Billing & Insurance Claims Assistant

This is a remote position.
Only LATAM-based candidates (bilingual in Spanish and English)
Full-Time | Independent Contractor
Position Overview
We are seeking a detail-orientedBilling & Insurance Claims Assistantto support U.S.-based medical practices with end-to-end insurance billing processes. This role is primarily focused onclaims management, corrected claims, and appeals, working closely with internal billing teams and insurance providers.
The position isbilling-focusedand does not involve front desk responsibilities or appointment scheduling. Patient communication is limited to insurance-related matters only.
Current Scope of the Role
The Billing & Insurance Claims Assistant is responsible for managing billing workflows independently after training, following established procedures and coordinating with internal billing leads when necessary.
Key Responsibilities

• Handle thefull billing process up to claim submission.

• Prepare and submitcorrected claimswhen errors are identified.

• Manageappeals, including:

• Online submissions

• Manual or mail-based appeals when required

• Communicate withU.S. insurance companiesto resolve claim issues, denials, or process changes.

• Communicate withpatients only for insurance-related matters(e.g., missing information, coordination with payer requirements).

• Work withmultiple insurance companies, adapting to different billing rules and processes.

• Maintain accurate documentation and updates within billing systems and shared records.

• Follow internal workflows and documentation provided by the client and MyVA Support.

What This Role Does NOT Include

• Appointment scheduling

• Front desk or receptionist duties

• Answering inbound calls or general customer service

Skills & Experience Gained in This Role
· Practical experience withdiagnostic and CPT billing codes.

• Exposure to4–5 different U.S. insurance companiesand their billing processes.

• Hands-on experience managing claim lifecycle, from submission to resolution.

• Ability to work independently after structured training and shadowing.

Challenges You May Encounter

• Adjusting toprocess changes from insurance companiesthat may affect claim timelines.

• Working within amulti-layer communication structure, requiring coordination with internal team members for escalations or approvals.

Requirements

• Proven experience inU.S. medical billing and insurance claims.

• Hands-on experience withcorrected claims and appeals.

• Familiarity with CPT and diagnostic codes.

• Experience communicating with U.S. insurance providers.

• English level:B2 or higher(reading, writing, and speaking).

• Strong attention to detail and ability to work independently after training.

• Comfortable following documented procedures and workflows.

Nice to Have

• Experience working remotely with U.S.-based medical practices.

• Familiarity with EMRs or U.S. billing platforms.

• Willingness to expand responsibilities over time.

Benefits

Growth & Development Opportunities

• Continued exposure to additional insurance companies and more complex billing scenarios.

• Opportunity to deepen expertise across all payer processes.

• Based on performance and business needs, the role maygradually evolve to include limited patient phone interactionsstrictly related to billing and insurance matters.

• Periodic performance reviews focused on accuracy, efficiency, and compliance.

Work Conditions

• Remote position (LATAM-based candidates only)

• Full-time availabilityaligned with U.S. business hours

• Independent Contractor role (contractor is responsible for local taxes and statutory contributions)

• $850 USD Monthly

• Productivy bonus of 50 USD (paid in local currency)

• Reliability bonus of 25 USD (paid in local currency)

• Consecutive reliability bonus of 50 USD (paid in local currency)

Originally posted on Himalayas