项目分析师 - IT
Project Analyst - IT
简介
我们需要一位有抱负、充满好奇心的领导者,加入技术团队担任项目分析师,帮助推动公司历史上最大的变革。
机会——为什么加入
你是否准备好重新定义整个行业与客户互动的方式?在AAA Life,我们利用技术将人际连接置于我们所做一切的核心。如果你是一个追求意义的人,并希望在人们最需要的时候带来切实的改变,那么加入AAA Life吧,我们拥有独特的能力,可以接触到数以千万计的现有AAA客户,依托美国最受信赖的品牌之一的力量。我们已踏上一项使命,使公司规模翻倍,成为美国最大的提供商之一。这些事实展示了我们为何是正确的选择:
- 关于使命:一家领先的咨询公司发现,AAA Life员工的承诺、同理心和奉献精神在对标美国顶级公司的基准中是最高的
- 关于增长:我们有幸能向数千万自豪的AAA会员提供我们的产品
- 关于带来改变:我们通过提供真正为家庭在最困难时刻带来帮助的寿险产品来服务美国人,而不是财富管理工具(面试时会提供更多细节)
- 关于文化:《今日美国》将我们评为2025年全国最佳工作场所。我们认为保险公司的职责是做好事。我们的使命是在会员人生中最艰难的时刻帮助他们。我们会在有人失去亲人时拨通电话,提供真诚的支持。这就是为什么我们将始终把人际连接放在我们所做一切的核心——始终与会员一对一地交谈。我们认为保险公司的职责是赔付。这就是保险的意义。我们大多数会员都有真实的保单——在人生中带来安心,在死亡发生时提供真正的支持。我们不是为了追逐超级富裕人群而推销年金和财富管理产品。AAA之所以成为美国最受信赖的名字之一,是因为它相信为中产阶级美国人提供他们需要的服务。
职责
职位描述
你将加入一个小型、新成立且高度可见的转型办公室,负责领导公司最重要的企业级转型计划。这些项目复杂、关键,并获得了数百万美元的投资。
查看英文原文
Overview
We need an ambitious, curious leader to become a Project Analyst on the Technology Team to help drive the biggest change in the company’s history.
The Opportunity – Why Join
Are you ready to redefine how an entire industry engages with customers? At AAA Life we leverage technology to put human connection at the heart of what we do. If you are someone who thrives on purpose and wants to make a tangible difference in people’s lives when it matters most, then join AAA Life who has the unique ability to access tens of millions of existing AAA customers powered by the strength of one of America’s most trusted brands. We have embarked on a mission to double in size - Becoming one of the largest providers in the US. These facts showcase why we're the right choice:
- On purpose: a leading professional services firm found that the commitment, empathy and dedication of employees at AAA Life was the highest across a benchmark of top US companies
- On growth: we have the privilege to offer our products to tens of millions of Americans that are proud members of AAA
- On making a difference: we serve Americans by delivering life insurance products that make a true difference for families during their hardest times, not wealth management instruments (more details on this during the interview)
- On culture: USA Today named us 2025 top workplace nationwide. We believe the job of an insurance company is to do good. Our mission is to help our members during what is often the hardest times in their lives. We pick up the phone to people who have lost loved ones and offer our genuine support. That is why we will always put human connection at the heart of what we do - always being there to talk to our members person to person. We believe the job of an insurance company is to pay out. That is what insurance is for. Most of our members have real life policies - policies that bring peace of mind during life, and genuine support in the event of death. We are not here to chase the super-rich with annuities and wealth management products. AAA has been one of the most trusted names in America because it believes in providing the services that middle class Americans need.
Responsibilities
The Role
You will join a small, newly formed, and highly visible Transformation Office responsible for leading the company’s most strategic, enterprise‑wide transformation initiatives. These programs are complex, mission‑critical, and backed by multi‑million‑dollar investments. As a key driver within the Transformation Office, you will translate strategy into execution—turning transformational vision into measurable outcomes and sustained business impact.
This is a high visibility Project Change Management Analyst role – serves as a central point of accountability for portfolio‑level performance, financial transparency, and delivery insight across IT initiatives. It partners closely with initiative leads, Finance, and Centers of Excellence to consolidate financial and delivery data into consistent, executive‑ready reporting, Steering Committees, and governance forums. The role ensures disciplined portfolio reporting across agile, waterfall, and hybrid efforts, proactively surfacing risks, dependencies, and performance gaps to enable informed decisions, strengthen governance, and drive value realization throughout the transformation.
