人力资源运营专员（端到端人力资源综合专家）
People Operations Associate (End-to-End HR Generalist)
**公司**
在Springboard，我们的使命是弥合全球技能差距，提供变革性的在线教育，涵盖数据科学、UI/UX设计、机器学习和编程。我们的课程可能以技术为驱动，但我们最终是以人为本：每位学生在与我们合作期间都能接触到庞大的社区，与同学、行业专家导师、学生顾问和职业教练互动，目标是成功将学生转变为理想的工作。通过这种混合方法，我们帮助数千名学习者重塑职业生涯，进而改变他们的生活，每年收到数百份优质工作offer，并且我们的项目毕业生就业率接近完美。
**职位名称：** 人力资源事务专员（全流程人力资源专家）
**地点：** 班加罗尔（远程）
**经验：** 3–5 年
**雇佣类型：** 全职
#### **关于Springboard**
在Springboard，我们的使命是弥合全球技能差距，提供变革性的在线教育，涵盖相关健康、数据科学、UI/UX设计、机器学习和编程。我们的课程可能以技术为驱动，但我们最终是以人为本：每位学生在与我们合作期间都能接触到庞大的社区，与同学、行业专家导师、学生顾问和职业教练互动，目标是成功将学生转变为理想的工作。通过这种混合方法，我们帮助数千名学习者重塑职业生涯，进而改变他们的生活，每年收到数百份优质工作offer，并且我们的项目毕业生就业率接近完美。
#### **职位概述**
直接向全球人力资源事务主管汇报，你将成为Springboard印度实体的主要人力资源事务合作伙伴。在这个高可见度的职位中，你将连接全球人力资源战略与本地执行，管理完整的员工生命周期，确保全球团队之间的运营一致性，并为我们在印度的员工提供无缝的员工体验。
#### **主要职责**
##### **1. 全球到印度的人力资源对齐与运营**
- 作为印度人力资源事务合作伙伴，与印度和美国团队紧密合作，推出人才计划、政策和系统。
- 作为印度员工的主要人力资源事务联系人，处理日常员工查询，并与经理、财务、IT、全球人力资源事务和外部合作伙伴协调。
查看英文原文
**The Company**
At Springboard, we’re on a mission to bridge the world’s skills gap, offering transformative online education in data science, UI/UX design, machine learning, and coding. Our courses may be tech-enabled, but we're ultimately human-centric: each student taps into a vast community throughout their time with us, engaging with fellow students, industry-expert mentors, student advisors, and career coaches, the goal of which is to successfully transition students into their dream job. Through this hybrid approach, we’ve helped thousands of learners revamp their careers and, by extension, their lives, with hundreds of top-notch job offers received every year and a near-perfect placement rate for our program graduates.
**Job Title:** People Operations Associate (End-to-End HR Generalist)
**Location:** Bengaluru (Remote)
**Experience:** 3–5 Years
**Employment Type:** Full-Time
#### **About Springboard**
At Springboard, we’re on a mission to bridge the world’s skills gap, offering transformative online education in allied health, data science, UI/UX design, machine learning, and coding. Our courses may be tech-enabled, but we're ultimately human-centric: each student taps into a vast community throughout their time with us, engaging with fellow students, industry-expert mentors, student advisors, and career coaches to successfully transition students into their dream jobs. Through this hybrid approach, we’ve helped thousands of learners revamp their careers and, by extension, their lives, with hundreds of top-notch job offers received every year and a near-perfect placement rate for our program graduates.
#### **Role Overview**
Reporting directly to the Global Head of People Operations, you will serve as the primary People Operations partner for Springboard’s India entity. In this high-visibility role, you will bridge global HR strategy with local execution, managing the full employee lifecycle, ensuring operational alignment across global teams, and driving a seamless employee experience for our India-based workforce.
#### **Key Responsibilities**
##### **1. Global-to-India HR Alignment & Operations**
- Serve as the India People Operations partner, working closely with India and the US teams to roll out talent initiatives, policies, and systems.
- Work as the primary People Operations point of contact for India employees, managing day-to-day employee queries and coordinating with managers, Finance, IT, global People Operations, and external vendors.
- Maintain accurate employee data, HRIS records (e.g., Rippling), employment changes, compensation updates, employee documentation, periodic HRIS data audits, leave management, and attendance systems.
- Coordinate India payroll, including preparation and validation of payroll inputs, new-joiner details, leave impacts, compensation changes, reimbursements, and final review with Finance/payroll partners to ensure accurate, timely monthly disbursement.
- Maintain operational and compliance trackers covering statutory requirements, insurance, contracts, renewals, audits, and other recurring People Operations deadlines.
##### **2. Full-Cycle Talent Acquisition**
- Lead end-to-end recruitment for India-based roles across tech, product, and business ops.
- Partner with hiring managers to develop structured screening criteria, interview scorecards, competency assessments, and candidate evaluation processes.
- Manage recruitment activities including application review, sourcing via LinkedIn or other job boards, employee referrals, screening calls, candidate shortlisting, interview scheduling across time zones, candidate communication, hiring-manager follow-ups, reference checks, offer coordination, and onboarding handoff.
- Maintain accurate recruitment pipelines and reporting through Greenhouse and other sourcing platforms.
##### **3. Onboarding & Employee Experience**
- Own the end-to-end employee lifecycle for India, including preboarding, onboarding, employment changes, promotions, employee documentation, and offboarding.
- Drive culture-building initiatives, team offsites, virtual All teams meeting etc.
- Coordinate onboarding readiness across People Ops, IT, and hiring managers, including HRIS setup, documentation, equipment/access provisioning, orientation, and new-hire check-ins.
- Conduct stay and exit interviews, analyze attrition data, and manage the complete offboarding activities, including asset recovery, IT/access removal, and the full & final (F&F) settlement process.
##### **4. Compliance & Workplace Relations**
- Draft, review, implement, and communicate India People policies, updating them in response to business requirements and changes in employment legislation.
- Ensure strict compliance with Indian labor laws (Shops & Establishments, PF, ESIC, POSH, Gratuity).
- Manage People-related vendors and coordinate with payroll, insurance, legal, IT, background verification, training, and other external partners.
- Act as the first point of contact for employee grievances, maintaining high confidentiality, empathy, and workplace safety.
#### **What We Are Looking For**
- **Experience:** 3–5 years of hands-on, end-to-end HR generalist experience in a fast-growing startup or tech environment.
- **Education:** MBA / Master’s degree in Human Resources or related field preferred.
- **Core Competencies:**
- Demonstrated track record across talent acquisition, HR ops, and employee engagement.
- Working knowledge of Indian labor laws, PF, ESI, POSH, and basic payroll mechanics.
- Proficiency with HRIS platforms (e.g., Rippling, Darwinbox) and ATS tools (e.g., Greenhouse, Lever).
- **Soft Skills:**
- High ownership, bias for action, and ability to handle ambiguity in a matrixed setup.
- Exceptional verbal and written communication skills.
- Empathy, confidentiality, and strong interpersonal relationship-building capabilities.
_We are an equal opportunity employer and value diversity at our company. We welcome applications from all backgrounds, and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status._
**California Privacy Rights Notice for Job Applicants**
Under the California Consumer Privacy Act (“CCPA”), Springboard is required to inform California residents who are job applicants about the categories of personal information we collect about you and the purposes for which we will use this information. This [notice](https://www.springboard.com/archeio/download/841f959e9c964e93a87abe993316cc1f/) contains disclosures required by the CCPA and applies only to personal information that is subject to the CCPA.