战略客户经理
Strategic Account Executive
关于Smartcat
Smartcat正在构建未来的工作方式,让人类的专业知识与数字团队成员结合,为全球领先的公司带来10倍到1000倍的生产力提升。
我们处于一个全新的领域:代理AI。我们使企业能够构建由人类和AI代理组成的高性能混合工作团队。这些AI代理不是通用的助手。它们是经过充分训练的数字团队成员,从您最优秀的人才、内容和业务策略中学习——从第一天起就能开始工作。
我们的平台结合了生成式AI、人机协作流程以及一个不断学习和改进的Enterprise Skill Graph(企业技能图谱)。无论您是在全球推出产品、招聘新员工、翻译学习内容,还是在不同地区协调法律团队,Smartcat都能将知识转化为行动,并将行动转化为规模。
超过1000家公司,包括20%的财富500强企业,依靠Smartcat将他们的业务推向全球——即时、准确且用所有语言。作为一家C轮融资的公司,我们持续保持高年增长率,正在快速扩展,并投资于希望与我们共同塑造未来工作方式的人才。
加入我们,一次一个团队,解锁全球潜力。
为什么你应该加入我们的团队
你将成为一个顶级、董事会级别的战略收入负责人——在Smartcat最具潜力的企业客户中建立数百万美元的年度经常性收入关系,直接接触管理层,并在曾通过成功退出将公司增长至1.5亿美元以上ARR的首席营收官的指导下进行实战指导。这是一个真正的商业赌注:跨产品、FDE、客户体验、市场和营收运营的深度支持,以换取精英表现和精英品质。
使命
在Smartcat最具潜力的企业客户中建立数百万美元的年度经常性收入关系——将现有客户扩展为多部门、多流程、全球性的关系,并有选择地寻找具有长期扩展潜力的新企业客户——同时推动净推荐值(NRR)、扩展ARR以及Smartcat迈向1亿美元以上ARR的路径。
成果
- 负责特定企业客户组合中的扩展ARR和NRR,制定并执行清晰的计划,实现每个客户群组数百万美元的ARR
- 主动挖掘升级销售、交叉销售、套餐扩展和代理能力扩展机会,覆盖新的流程、部门、业务单元和地理区域
- 负责少数几个新企业客户,其中Smartcat认为这些客户具有长期扩展潜力
查看英文原文
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
WHY YOU SHOULD JOIN OUR TEAM
You'll be a strategic revenue owner on a Tier-1, board-level seat — building multi-million ARR relationships across Smartcat's highest-potential enterprise customers, with direct access to leadership and hands-on coaching from a CRO who previously scaled a company to $150M+ ARR through a successful exit. This is a real business bet: deep cross-functional support across Product, FDE, CX, Marketing, and RevOps, in exchange for elite performance and elite character.
MISSION
Build multi-million ARR relationships across Smartcat's highest-potential enterprise customers — expanding existing accounts into multi-department, multi-workflow, global relationships, and selectively hunting new enterprise logos with long-term expansion potential — while driving NRR, expansion ARR, and Smartcat's path to $100M+ ARR.
OUTCOMES
- Own Expansion ARR and NRR across a defined portfolio of enterprise accounts, building and executing a clear plan to multi-million ARR per account cluster
- Proactively source upsell, cross-sell, package expansion, and agent capability expansion across new workflows, departments, business units, and geographies
- Own a select number of new enterprise logos where Smartcat sees long-term, durable ARR potential
- Build multi-threaded relationships across business leaders, technical stakeholders, finance/procurement, and VP/SVP/C-level executives
- Lead deals through procurement, legal, security, and AI/data governance reviews while holding the line on value over discounting
- Maintain forecast rigor: own your number, call risk early, and avoid sandbagging or hero-forecasting
HOW YOU'LL RAMP
By Day 30:
- Learn Smartcat's agentic platform, Multi-Agent Systems, and AI/governance value story in depth
- Get up to speed on your account portfolio: current relationships, whitespace, buying centers, and expansion potential
- Build working relationships with your Forward Deployed Engineer, Customer AI Engineer, Product, Marketing, and RevOps partners
By Day 60:
- Be leading executive-level conversations independently around AI value, ROI, and outcomes
- Have identified and begun pursuing specific upsell, cross-sell, and expansion opportunities across your portfolio
- Have a shortlist of new enterprise logo targets with a clear rationale for long-term ARR potential
By Day 90:
- Be executing a clear, account-cluster-level plan toward multi-million ARR, with active expansion motions underway
- Be multi-threaded across business, technical, and finance/procurement stakeholders in your top accounts
- Own an accurate, rigorous forecast with risk called early and clearly
WHAT YOU'VE ACCOMPLISHED
- A validated track record of quotas and performance history, with references that hold up to scrutiny
- Sustained performance over time across roles — including how you've learned from losses, not just wins
- Demonstrated fluency across modern enterprise sales approaches (Challenger, value-based selling, MEDDPICC, consultative/executive narrative selling), applied situationally rather than dogmatically
- Experience navigating complex enterprise organizations — procurement, legal, security, and governance reviews — to reach real decision-makers
- A track record operating with humility as a force multiplier: confident without ego, coachable, quick to share credit, focused on outcomes over recognition
- Comfort delivering uncomfortable truth — challenging customers, disqualifying weak opportunities, calling risk early with data and conviction
Why joining Smartcat might be your best move so far
- A global, connected team We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact.
- Be part of an AI Native OrganizationWe are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.
- Innovating a $100 Billion industrySmartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost.
- Join the rocketship to scale-up 10x and beyond together We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
- Smartcat Culture Code: Where Diversity Meets High PerformanceAt Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
Originally posted on Himalayas