Global SDR Revenue Operations Manager
达克特雷斯是人工智能驱动的网络安全领域的全球领导者，帮助组织每天都在不断发展的威胁前进.DarkTRAce 建立于一个真正不同的想法：适应性 AI 可以检测和响应新型实时网络威胁。这种方法比以往任何时候都更重要。今天，我们的客户依赖我们保持领先。在 Darktrace,我们受到这一责任的激励。我们跨团队工作并围绕共同目标聚集起来。我们拥有最终结果 - - 介入，步骤，看待事情而不等被问到。我们采取紧急决定，说出困难的事情，并谨慎地与直接关系在一起。我们先进学习，快速预测客户接下来要去哪里，不断挑战自己。我们投资于帮助人们达到他们的角色要求水平的技能，学习和机会，并奖励他们超越自己的能力和好奇心。我们的价值观：拥有它，5赢得作为一个人，5提高我们的行列，5 首先移动。快速了解职位描述：全球 SDR 运营经理是一个高度分析和商业化的专业人士，有支持销售发展组织的经验，最好是在网络安全或人工智能驱动技术公司中。通过结合强大的商业见解与细节导向，数据驱动的方法，该个人提供可操作的见解，推动运营卓越性，并通过与销售，市场和收入运营领导层密切合作实现可扩展管道增长。关键责任 • 与销售，营销，SDR 领导力，收入运营，IT 和销售力量支持团队合作，在 SDR 指标，过程，工作流程和系统中持续提高和运营效率。•与 SDR 领导，销售领导，营销运营，收入运营，财务和执行方合作开发年度管道，能力和配额模型。•拥有并维护全球 MQL 道的健康状况，审计和执行领先管理 SLA 以确保及时参与和后续。•确定绩效趋势，工作流程不高效性，覆盖差距和漏洞以及道挑战，实施可扩展解决方案，从而提高转换率，生产力和管道生成。•支持 SDR 领导者通过 KPI 报告，追踪配额达到水平，验证过程，配额管理和佣金分析进行投资。•维护和优化 d
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Darktrace is a global leader in AI-driven cybersecurity, helping organizations stay ahead of evolving threats every day.
Darktrace was built on a genuinely differentiated idea: that Adaptive AI could detect and respond to novel, real-time cyber threats. That approach matters more than ever in the era of AI. Today, our customers depend on us to stay ahead.
At Darktrace, we are energized by that responsibility. We work across teams and rally around a shared goal. We own outcomes end to end - step in, step up and see things through without waiting to be asked. We make decisions with urgency, say the hard thing, and hold each other to high standards with care and directness. We move first and learn fast anticipating where our customers are going next, continuously challenging ourselves.
We invest in the skills, learning and opportunities that help people deliver at the level their roles demand, and reward the aptitude and curiosity to grow beyond them.
Our Values: Own It | Win as One | Raise Our Bar | Move First. Learn Fast
Job Description:
The Global SDR Operations Manager is a highly analytical and commercially minded professional with experience of supporting Sales Development organizations, preferably within cybersecurity or AI-driven technology companies. Combining strong business acumen with a detail-oriented, data-driven approach, this individual delivers actionable insights, drives operational excellence, and enables scalable pipeline growth through close partnership with Sales, Marketing, and Revenue Operations leadership.
Key Responsibilities
•Drive continuous improvement and operational efficiency across SDR metrics, processes, workflows, and systems in partnership with Sales, Marketing, SDR Leadership, Revenue Operations, IT, and Salesforce Support teams.
•Develop annual pipeline, capacity, and quota models in collaboration with SDR Leadership, Sales Leadership, Marketing Operations, Revenue Operations, Finance, and Executive stakeholders.
•Own and maintain the health of the global MQL funnel, auditing and enforcing lead management SLAs to ensure timely engagement and follow-up.
•Identify performance trends, workflow inefficiencies, coverage gaps, and funnel challenges, implementing scalable solutions that improve conversion rates, productivity, and pipeline generation.
•Support SDR leaders with KPI reporting, quota attainment tracking, commission validation processes, quota administration, and performance analysis.
•Maintain and optimize dashboards and reporting across Salesforce and analytics platforms, including Power BI and Tableau, ensuring stakeholders have timely and accurate visibility into SDR performance, pipeline generation, funnel health, and productivity metrics.
•Monitor pace-to-goal trends, pipeline health, productivity metrics, and funnel conversion rates across leads, campaigns, meetings, opportunities, and pipeline generation.
•Maintain SDR territory alignment and lead routing processes to maximize operational efficiency, global coverage, and pipeline generation.
•Drive adoption of processes, technologies, and best practices across the global SDR organization.
•Maintain Salesforce data quality and SDR record hygiene related to activities, discovery meetings, opportunity management, and pipeline generation.
•Analyze SDR performance across segments, regions, product lines, and inbound versus outbound motions.
•Conduct ad hoc reporting and analysis to support strategic business initiatives and executive decision-making.
•Serve as a subject matter expert for SDR Operations, partnering closely with Sales, Marketing, Revenue Operations, Salesforce Support, and IT teams.
•Own and optimize the SDR technology stack, identifying workflow enhancements, automation opportunities, and operational efficiencies.
•Monitor technology adoption and utilization trends while supporting platform administration, licensing, onboarding, and user training.
Experience & Qualifications
•3-5+ years of experience in Revenue Operations, Sales Operations, GTM Operations, Business Operations, or a related role within a SaaS, cybersecurity, or technology organization, including experience supporting Sales Development, Business Development, or broader go-to-market teams.
•Strong understanding of pipeline generation, lead management, funnel optimization, territory planning, quota administration, forecasting, performance reporting, and sales development operations.
•Proven ability to leverage data and analytics to identify opportunities, drive operational improvements, and influence business outcomes.
•Experience partnering cross-functionally with Sales, Marketing, Finance, IT, Revenue Operations, and Executive Leadership teams in a fast-paced, high-growth environment.
•Exceptional analytical, problem-solving, and project management skills with strong attention to detail and a commitment to operational excellence.
•Excellent communication and stakeholder management skills, with the ability to translate complex data into actionable insights and executive-level recommendations.
•A proactive, solutions-oriented mindset with the ability to influence without direct authority, manage competing priorities, and deliver measurable business impact.
•Experience maintaining and optimizing reporting and analytics platforms, including Salesforce, Power BI, and Tableau.
•Hands-on experience with sales and revenue technology platforms, including Salesforce, LinkedIn Sales Navigator, ZoomInfo, LeadIQ, Distribution Engine, Salesloft, Outreach, Orum, Nooks, Gong, and People.ai.
Compensation range: $125,000 - $135,000 DOE
Benefits:
- 100% medical, dental and vision insurance, plus dependents
- Paid parental leave
- Pet insurance Discount
- Life insurance
- Commuter benefits
- 401(k)
- Employee Assistance Program
As a growing business strengthening its governance and controls, this role plays a part in supporting high standards of integrity and accountability.
Darktrace is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Darktrace is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws. If you require a reasonable accommodation to participate in the application or interview process, please contact your Talent Partner.
Employment with Darktrace is at-will, meaning either the employee or Darktrace may terminate the employment relationship at any time, with or without cause or notice, except where prohibited by law or governed by a separate written agreement.
Originally posted on Himalayas