，演讲者，场馆，物流，内部通信和现场生产。- 运行贸易展览会和季度虚拟事件系列，使用并改进记录的播放书，以便执行不取决于任何一个人。- 管理物流和交付用于内项目如收入基科夫，季度公司会议等。无论是亲自还是虚拟。- 经理活动预算，合同以及代理机构和供应商关系，跟踪计划和报告差异的支出。- 合作伙伴：需求生成，销售，客户成功和活动管理人员在促销，注册目标以及邀请到事件后的跟踪方面。
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_**We’re building the AI-driven future of customer success, from retention to growth!**_
We’re building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight’s applications and AI agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer success, check out the [link](https://www.gainsight.com).
_**About This Role:**_
We’re looking for a full-time Sr Corporate Events Manager to join our Marketing team, reporting to the Director of Corporate Events. This is a remote role based in the United States.
In this role, you’ll play a key role in supporting Gainsight’s event portfolio, from our Pulse conferences to trade shows, virtual events, and internal programs, by managing planning and execution across multiple events at once and keeping budgets, vendors, and reporting on track. This is a great opportunity for someone who thrives in a fast-paced, remote marketing environment where details matter, and enjoys working cross-functionally with teams like Demand Generation, Product Marketing, Sales, Customer Success, and Creative. The ideal candidate brings strong skills in end-to-end event execution, budget and vendor management, and clear, proactive communication.
_**What You'll Do:**_
- Lead assigned programs end to end, owning the plan, the timeline, and the results, and bringing in partners and vendors as needed to deliver.
- Own planning and execution of assigned flagship events, coordinating session content, speakers, venues, logistics, internal communications, and on-site production.
- Run trade shows and the quarterly virtual event series, using and improving documented playbooks so execution does not depend on any one person.
- Manage logistics and delivery for internal programs such as Revenue Kickoff, Quarterly Company Meetings, and more. Both in-person and virtual.
- Manage event budgets, contracts, and agency and vendor relationships, tracking spend against plan and reporting variances.
- Partner with Demand Generation, Sales, Customer Success, and Campaign Managers on promotion, registration goals, and follow-up from invite through post-event.
- Track attendance, pipeline, and retention results for each event, report on event impact to senior stakeholders, and build AI-assisted workflows that reduce manual operational work.
_This is not a complete list of responsibilities, and the scope of the role may evolve with the needs of the team and business. This role will require travel to events, concentrated around our flagship and peak event windows._
_**What We're Looking For:**_
- 12 years of relevant experience and a bachelor’s degree (or equivalent with some post-graduate work), required.
- Hands-on experience managing end-to-end execution of large events (1,000+ attendees), ideally in B2B SaaS or enterprise tech.
- Experience across multiple event formats, including trade shows, virtual events, executive or VIP programs, and internal events such as sales kickoffs.
- Strong budget, contract, and vendor management skills, with the ability to run several workstreams at once without missing details.
- Sound judgment and clear, proactive communication, with the ability to work independently and represent the team with senior stakeholders, including the CRO and CCO offices.
- Familiarity with softwares and platforms such as Cvent, Splash, Notion, SFDC, Google Suite, Slack, and experience working with full-service event agencies and external production partners.
- Positive, proactive, solution-oriented approach, with a can-do attitude and a bias for action.
- Experience using AI in day-to-day work, and a willingness to keep learning as the tools change.
- Collaborative style, with the ability to lead a project or a team to a successful result.
_**Nice-to-have skills or experience:**_
- Experience producing global events or managing multi-region logistics.
- PMP, CMP or similar certification is a plus.
- Experience in customer success, post-sales, or retention, or in a related B2B software _category._
_**Why You’ll Love It Here:**_
Gainsight is a place where innovation is shaped through collaboration, curiosity, and a shared focus on solving real-world problems. With a growing suite of products across customer success, product experience, community, education, and AI-powered relationship intelligence, we continue to evolve with the needs of our customers. When people with diverse strengths, a strong sense of community, and true passion for our mission come together, they drive greater impact and create lasting value. What underpins it all is a culture that offers the stability, trust, and support that people need - not just to do the job, but to show up as themselves and feel connected to the work they do. Gainsters love working here for several reasons. Here are a few:
**Our Compensation and Benefits:** At Gainsight, we believe great work happens when teammates feel fully supported.
- The starting base salary range for this role is $110,000 - $130,000 USD annually. Actual compensation may vary based on factors such as skills, experience, and location. In addition to base pay, this role is eligible for an annual bonus and participation in Gainsight’s equity program.
- We offer a comprehensive benefits package including fully covered medical premiums (employee-only), flexible PTO, 401(k) plan, dental and vision coverage, and remote work options. Additional benefits include a $10,000 lifetime fertility stipend and access to coworking spaces around the globe. You'll also enjoy dedicated Recharge Holidays - one long weekend each quarter to relax and reset.
**Our Core Values**: We are guided by our values and our mission to be living proof you can win in business while being **Human-First**. Learn more [here](https://www.gainsight.com/company/).
**Our Growth Opportunities**: From mentoring to career development opportunities, we’re passionate about helping our teammates learn, grow, and thrive.
**Our Parody Videos**: No explanation needed. Just watch them [here!](https://www.youtube.com/playlist?list=PLB2Z_xLbXPiAcvQr28ggP2CndoSu29zq_)
**If this sounds like the right role for you, we’d love to hear from you.**
_Additional Information:_
_We’re committed to creating an inclusive, fair, and transparent hiring process. As an equal opportunity employer, we celebrate diversity and are committed to creating a welcoming experience for all candidates._
_If you require accommodations or have questions about how your personal data will be used during the hiring process, please contact_ [_askTS@gainsight.com_](http://gainsight.com) _._
_If you are based in San Francisco, we will consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance._