资深用户体验研究员，孵化器（混合方法）
Staff UX Researcher, Incubations (Mixed Methods)
爱尔本布在2007年诞生，当时两家主机欢迎三位客人来到旧金山的家园，此后已增长到500多万的主机，他们已经接待了近20亿名客人在全球几乎每个国家。每天，主机提供独特的住宿和体验，使客户能够以更真实的方式与社区联系。**注意：这个职位是美国 - 远程资格，但包括在旧金山 Airbnb 办公室***月度亲身工作会议。**你将加入的社区：** 自从一开始，研究一直是 Airbnb 的一部分，自从 Paul Graham 告诉 Airbnb 创始人",去找你的用户".作为设计师，创始人接受了这个建议，并乘坐飞机与 Airbnb 的主持人会面在那个周末。从那些早期以来，研究的价值已经被入 Airbnb 产品文化中。**The Difference You Will Make:** 我们正在构建我们的最新的灌工作流，我们正在寻找一个同样强大的 UX 人员研究员。你将成为现场第一批研究人员之一，为0到1的努力，这意味着问题尚未定义，路线图将改变，你的研究将塑造两者。你将知道何时快速解锁决定，何时深入了解到正确的情况，同时带领高级利益相关者。**典型的一天：** - 自行对新潜伏领域进行端到端研究，从问题制到推。- 使用适当的质量和数量方法来提供快速可操作的见解。- 在模糊且迅速移动的空间中三角化数据来源和过去学习以获得合适信号。- 平衡速度与严格性：在团队需要移动时交付快速阅读，并在决策要求时进行更深入的研究，而不牺牲质量。- 密切合作与包括产品，设计，业务运营和数据科学在内的跨职能团队来从研究见解中塑造战略。- 在各级利益相关者，包括高级管理人员之间进行清晰和说服的沟通。- 开发令人信服的叙述，使用户的需求，痛苦点和机会无法忽视。- 领导脑海风暴会议和研讨会将研究见解转化为产品决策和战略。**你的专业知识：** - 10年以上的研究经验，具有质量和数量的方法方面的专业知识。- 用户恢复人工智能的工具的经验。
查看英文原文
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
**NOTE: This position is US - Remote Eligible, but includes monthly in-person working sessions at the San Francisco Airbnb office.**
**The Community You Will Join:**
Research has been part of Airbnb from the beginning, ever since Paul Graham told the Airbnb founders, "go to your users." As designers, the founders embraced this advice and got on a plane to meet with Airbnb hosts that very weekend. Since those early days, the value of research has been baked into Airbnb’s product culture.
**The Difference You Will Make:**
We're building our newest incubation work stream, and we're looking for a Staff UX Researcher who is equally strong in qualitative and quantitative methods. You'll be one of the first researchers on the ground for a 0-to-1 effort, which means the questions aren't defined yet, the roadmap will change, and your research will shape both. You'll know when to run fast to unblock a decision and when to go deep to get it right, while bringing senior stakeholders along the way.
**A Typical Day:**
- Own end-to-end research for new incubation areas, from framing the questions to landing the recommendations.
- Utilize appropriate qualitative and quantitative methods to deliver fast, actionable insights.
- Triangulate across data sources and past learnings to get to the right signals in an ambiguous, fast-moving space.
- Balance speed and rigor: deliver quick reads when the team needs to move, and deeper studies when a decision warrants it, without sacrificing quality.
- Partner closely with cross-functional teams including Product, Design, Business Operations, and Data Science to shape strategy from research insights.
- Communicate clearly and persuasively with stakeholders at every level, including senior executives.
- Develop compelling narratives that make users' needs, pain points, and opportunities impossible to ignore.
- Lead brainstorming sessions and workshops to translate research insights into product decision and strategy.
**Your Expertise:**
- 10+ years of research experience, with expertise in both qualitative and quantitative methods.
- Experience with AI tools for user research.
- Hands-on ability to run statistical analysis and design/analyze surveys, as well as lead foundational qualitative studies.
- A track record of delivering impactful insight in ambiguous, early-stage, or fast-changing problem spaces.
- Proven ability to work directly with senior leadership and influence strategy.
- Exceptional written and verbal communication skills.
- Strong multi-tasking skills to own multiple projects at different stages simultaneously.
**Bonus Expertise:**
- Experience on 0-to-1 or incubation products.
- Familiar with Claude Code.
- SQL and comfort working directly with data.
- Background in consumer products and/or hospitality.
- Degree in Human-Computer Interaction, Cognitive Science, Psychology, Statistics, or equivalent practical experience. _(General guideline: strong researchers come from many backgrounds; please apply if you feel you'd be a good fit.)_
**Your Location:**
This position is US - Remote Eligible. The role includes monthly in-person working sessions at the San Francisco Airbnb office and attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. [Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list.](https://careers.airbnb.com/) If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.
**Our Commitment To Inclusion & Belonging:**
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [reasonableaccommodations@airbnb.com](mailto:reasonableaccommodations@airbnb.com). Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.
We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.
**How We'll Take Care of You:**
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
Pay Range
$180,000—$224,000 USD
**Reasonable Accommodations:** We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.
**A Note on Recruiting Scams:** Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb’s hiring process: our open roles are posted on Airbnb’s Career’s Page at careers.airbnb.com, and our recruiters correspond only from @ [airbnb.com](http://airbnb.com) or @ [ext.airbnb.com](http://ext.airbnb.com) email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We’ll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.