内容开发经理
Content Development Manager
**公司**
在Springboard，我们的使命是弥合全球技能差距，为数据科学、UI/UX设计、机器学习和编程提供变革性的在线教育。我们的课程可能由技术驱动，但最终是以人为本：每位学生在学习期间都能接触到一个庞大的社区，与同学、行业专家导师、学生顾问和职业教练互动，目标是成功帮助学生进入理想的工作。通过这种混合方法，我们已帮助成千上万的学习者重塑职业生涯，进而改变他们的生活，每年收到数百份优质工作offer，并且我们的项目毕业生的就业率接近完美。
### **内容开发经理**
**地点：远程**（_加利福尼亚州、佛罗里达州、德克萨斯州、马萨诸塞州、亚利桑那州、纽约州和伊利诺伊州_）
**关于Springboard**
Springboard将世界级的在线学习与高接触的人性化支持相结合——包括专职导师、职业教练和学生顾问——帮助人们改变或提升自己的职业生涯。从我们的AI和技术提升课程到不断扩展的医疗保健认证课程，我们打造的学习体验帮助人们改变人生。
**关于该职位**
我们正在寻找一位经验丰富的**内容开发经理**加入我们的学习体验（LX）团队。在这个职位上，你将负责我们所有课程中高质量教学内容的全流程开发——从AI和技术课程到医疗保健认证课程——帮助成人学习者成功改变或提升自己的职业生涯。
我们理想的候选人能够在30,000英尺高空和3英尺高度之间灵活切换：既能深入细节，又能着眼于大局。你可能会被要求从零开始构思并构建一门新课程，以实现具有挑战性的学习成果，与领域专家/讲师建立关系并每周调整他们的授课内容，或者深入细节进行仔细的书面内容校对。我们理想的候选人具备“学习制作人”的思维：你理解现场内容如何支持并连接到异步内容，以及不同格式和模式的优势。
我们希望找到一位注重细节、对高质量内容和学习体验有执着追求，并且在所做的一切中都富有创造力的人。
**你将负责**
- 负责课程内容的全生命周期开发
- 与领域专家和讲师合作，确保内容符合学习目标
- 确保内容质量，包括语言、结构和视觉呈现
- 与跨职能团队协作，推动内容交付
- 持续优化学习体验，提高学员满意度和完成率
- 参与内容策略的制定，推动创新和改进
查看英文原文
**The Company**
At Springboard, we’re on a mission to bridge the world’s skills gap, offering transformative online education in data science, UI/UX design, machine learning, and coding. Our courses may be tech-enabled, but we're ultimately human-centric: each student taps into a vast community throughout their time with us, engaging with fellow students, industry-expert mentors, student advisors, and career coaches, the goal of which is to successfully transition students into their dream job. Through this hybrid approach, we’ve helped thousands of learners revamp their careers and, by extension, their lives, with hundreds of top-notch job offers received every year and a near-perfect placement rate for our program graduates.
### **Content Development Manager**
**Location: Remote - This remote flexible role can be based in any of these states: CA, FL, TX, MA, AZ, NY & IL**
**About Springboard**
Springboard combines world-class online learning with high-touch human support - including dedicated mentors, career coaches, and student advisors - to help people change or advance their careers. From our AI and tech upskilling programs to our growing suite of Allied Health certification programs, we build learning experiences that help people change their lives.
**About the Role**
We're looking for a seasoned **Content Development Manager** to join our Learning Experience Design (LX) team. In this role, you'll own the end-to-end creation of high-quality instructional content across our programs - ranging from AI and tech courses to healthcare certification programs - helping adult learners successfully change or uplevel their careers.
Our ideal candidate is comfortable operating at both 30,000 feet and 3 feet: someone who can flex between being in the details while building towards the bigger picture. We are looking for someone with a “learning producer” mindset – you act independently, see how every part of the learning experience connects, and are used to fast-paced, deadline-driven execution.
You might be asked to conceptualize and build a new course end-to-end to drive ambitious learner outcomes, build relationships and work with SME/instructors to shape their presentational content week-over-week, or dive into the details to do a careful proofreading pass of written content. Our ideal candidate has experience taking a consultative approach to working with instructor talent and SMEs, helping them translate learning targets into engaging and thoughtfully-designed learning experiences.
We’re looking for someone who brings an eye to detail, obsession with high-quality content and learning experiences, and creative range to everything they build.
**What You'll Do**
- Own the full lifecycle of course content development across multiple modalities. We’re looking for someone who has a wide range of content development experience across written learning materials, instructional video, live sessions (eg., webinars), audio content, and beyond.
- Act as a “Learning Producer” for new courses – developing a vision for both synchronous and asynchronous learning components of courses – and executing on that vision.
- Write, edit, and proofread instructional content to a high standard of clarity, accuracy, and learner-friendliness, leveraging AI tools.
- Build relationships and collaborate closely with subject matter experts, instructors, and presenters to refine, elevate and gamify lectures and presentations.
- Leverage AI tools to accelerate and enhance content development workflows.
- Partner cross-functionally with project managers, the LX team, client-facing teams, and other internal stakeholders to ensure content meets business objectives and launch timelines.
- Maintain and continuously improve content quality standards across the team.
**What You Bring**
- Minimum 5 years of experience in learning design, content development, and/or course development.
- Demonstrated end-to-end ownership of course creation — from concept through final production.
- Experience designing learning experiences for a wide, general audience, and/or experience making technical concepts accessible and digestible.
- Content development experience across modalities: written content, video production, live/webinar facilitation, learning games, audio/podcast production, etc.
- Exceptional writing, proofreading, and editing skills. You are the colleague people send drafts to because you have an impeccable editing eye.
- Proven ability to work with SMEs and instructors to sharpen and refine their material – and translate it into course elements.
- An outcomes focus: experience designing and building learning experiences attached to ambitious KPIs.
- Ability to independently manage your own project timelines.
- Demonstrated experience using AI tools to support content development.
- A portfolio or examples of work you've built and are proud of.
- Experience developing AI, tech, or data courses OR background in healthcare or Allied Health instructional content.
- People management experience is not required, but is a bonus.
**Why Springboard**
Why this moment, why Springboard?
If you want to own something and help build something that matters, this is it. Our courses serve real, tangible needs of individuals and employers: people are looking to change or uplevel their careers to improve their lives, and employers have talent shortages that aren’t simply a trend, but a genuine crisis. This is the problem we exist to solve. If you want to move away from building products that are "nice-to-have" and start developing mission-critical solutions that fundamentally change how people upskill, reskill, and get hired, let’s talk.
**This remote flexible role can be based in any of these states: CA, FL, TX, MA, AZ, NY & IL**
_We are an equal opportunity employer and value diversity at our company. We welcome applications from all backgrounds, and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status._
**California Privacy Rights Notice for Job Applicants**
Under the California Consumer Privacy Act (“CCPA”), Springboard is required to inform California residents who are job applicants about the categories of personal information we collect about you and the purposes for which we will use this information. This [notice](https://www.springboard.com/archeio/download/841f959e9c964e93a87abe993316cc1f/) contains disclosures required by the CCPA and applies only to personal information that is subject to the CCPA.