The Next Phase
Our mission is to provide those services for as many people as we can. To achieve that we need to evolve. We need to boldly embrace innovation and technology. Your leadership will help us deliver on our mission together and achieve our transformation. At AAA Life, empathy and progress go hand in hand, creating a culture where bright ideas flourish and meaningful impact grows. If you are drawn to an environment that values purpose as much as potential, we invite you to join us. Because here, being there for people isn’t just a promise—it is our driving force.
Position Responsibilities
· Track and report on IT project performance, including actual vs spend, forecasted costs, delivery milestones, and KPI progress
· Monitor financial performance across IT initiatives, ensuring alignment with budgets, forecasts, and expected value realization
· Consolidate updates from Transformation Office, Initiative Leads (including Product Owners and Scrum Masters), Finance and COE Managers into executive-ready reporting
· Identify, analyze, and escalate delivery risks, dependencies, and performance gaps
· Prepare standardized metrics reports and dashboards for Steering Committee (SteerCo), Technology Leadership, and executive stakeholders to support governance and decision‑making.
· Partner with Finance to validate financial data, including capital vs. expense spend, labor, and vendor costs
· Ensure consistency and integrity of reporting across the IT portfolio, including adherence to PMO standards and governance frameworks
· Support reporting across Agile, Waterfall, or hybrid delivery methodologies
· Participate in recurring forums (e.g., IT Transformation stand-ups, finance reviews) to surface insights and ensure alignment
Core Competencies – How You Will Contribute
· Analytical Thinking: Ability to interpret financial and delivery data, identify trends, and generate actionable insights
· Financial Acumen: Understanding of IT budgeting, forecasting, and cost tracking (including Capital vs. Expense and Operating Expense)
· Data Visualization & Reporting: Ability to create clear, concise, and executive-ready reports and dashboards
· Attention to Detail: High level of accuracy in reporting, data validation, and reconciliation
· Communication Skills: Ability to translate technical and financial information into clear insights for non-technical stakeholders
· Stakeholder Management: Effective collaboration with IT, Finance, PMO, and business leaders
· Risk Awareness: Proactive identification and escalation of risks and issues
· Adaptability: Ability to operate in fast-paced, evolving IT and transformation environments
Qualifications
Required Education/Experience
· Bachelor’s degree in Information Technology, Business, Finance, Accounting, or a related field
· 3–5 years of experience in IT project reporting, PMO, financial analysis, or technology program support
· 2-5 years of experience supporting IT projects or transformation initiatives in Agile, Waterfall, or hybrid environments
· 3-5 years of proficiency in Microsoft Office
· 3-5 years of experience with project and portfolio management tools (e.g., Jira, Azure DevOps, ServiceNow, Clarity) preferred
· 3-5 years of experience tracking IT financials, including resource costs, vendor spend, and infrastructure investments
Preferred Experience
· Experience using Power BI and SQL analytics to track adoption, workforce readiness, and transformation KPIs, translating insights into executive‑ready reporting.
· Proficiency with Atlassian Jira and Confluence to support agile delivery, transformation governance, and change documentation.
· Experience with Monday.com or similar work‑management tools to coordinate cross‑functional initiatives and track transformation milestones.
· Advanced proficiency in Microsoft Office (Excel, PowerPoint, Word) for leadership communications, dashboards, and reporting.
How You’ll Work
· Work Solution: Hybrid (Tuesday- Thursday) or Remote (USA)
What We Bring to the Table
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Hybrid work environment that promotes work-life balance
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Comprehensive medical, dental, and vision coverage starting from your first day
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Employer 401k match and employer contribution to a pension plan
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Generous PTO and paid parental leave to support your family needs
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Various associate resource groups and community involvement initiatives
Essential Job Functions
While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodation will be provided for otherwise qualified applicants as needed to enable them to fulfill these requirements.
AAA Life Insurance Company does not offer immigration sponsorship for this position. This includes visa types such as H-1B, TN, and STEM OPT. Please do not apply if you currently require or may require employer-sponsored immigration support now or in the future.
Originally posted on Himalayas